Customer Support manager jobs in Plattekloof

Purpose of the Role Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting...

- Oversee the daily operations of the Customer Support team to ensure smooth workflow, timely execution of tasks, and adherence to established processes and timelines. - Monitor and motivate team members to achieve daily, weekly, and monthly KPI targets. - Track efficiency and activity levels of agents to ensure timely responses to inquiries in line with internal SOPs and SLAs. - Analyse gaps in...

Our client, a fast-growing and highly reputable sports betting operator, is looking to appoint an experienced Customer Support & Operations Manager to lead customer service excellence while driving operational efficiency across the business. This is a senior, hands-on role for someone who understands the realities of a high-volume, regulated betting environment and knows how to scale teams,...

Are you passionate about creating exceptional experiences and making a real difference in people's lives? At Vital Health Foods, every interaction with our customers is an opportunity to Own It—take charge, solve problems, and lead outcomes that build trust and loyalty. What you will do: - Develop scientific content, implement and manage product and health training, and provide technical...

CUSTOMER CARE/LOSS PREVENTION MANAGERWe are currently seeking to employ a Customer Care/Loss Prevention Manager for our Bellville branch.- Meeting customers at the door- Checking invoices and scanning out products before customer leaves the store- At times directing customers to correct salesperson- Patrolling of grounds/shop floor- Conducting searches- Opening and locking of the store with...

Key Outputs Grow market share and recognize new sales and aftersales opportunities Manager and lead the team of PSSR's to achieve set target and objectives. Build, establish and maintain strong, long-term customer relationships and ensure customer solutions. Own the customer experience and drive net loyalty score. Leads solution development and innovative efforts and ideas as identified and...

Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life...

Support Desk Manager Location: Century City, Cape Town (In-office)Salary: R600,000 - R840,000 CTC per annum Benefits: Medical aid contribution We’re looking for an experienced Support Desk Manager to take ownership of a busy 24/7 support operation. This role suits someone who thrives in a technical environment, can lead from the front, and knows how to keep both customers and teams running...

JOB PURPOSE:The Systems Administrator/ support manager will support and maintain the Microsoft Windows domain, Linux servers and provide desktop support for local users. Log all issues and actions taken on company help desk ticket system. The position will report directly to the general IT Manager. Duties included but not limited to:Provide 3rd line assistance to help desk technicians. Provide...

ENVIRONMENT: Are you passionate about fintech, digital payments, and customer experience? Do you thrive in a fast-paced environment where you can solve problems, analyze transactions, and help merchants succeed? If so, our Client wants you on their team as a Customer Support Specialist (Payments & Transaction Monitoring). If you're ready to play a pivotal role in the digital payments space and...

Minimum requirements: - Grade 12 essential - Tertiary qualification is advantageous - 3+ Years Experience in a Customer Supporting role within the Medical Industry - Knowledge of Consignment Stock - Orderwise and Surgicom system familiarity would be an advantage Consultant: Laury Starnes - Dante Personnel Centurion

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Customer support specialist - AI Assisted Location: Remote. US Time zone The Role We’re looking for a reliable and detail oriented Customer Support Agent to help manage support tickets for a variety of eCommerce brands. You’ll be using AI powered platforms to review, refine and approve...

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: - Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA - Understanding...

SA - Western Cape, Northern SuburbsR 18 000 - R 24 000 Monthly Cost To CompanyRenown Medical Giant looking for an exceptional Customer Service Individual, to spear-head interactions and orders for their Western Cape OperationsMinimum requirements: Grade 12 essentialTertiary qualification is advantageous 3+ Years Experience in a Customer Supporting role within the Medical IndustryKnowledge of...

We are seeking an experienced Technical Customer Support Specialist to join our team at a fast-growing and dynamic VOIP company. The ideal candidate will have at least 2 years of related experience, excellent communication skills, and the ability to assist customers over the phone with technical support and troubleshooting. You will be working in a fast-paced, tech-savvy environment, helping...

Do you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, keep reading. Who Are We? 1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey. We hire amazing people from across South...

Purpose of the Role Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting...

Our client is a licensed and fast-scaling iGaming and sports betting operator building a high-performance operation in Cape Town. With customer experience sitting at the core of their growth strategy, they are looking for an experienced Customer Support Manager to lead, structure, and elevate their support function across sportsbook and casino. This is not a call-centre role. This is a senior...

Are you confident, energetic, and eager to gain hands-on work experience in a fast-growing industry? Our client, a company operating in the digital payments and fintech space, is looking for motivated and dynamic individuals to join their Customer Support team. This role is well suited to school leavers, graduates, or candidates with limited work experience who are keen to learn and build a...

Do you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, keep reading. Who Are We? 1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey. We hire amazing people from across South...