Help Desk Manager jobs in Soweto

Service Desk Manager | Gauteng – (On-site) We're currently partnering with a well-established, ICT Solutions Company, who is looking to hire a Service Desk Manager to take full ownership of its Service Desk operation. This is a strategic, hands-on leadership role suited to someone who enjoys running a disciplined, ITIL-aligned Service Desk while still being closely involved in operational...

A leading recruitment agency in South Africa is seeking an IT Help Desk professional to enhance operational efficiency and resolve user queries effectively. The role involves delivering high-quality service, managing IT administration, and ensuring compliance with governance requirements. Candidates should have a proactive approach to problem-solving and a strong commitment to customer...

A leading technology services company in Johannesburg is seeking an ITSM Help Desk Lead to oversee their help desk and enhance user experience. The ideal candidate will manage incident workflows, ensure prompt ticket resolution, and lead a team of technical staff. Requirements include excellent communication skills and Microsoft certifications. Join a dynamic team dedicated to making a positive...

Summary Our staffing firm partners with U.S.-based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians. This position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations, Windows Server 2016 & 2019, intermediate networking,...

ISP Helpdesk Support Agent Reference: HC003132-Moipo-1 Employment: Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and...

Discovery – Group Information Services / Technology Services Talent Pool: Service Desk Agent (Junior) About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment...

A leading dental practice in Randburg is looking for an experienced Dental Practice Manager to oversee daily operations and manage patient care. The ideal candidate will have at least 3 years of experience, excellent leadership and communication skills, and a strong background in dental billing systems like GoodX. This hands-on role includes front-desk management and ensuring high-standard...

Senior Manager, Product Control, Global Markets, Rates and Credit Desk Job Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, 30 Baker Street Accountable for the assurance of the independent verification of the Global Markets (GM) revenue numbers for Africa Regions through the performance of various functional and challenge processes . Qualifications -...

Our Purpose- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a...

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Service Desk...

JOB TITLE - SERVICE DESK MANAGER The Service Desk Manager/Lead is responsible for leading and managing the Service Desk. DUTIES AND RESPONSIBILITIES: - Team Leadership: Supervise and lead a team of service desk agents, providing guidance, support, and coaching. Foster professional development through training programs, mentoring, and performance evaluations. - Workforce Planning: Ensure...

Job Classification Requisition -137989- Melissa Cloete Location: - Johannesburg (On-Site 5 days a week) Cluster: - Nedbank Wealth Cluster - High - Net-Worth Division Closing Date: 21 February 2025 Employment Equity Statement- Preference will be given to Applicants from Underrepresented Groups- Job Family- Sales and Services- Career Stream- Call Centre (Service)- Leadership Pipeline- Manage...

3 days ago Be among the first 25 applicants Job Description The Senior Relationship Manager is a senior-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Senior Relationship...

Overview Tracker is seeking services of a Specialist: Travel Desk to support various departments across the organization. To coordinate, manage, and optimise all organisational travel requirements in a professional, cost-effective, and policy-aligned manner. The role is quired to ensure seamless end-to-end travel arrangement, strengthen supplier relationship, and to deliver accurate travel data...

A leading recruitment agency is looking for a Customer Support representative based in Randburg. This role involves providing clerical and administrative support, managing the welcome desk, and ensuring excellent customer service. Ideal candidates should have at least 2 years of technical experience in customer service, possess basic computer skills, and be familiar with in-house systems. The...

A national healthcare organization seeks a dedicated individual to provide customer-oriented service to both internal and external stakeholders. The incumbent will manage account administration, support on-site services, and oversee service desk operations. Candidates should have at least 2 years of office administration experience and a relevant qualification. The role is crucial for ensuring...

Support Desk Coordinator One of SA’s leading IT support companies is looking for an experienced Support Desk Coordinator with at least 6 years’ experience to handle client requests and organize the technicians in Rivonia, Johannesburg. Duties & Responsibilities The purpose of the position: - Receiving calls from our clients, obtaining information on the problem, setting up a ticket on the...

Overview Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Contributes to the organisational goals by delivering an efficient IT desktop service by supporting and resolving operational issues and suggest improvements within the parameters of the IT capabilities. Identify trends which...

- Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective - Responsible for the timely and effective response of IT Help Desk user queries and problems through the receipt and logging of problems and the...

Qualifications - In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check. - Diploma or Degree - 1 to 3 years relevant experience in support role - Additional Knowledge - Good understanding of the respective product and ability to structure deals within that environment (e.g Procurement and or Finance) - Strong communication skills (both...