Casa Milner is a nine-bed modern centric guest house based in Milnerton, Cape Town. A Guest Service Supervisor position has become vacant. The position is suitable for individuals who are willing to stay in (occasionally or full-time) and are flexible to work certain weekends and public holidays. 1. Job Summary To oversee the daily operations of the guest house by ensuring by ensuring: -...
Asst Purser (Guest Services Supervisor) - BECSEA Department: Guest Svc Employment Type: Fixed Term Contract Location: South Africa - BECSEA Reporting To: Snr Assistant Purser Description By applying to this position, your application will be submitted to Blue Ensign, our Global Talent Partner in South Africa. A professional recruiter will contact you shortly if your qualifications align...
POSITION SUMMARY Function Reporting directly to the Guest Services Duty Manager, the successful incumbent is expected to provide and maintain the quality and standards of the Westin Cape Town within a pressurized environment and in accordance with Marriott International Hotels Policies and Procedures. Required Experience & Qualifications An appropriate recognised qualification would be...
Guest Services Manager(7883) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible...
Company Description Join us at Accor,where life pulseswith passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and...
This role is ideally suited to an experienced individual with a passion for guest services and experiences, while also having strong organisation and communication skills. Core Criteria: - 3-5 years of similar experience at a luxury hospitality establishment - Need to be proficient using social media platforms - Proven experience in planning and executing events - Ability to comfortable manage...
Requirements: Certificate / Diploma in Hospitality or equivalent Background in Front of House Service of a luxury hotel / Lodge At least 2 years of previous experience in hospitality Front of House operations of a luxury 5* hotel / Lodge Proficient in use of various well-known Property Management systems Proficient in the application of Up-Sell and Cross-Sell strategies Proficient user of...
La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...
A prominent hospitality management firm in South Africa is currently seeking an experienced Hotel Manager. The successful candidate will be responsible for ensuring world-class service delivery, training team members, and upholding the highest standards in hotel operations. Candidates should have at least 5 years of Hotel Management experience in a 5-star property and a relevant qualification in...
A premier wellness retreat in Cape Town is seeking an Assistant Spa Manager to support the Spa Manager in daily operations. The role consists of supervising the spa team, ensuring exceptional guest service, and driving revenue growth. Candidates should have at least 3 years of experience in a luxury spa, with strong leadership and communication skills. A diploma or certification in spa therapy is...
A leading hotel chain is seeking an experienced General Manager for their Waterfront location in Cape Town. This role requires a strategic focus on guest experience and revenue generation while working closely with department heads. Candidates should have a positive attitude, creative problem-solving skills, and a passion for service. The company values teamwork and seeks individuals who enjoy...
Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...
A renowned hotel group is seeking a Hotel Manager for The Bay Hotel in Camps Bay, Cape Town. The ideal candidate will have strong leadership and operational skills, overseeing daily hotel functions and ensuring high guest service standards. With a focus on collaboration and compliance, this full-time role offers competitive remuneration and opportunities for growth within the company. You will be...
Additional Information Job Number Job CategoryRooms & Guest Services Operations LocationCape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa, 7441 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...
Job Description: Front Desk Receptionist. The ideal candidate would be someone young, studying part-time Working Hours - Monday to Friday Alternating Shifts / Week 1: 7:00 - 14:00 / Week 2: 14:00 - 21:00 etc - Saturdays Sundays & Public Holidays: 14:00 to 20:00 - Duties Include - Welcome and greet guests - answer calls and emails - inform guests of hotel rates and services - make and confirm...
The Role: We are seeking a dedicated and experienced Guest House Receptionist / Assistant Supervisor to join our team at Plattekloof Lodge. As the first point of contact for our guests, you will play a vital role in ensuring a warm welcome, efficient check-in/out processes, and exceptional guest service throughout their stay. This position requires someone with a strong focus on hospitality,...
Beach House Property Company is a bespoke property management and holiday rental service, specialising in short-let properties along Cape Town's Western Seaboard. We provide a complete start-to-finish solution tailored to each investor's needs, ensuring both owners and guests enjoy a seamless satisfied experience. We've got an open position here in Blouberg, Western Province, Cape Town, South...
Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...
Wine Estate & Hotel in the Stellenbosch / Brackenfell area is looking for a Guest Experience Lead / Duty Manager who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The suitable candidate serves the needs of guests and assists fellow colleagues from different departments if need...