Guest Services Manager jobs in Western Cape

Guest Services Manager(7883) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible...

Casa Milner is a nine-bed modern centric guest house based in Milnerton, Cape Town. A Guest Service Supervisor position has become vacant. The position is suitable for individuals who are willing to stay in (occasionally or full-time) and are flexible to work certain weekends and public holidays. 1. Job Summary To oversee the daily operations of the guest house by ensuring by ensuring: -...

Asst Purser (Guest Services Supervisor) - BECSEA Department: Guest Svc Employment Type: Fixed Term Contract Location: South Africa - BECSEA Reporting To: Snr Assistant Purser Description By applying to this position, your application will be submitted to Blue Ensign, our Global Talent Partner in South Africa. A professional recruiter will contact you shortly if your qualifications align...

POSITION SUMMARY Function Reporting directly to the Guest Services Duty Manager, the successful incumbent is expected to provide and maintain the quality and standards of the Westin Cape Town within a pressurized environment and in accordance with Marriott International Hotels Policies and Procedures. Required Experience & Qualifications An appropriate recognised qualification would be...

Company Description Join us at Accor,where life pulseswith passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and...

Often the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for a Guest Services Agent to join our team!- Ensure that...

Guest Lead (Duty Manager) - Luxury Hotel & Wine Estate, Stellenbosch Candidates must have valid luxury hospitality experience and preferably reside or live nearby the property.

A prestigious luxury hotel in Cape Town is seeking an experienced Guest Relations Manager to lead the guest experience function within a fast-paced, high-volume hotel environment. This is a highly visible, operational role requiring strong leadership presence on the floor, hands-on guest engagement, and regular Duty Manager shifts. This position is suited to a hospitality professional with...

Hostess l Duty Manager | Luxury Guest Farm | Franschhoek Kendrick Recruitment is seeking a polished and guest-focused Hostess / Duty Manager to join a luxury guest farm in Franschhoek, Western Cape. This role is ideal for someone professional, organised, and passionate about high-end hospitality ✨. Key Responsibilities Welcome and host guests with professionalism and warmth ️ Oversee...

The Guest House Manager is responsible for the full day-to-day management of the property and its resources. This role requires a hands-on leader who delivers exceptional guest experiences while maintaining strong operational, administrative, and financial oversight. The ideal candidate is a natural host, an organised administrator, and a people-focused manager who fosters both guest...

A premier wellness retreat in Cape Town is seeking an Assistant Spa Manager to support the Spa Manager in daily operations. The role consists of supervising the spa team, ensuring exceptional guest service, and driving revenue growth. Candidates should have at least 3 years of experience in a luxury spa, with strong leadership and communication skills. A diploma or certification in spa therapy is...

A leading hotel chain is seeking an experienced General Manager for their Waterfront location in Cape Town. This role requires a strategic focus on guest experience and revenue generation while working closely with department heads. Candidates should have a positive attitude, creative problem-solving skills, and a passion for service. The company values teamwork and seeks individuals who enjoy...

Job Purpose The Guest Relations Manager is responsible for the monitoring, team management and delivery of a welcoming customer experience at the Front Desk / Concierge, Porte Cochere and across the hotel operation ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved, client disputes / queries are resolved and that the customer experience...

Role Overview: As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests. Your responsibilities will include: Managing day-to-day operations, including check-ins, check-outs, and guest...

Company Description Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. About Fairmont Hotels & Resorts:...

Luxury Estate & Hotel in Constantia, Cape Town is seeking a proactive and detail-oriented Guest Experience Manager. In this key leadership role, you will be the face of the hotel,responsible for overseeing every aspect of the guest journey from check-in to check-out. You will lead the guest services team to ensure each guest enjoys a seamless, memorable experience. Duties: Lead and inspire the...

A wonderful opportunity to work in our 5 star Guest House as Assistant Manager for the season, with option to extend at the end of the season. We are looking for a highly motivated, results driven individual with experience running all aspects of a small Guest House (9 rooms). Duties include:Increasing turnover Guest liason Booking Guest Tours/Restaurants Ensuring high housekeeping...

A leading pub chain based in George, South Africa is looking for a General Manager to lead operations and create a welcoming environment for customers. You'll be responsible for driving sales, developing your team, and ensuring high standards of customer service. Ideal candidates will have leadership experience, a strong attention to detail, and a passion for the hospitality industry. Attractive...

Duty Manager / Host – Luxury Guest Farm Location: Franschhoek Salary: R18,000 – R25,000 Negotiable DOE | Live Out Kendrick Recruitment is seeking a professional and dedicated Duty Manager / Host to join a luxury guest farm in Franschhoek. This role is central to ensuring guests experience the highest standards of service and hospitality, with a strong focus on creating a seamless and memorable...

A leading pub company in South Africa is seeking a General Manager to oversee pub operations, enhance customer experiences, and develop a motivated team. This role involves managing sales growth, upholding high standards, and ensuring safety. Candidates should possess strong leadership and communication skills, with previous management experience being desirable. Perks include career advancement...