Guest Services jobs in Cape Town

POSITION SUMMARY Function Reporting directly to the Guest Services Duty Manager, the successful incumbent is expected to provide and maintain the quality and standards of the Westin Cape Town within a pressurized environment and in accordance with Marriott International Hotels Policies and Procedures. Required Experience & Qualifications An appropriate recognised qualification would be...

Guest Services Manager(7883) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible...

Company Description Join us at Accor,where life pulseswith passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and...

Asst Purser (Guest Services Supervisor) - BECSEA Department: Guest Svc Employment Type: Fixed Term Contract Location: South Africa - BECSEA Reporting To: Snr Assistant Purser Description By applying to this position, your application will be submitted to Blue Ensign, our Global Talent Partner in South Africa. A professional recruiter will contact you shortly if your qualifications align...

✨ Guest Liaison / Concierge Relief – Luxury Boutique Hotel, Cape Town ✨ Kendrick Recruitment is excited to recruit a polished and service-driven Guest Liaison for a prestigious luxury boutique hotel in Cape Town. This is your chance to craft unforgettable guest experiences, anticipate needs before they’re voiced, and deliver personalised service that leaves a lasting impression. What’s on...

Guest Liaison / Concierge Relief - Exclusive Luxury Five Star Property, Cape Town Overview: Client is seeking a polished, insightful and service-driven Guest Liaison with proven concierge experience to deliver personalized, seamless and unforgettable guest journeys. This role is pivotal in anticipating guest needs, curating meaningful experiences, and maintaining the highest standards of...

Position: Guest Relations Officer Location: Cape Town, South Africa Hotel Category: Four-Star Hotel A well-established four-star hotel in Cape Town is seeking a professional, personable, and service-driven Guest Relations Officer to join its Front Office team. The successful candidate will be at the forefront of the guest experience, acting as a key ambassador of the hotel and ensuring that...

A high-volume hotel in Cape Town is seeking an enthusiastic and service-driven Hotel Receptionist / Guest Experience Agent to join the Front Office team. This role is guest-facing and operational, requiring strong systems skills, excellent communication, and the ability to remain professional and welcoming in a fast-paced hotel environment. The position is ideal for someone who enjoys daily...

HIRING | GUEST LIAISON / RELIEF CONCIERGE ✨ Cape Town A world-class luxury property is seeking a polished, insightful and service-driven Guest Liaison with proven concierge experience to deliver personalised, seamless and unforgettable guest journeys. As a key front-of-house ambassador, this role is pivotal in anticipating guest needs, curating bespoke experiences, and representing the very...

A 4* Hotel seeks to employ a Guest Relations Officer, The guest relations officer is at the forefront of customer service. They are one of the first hotel staff members to greet guests as they arrive. They provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. The position ensures that guests are happy from the moment they step into the hotel...

GUEST HOUSE MANAGER: SALARY TBC Cedar Wood Recruitment is now recruiting for a GUEST HOUSE MANAGER at a privately-owned, family-run establishment, offering 12 appointed en-suite bedrooms. The Guest House is a tranquil enclave near the vibrant Victoria and Alfred Waterfront in Cape Town. The ideal candidate will be someone with a genuine passion for hospitality, excellent leadership qualities,...

DUTIES AND RESPONSIBILITIES Safety and Security · Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. · Complete appropriate safety training and certifications to perform work tasks. · Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). · Identify and correct unsafe...

Guest Relations Officer - (Permanent Part-Time) Hospitality is all about the individual. And we, at the Radisson Hotel Group, take pride in our unique Yes I Can! Service culture: our Company wide philosophy that ensures that every individual guest is treated with the best positive service attitude at every point of contact. The manager, the waiter, the receptionist, the porterevery Radisson...

Job Number 23090681 Job Category Rooms & Guest Services Operations Location AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management --------------------------------------------------------------- Our jobs aren’t just about giving guests a smooth check-in...

Additional Information Receptionist Job Number 23127042 Job Category Rooms & Guest Services Operations Location Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management --------------------------------------------------------------- Our jobs...

SCOPE AND GENERAL PURPOSE: The guest relations officer is at the forefront of customer service. They are one of the first hotel staff members to greet guests as they arrive. They provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. The position ensures that guests are happy from the moment they step into the hotel until they leave as well as...

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide...

A prestigious luxury hotel in Cape Town is seeking an experienced Guest Relations Manager to lead the guest experience function within a fast-paced, high-volume hotel environment. This is a highly visible, operational role requiring strong leadership presence on the floor, hands-on guest engagement, and regular Duty Manager shifts. This position is suited to a hospitality professional with...

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...

Job Number 23127846 Job Category Rooms & Guest Services Operations Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable...