first line support jobs in Midrand

First Line Support Engineer Datacentrix is looking for a certified First Line Support Engineer with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies / Qualifications: -...

A technology solutions provider in Gauteng is seeking an experienced Enterprise Architect to design and govern enterprise-wide ICT architecture. The role requires a degree in ICT or related field and at least five years of Enterprise Architecture experience, with a strong focus on Microsoft Azure Solutions Architect certification. Responsibilities include defining business processes and ensuring...

A recruitment agency is seeking a Support Customer Care Consultant in Centurion, South Africa. The successful candidate will provide first level support, handling customer care inquiries and IT incidents efficiently. Candidates should possess a completed degree or diploma in Accounting, strong I.T knowledge, and experience with Dealer Management Solutions. Advanced MS Excel skills and experience...

3rd Line Systems Engineer The 3rd Line Systems Engineer will form part of a dynamic team of 1st, 2nd, and 3rd line engineers based in Cape Town, delivering SLA-backed services remotely as part of our technical support offering. Reporting to the Service Desk Manager, this role requires a proactive, collaborative team member who is very strong technically and able to work European standard office...

Senior Overhead Lines Design Engineer at WSP in Africa This role involves contributing to innovative projects and delivering high-quality engineering solutions in the area of overhead line design. Primary Responsibilities - Technical Leadership - Lead all tower spotting and line profiling activities for OHL projects using PLS-Suite (PLSCADD, POLE). - Define optimum tower positions considering...

Key Role: The WSP Africa Power and Energy team is seeking an experienced Senior Structural Design Engineer to join the team. The role involves designing and analysing overhead transmission line structures, including steel lattice towers and monopoles, for voltages ranging from 33kV to 765kV. The successful candidate will contribute to both local and international projects, ensuring compliance...

Key Responsibilities Agile Facilitation - Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - Ensure the pod operates as a high-performing, self-organizing team - Coach the team on Agile principles and continuous improvement - Protect the team from distractions and scope creep - Maintain sprint velocity and burndown...

An esteemed IT services provider in South Africa is looking for a skilled Service Desk Engineer. This role involves providing high-level service assurance and technical support within a dynamic environment. Candidates should possess a CCNA certification, along with 3-5 years of relevant experience, ideally within a networking context. The position offers a unique opportunity to thrive in a...

A leading technology firm in Midrand is seeking a Technical Officer to provide comprehensive technical support for Vodacom Business customers. This role requires at least three years of customer service experience in a technical capacity, strong troubleshooting skills, and relevant certifications like CCNA. The successful candidate will manage support tickets efficiently and ensure high service...

Role Summary The Scrum Master is the delivery orchestrator for Modern Workplace CloudOps pods, responsible for ensuring Agile ceremonies run smoothly, impediments are removed, and teams deliver sprint outcomes on time and to quality standards. You're not a project manager—you're a servant leader who empowers engineers to do their best work. This role requires a blend of Agile expertise,...

About the Role You will be part of a diverse team where everyone works together to achieve one goal, a Happy Arch User The role offers an excellent career growth plan with multiple success stories testament to this. Being part of the Spinnaker team requires you to be able to work under pressure in our very high paced energetic, positive environment. You will be providing Arch user support to...

Direct Reporting Line: Head Academic Emeris consolidates resources and expertise from IE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support. Emeris, Online Centre has a vacancy for an Academic Support Co-ordinator. NB. This position may be...

MAIN PURPOSE OF POSITION: The role of an Internal Sales Support representative is to service the needs of a company's existing clients, respond to new sales inquiries, and to support the activities of the external sales team by marketing our company's brand in a way that is positive, honest, and professional way. The work you do on the phone is directly linked to successful outcomes resulting...

Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at POSITION PURPOSE AND EXPECTATION: Senior IT Support Analysts are responsible for the delivery of quality Level 1 Operational Management to Retail Stores, Support Centres and Warehouses. They lead 24x7 shifts of IT Support Analysts as part of Lovisa's global Service Delivery function acting as the...

A leading recruitment firm in Randburg is looking for a skilled IT Technical Support Analyst. This role involves providing comprehensive 1st line IT support, managing incidents, and ensuring compliance with service level agreements. Candidates must possess a bachelor's degree in IT or a related field and have experience with cloud computing, Oracle, SQL Server, and incident management. The...

Key Responsibilities Agile Facilitation - Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - Ensure the pod operates as a high-performing, self-organizing team - Coach the team on Agile principles and continuous improvement - Protect the team from distractions and scope creep - Maintain sprint velocity and burndown...

Description We are seeking an Senior Overhead Lines Design Engineer to join our team at WSP. This is an exciting opportunity to contribute to innovative projects and deliver high-quality engineering solutions. Primary Responsibilities 1. Technical Leadership - Lead all tower spotting and line profiling activities for OHL projects using PLS-Suite (PLSCADD,POLE). - Define optimum tower...

A leading technology services company in Midrand is seeking a Technical Officer to provide first- and second-line support to customers. The role involves managing service tickets, troubleshooting connectivity issues, and maintaining customer satisfaction. Essential qualifications include Matric and basic IT knowledge, while certifications like CCNA are advantageous. Candidates must have strong...

A recruitment firm in Randburg seeks an Application Support Analyst to deliver high-quality support and resolve technical issues. Candidates should have 3-5 years of application support experience and familiarity with SQL, Oracle, and various automation tools. Responsibilities include collaborating with delivery teams, ensuring system consistency, and conducting quality control. This role...

A leading staffing solutions firm in South Africa is seeking a Junior Application Manager to support the day-to-day operations of business systems and third-party applications. The ideal candidate will have a Bachelor's degree in Computer Science and three years of experience in application development or IT support. Key responsibilities include providing first and second line support,...