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customer operations manager jobs in Plattekloof
A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership...
A global airline company is seeking an Operations Service Manager in Cape Town to lead front-line teams, ensuring operational excellence in safety and customer service. The ideal candidate will possess strong leadership and organizational skills, with a proven ability to make prudent decisions. Responsibilities include monitoring safety compliance, setting performance expectations, and fostering...
Our client, a fast-growing and highly reputable sports betting operator , is looking to appoint an experienced Customer Support & Operations Manager to lead customer service excellence while driving operational efficiency across the business. This is a senior, hands-on role for someone who understands the realities of a high-volume, regulated betting environment and knows how to scale teams,...
A leading retail group is seeking a Store Manager to drive store performance and lead a team towards achieving sales targets. The ideal candidate should possess a Grade 12 certificate, ideally complemented with a tertiary qualification, and have a minimum of 3 years in retail store management. Responsibilities include managing budgets, ensuring customer satisfaction, and developing staff to...
Customer Operations Manager SA We are looking for a dedicated and forward-thinking Customer Operations Manager to lead our South African customer service team supporting our UK furniture and homewares business. This is a newly created role and will help with the setup of the South Africa in-house operation. Location:ClaremontCape Town. Plus, two visits to the UK per annum Salary &...
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great. This position reports to :...
Are you passionate about creating exceptional experiences and making a real difference in people's lives? At Vital Health Foods, every interaction with our customers is an opportunity to Own It—take charge, solve problems, and lead outcomes that build trust and loyalty. What you will do: - Develop scientific content, implement and manage product and health training, and provide technical...
CUSTOMER CARE/LOSS PREVENTION MANAGERWe are currently seeking to employ a Customer Care/Loss Prevention Manager for our Bellville branch.- Meeting customers at the door- Checking invoices and scanning out products before customer leaves the store- At times directing customers to correct salesperson- Patrolling of grounds/shop floor- Conducting searches- Opening and locking of the store with...
Operations Manager (JB4283) Location: Milnerton, Cape Town Salary: R45 000 to R50 000 a month + Petrol + Cell phone Benefits: Provident Fund after 3 months Type: Permanent As the Operations Manager, you'll ensure the organization operates at peak efficiency, delivering a seamless service that exceeds customer and client expectations. Your role involves overseeing daily operations, analyzing...
JOB PROFILE – Technical Manager: Operations Supply Chain team responsible for identifying and implementing effective processes that enable a robust supply chain ensuring high levels of availability to support the entire Value Chain. Position Overview Technical Manager to oversee ISO GMP and quality standards, leading certification, regulatory compliance, quality documentation and continuous...
Role Purpose: Ensure products meet internal and external quality standards, comply with ISO GMP, and adhere to regulatory requirements. Oversee product information accuracy, manage technical operations, and lead the Quality team to deliver excellence. Key Responsibilities: Quality & Compliance: - Maintain ISO 22716 GMP, Sedex SMETA, and ISO 9002 certifications. - Ensure SOPs, work...
Mobile Automated Racking and Shelving Specialists seeks a Sales/Marketing/Operations Manager to collaborate with senior management in the development of performance goals and long-term operational plans. Duties & Responsibilities You will: - Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration. - Set strategic goals for operational...
Operations Manager: Sales Floor ABOUT THE JOB The Operations Manager: Sales Floor leads the team responsible for accurately and efficiently processing Member orders and recognition data, ensuring seamless order flow to the warehouse, compliance with SLAs, and proactive risk management to protect and enhance the Member experience. This role oversees order processing operations to consistently...
Manager: Client Care Operations (Chat Support) We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here! 2. Once you have completed the above finalize your application by clicking apply...
A local recruitment agency is seeking a Branch Manager to oversee operations in Cape Town. The successful candidate will lead a team focused on delivering excellent customer service, managing fleet operations, and working to meet financial targets. With a minimum of 10 years' experience in customer service or fleet management, you will analyze performance metrics and ensure compliance with...
JOB PROFILE - (Operations Manager: Warehouse) - 1. Overview Our Culture We are committed to creating a values-driven work environment and a culture of service to others - excellence, teamwork, collaboration, empowerment, and accountability. - 2. About the Department Department The Warehouse is responsible to consistently provide on time order fulfilment and delivery of quality...
A leading recruitment agency is seeking a Quality Manager to oversee product quality standards and compliance in the Cosmetics, Food, or Pharmaceutical industries. The ideal candidate will have a degree in Quality or related fields, extensive quality management experience, and strong leadership skills. Responsibilities include ensuring ISO GMP compliance, leading the Quality team, and managing...
About The Job The Operations Manager: Sales Floor leads the team responsible for accurately and efficiently processing Member orders and recognition data, ensuring seamless order flow to the warehouse, compliance with SLAs, and proactive risk management to protect and enhance the Member experience. This role oversees order processing operations to consistently achieve service delivery targets,...
Sales/Marketing/Operations Manager Mobile Automated Racking and Shelving Specialists seeks a Sales/Marketing/Operations Manager to collaborate with senior management in the development of performance goals and long-term operational plans. Duties & Responsibilities You will: - Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration. - Set...
Operations Manager Role Purpose The purpose of this role is to oversee, manage, and optimise all operational activities across the business to ensure efficient execution, consistency, and alignment with strategic objectives. The Operations Manager is responsible for translating strategy into execution, improving operational performance, and ensuring teams, processes, and resources work...