first line support jobs in Centurion

A recruitment agency is seeking a Support Customer Care Consultant in Centurion, South Africa. The successful candidate will provide first level support, handling customer care inquiries and IT incidents efficiently. Candidates should possess a completed degree or diploma in Accounting, strong I.T knowledge, and experience with Dealer Management Solutions. Advanced MS Excel skills and experience...

A tech support company is seeking a Support Technician, Tier I, as the first point of contact for customers and employees needing technical assistance. This role involves answering support requests, providing troubleshooting for common IT issues, and documenting resolutions in a helpdesk system. Candidates should have strong customer service skills and a basic understanding of IT systems to...

First Line Support Engineer Datacentrix is looking for a certified First Line Support Engineer with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies / Qualifications: -...

Job Description/Duties: · Logging Support Calls on Manage Engine Service Desk (our ticketing system). · Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless. · Assisting Installers with Installations (Remote Support) if needed. · Escalating Calls to Second Line Support or Vendor. · Data Usage Reports. · Following and Maintaining call logging procedures. · Fault...

3rd Line Systems Engineer The 3rd Line Systems Engineer will form part of a dynamic team of 1st, 2nd, and 3rd line engineers based in Cape Town, delivering SLA-backed services remotely as part of our technical support offering. Reporting to the Service Desk Manager, this role requires a proactive, collaborative team member who is very strong technically and able to work European standard office...

Job category: Health, Fitness, Medical and Optometry Contract: Permanent Business Unit: Queenswood Remuneration: R 416,307.00 EE position: No Introduction The Shift Supervisor is responsible for overseeing the daily operations of the processing laboratory during their assigned shift. This includes supervising employees, ensuring compliance with policies and procedures, and maintaining the...

A leading recruitment agency is seeking a senior insurance professional with extensive experience in personal and commercial lines. The ideal candidate will manage large case reviews and contribute to strategic initiatives, while also providing ongoing support to advisers. A strong technical knowledge of short-term insurance products and leadership experience at a senior level are critical. This...

We're Hiring SHORT-TERM INSURANCE PERSONAL LINES UNDERWRITER Location: Centurion, Gauteng Employment status: Full Time Remote Opportunity (Work from home basis) Company industry: Financial Services The main purpose of the underwriting department is to evaluate the risk of insuring a particular person/ asset/ building/ vehicle. The underwriter does new quotations for brokers with our various...

Personal Lines Claims Administrator: R18K – R30k CTC (Qualification & Experience Dependent) – Based in Waterkloof Join a dynamic insurance team as a Personal Lines Claims Administrator. You’ll be responsible for end-to-end claims processing, client communication, and documentation. Strong admin and time management skills are essential. Key Responsibilities: - Administer and manage personal...

Customer Support: Act as the primary interface for client technical problems, resolve tickets, and provide on-site or remote support.Technical Expertise: Work with VoIP systems, network devices, servers, Active Directory, and advanced configurations like VPNs and failovers.Maintenance & Configuration: Install, troubleshoot, and maintain IT systems, including wireless devices, firewalls, and DNS...

RESPONSIBILITIES: - Design and develop new software - Software analysis, code analysis, requirement analysis and software review, - Software modelling and simulation - Front end graphical user interface design - Integrate software with existing systems - Customer liaison - servicing customers request and assist with development and introduction of new projects - Trouble shoot problems and...

About the job IT Support Administrator Centurion This positions primary focus will be: Playing a key role in overseeing of our IT infrastructure, ERP systems and hosting service with 3rd party service providers. First line of support to systems. Responsibilities will include, but are not limited to: Coordinate various IT services and negotiate with suppliers Manage and support Dynamics GP...

Overview IZI South Africa, a credible and leading provider of cash solutions for efficient and secure cash logistic services, is seeking a highly analytical and performance-driven National ATM Support Specialist to join our Operations Support team at Head Office – Centurion. This specialized role moves beyond regional management to focus on national strategic alignment and operational excellence...

IZI South Africa, a credible and leading provider of cash solutions for efficient and secure cash logistic services is seeking a highly analytical and performance-driven National ATM Support Specialist to join our Operations Support team at Head Office - Centurion. This specialized role moves beyond regional management to focus on national strategic alignment and operational excellence for our...

On-Site IT Support Engineer – Taking the cloud phenomenon to another level! We are looking for a confident go-getter individual who has an urgent sense of delivery and customer service! Most of the work will be Windows-based desktop and notebook, Windows server, and network support related. The Company: One of a few qualified and highly specialized VMware partners in Southern Africa. Choosing...

Visit for application Closing Date: Optimi is looking for self-driven individuals with excellent customer service skills to join our rapidly growing company in the Client Engagement Team. Successful candidates must be exceptional team players with a positive outlook and strong communication and interpersonal skills. REQUIREMENTS - Grade 12 - Certificate in Client Services or similar - 1 year...

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Technical Support (A&B) based at our Head Office in Centurion, reporting to the General Manager A&B. The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of...

Business unit, Department, ReportingBusiness UnitCPSDepartmentCustomer First Centre (CFC)Reports To Snr Manager: Monitoring & SurveillanceGradeM5 Core DescriptionTo manage the monitoring and management of solutions from a costing and billing perspective, in alignment with customer requirements i.e. Bronze, Silver, Gold, Platinum Solutions. To manage the licensing of tools in accordance with the...

About the job Support Customer Care Consultant Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Criteria: - Completed Degree or Diploma with Accounting will be...

Personal Lines Claims Administrator: R18K – R30k CTC (Qualification & Experience Dependent) – Based in Waterkloof Join a dynamic insurance team as a Personal Lines Claims Administrator. You’ll be responsible for end-to-end claims processing, client communication, and documentation. Strong admin and time management skills are essential. Key Responsibilities: - Administer and manage personal...