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Customer Support manager jobs in Gauteng
A leading machinery manufacturing company is looking for an Aftermarket Manager based in Kempton Park, South Africa. This role requires a strategic leader to manage customer support functions and improve after-sales services. Candidates must possess a Bachelor’s degree in Engineering and 10 years of operational management experience. The position demands strong interpersonal skills and a...
A leading customer support organization in South Africa is seeking a highly organized Assist Support Customer Agent. This role involves overseeing daily reports, case management, and customer escalations while ensuring data accuracy. Candidates should have a Matric Certificate, a minimum of 2 years in a support role, and strong analytical skills, particularly in Excel. The ideal fit is...
JOB TITLE: Customer Support Manager DEPARTMENT: Centre of Excellence REPORTING TO:Centre of Excellence Director REGION:South Africa ADDITIONAL INFO: Travel within South Africa and sometime MEA region will be required. PURPOSE OF POSITION The Customer Support Manager is a senior leadership role responsible for the strategic direction, operational performance, and continuous improvement of...
Description: 10bet looking for an experienced Customer Service Manager to set up and lead our customer service team in a fast-growing, well-established company in the online gaming world reporting to Head of Customer Support. Supervising the daily operations of the customer service teams, identifying and developing all culture, process and performance improvements and efficiencies for the...
Executive - Customer Enablement and Tactical Support - Sandton Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry‑leading performance across collections and recovery portfolios. This is a critical...
A telecommunications company is seeking a Customer Care Agent in Gauteng. The role involves supporting customers with technical issues, performing ticket investigations, and ensuring client satisfaction. Candidates should have a Senior certificate or equivalent, with strong customer care experience. Familiarity with IT and Android devices is beneficial. This position provides an opportunity to...
About the job Support Customer Care Consultant Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Criteria: - Completed Degree or Diploma with Accounting will be...
A recruitment agency in South Africa is looking for six Grants Administrators to assist with customer service support, application screening, and record maintenance. This role also involves facilitating medical bookings and managing grant files. Candidates should ideally have a valid driver's license and administrative experience. Preference is given to applicants with disabilities. Join the team...
In Short - Industry Call Centre Industry, IT & Internet, Wholesale & Retail Trade - Founded (not specified) Responsibilities - Ideal candidates must have 2‑3 years of experience in retail or supply chain operations, project management and/or customer support. - Manage collaborative and cohesive relationships between internal and external customers. - Lead and manage a team to ensure daily...
A leading global company in South Africa is seeking a Sales Support Assistant / Office Administrator to support their Fragrance and Beauty Team. The role involves managing customer communications, assisting Sales Managers with clerical tasks, and ensuring office supplies are maintained. Candidates should have 3-5 years of experience in sales support or administration, possess strong communication...
Overview Position: Customer Support Specialist (permanent, full-time) We are looking for a Customer Support Specialist to join our team. This is a full-time, permanent position that offers growth opportunities and a competitive salary. Responsibilities - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot technical issues and provide...
We are looking for a Customer Support Specialist to join our team. Position Overview As a Customer Support Specialist, you will play a crucial role in ensuring our clients receive the highest level of support and service. You will be responsible for responding to customer inquiries, troubleshooting technical issues, and providing timely and effective solutions. This is a full-time, permanent...
Who Are We? 1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey. We hire amazing people from across South Africa, making our diverse group of team members, called N48Xers, a force to be reckoned with. Learn more about our people brand by watching our culture...
A leading software solutions provider is seeking a Support Analyst in Johannesburg. The role involves efficiently managing customer calls, resolving issues, and maintaining high service standards. The ideal candidate should have knowledge of retail application software and SQL databases, along with strong customer service skills. This position supports a hybrid work environment, combining...
A leading customer service company in Johannesburg is hiring a Customer Service Representative to support a US campaign. The role requires a minimum of 12 months in customer service or tech support, with excellent verbal communication in English. You will manage escalated cases and provide exceptional customer experiences. The position offers a monthly salary of R9,524 and additional bonuses,...
We’re looking for a Customer Support Specialist to join our team at iqbusiness insights! If you enjoy helping people, solving problems, and working with systems and data, this could be the perfect role for you. In this role, you’ll support both internal teams and clients by setting up and managing projects on our research platform. You’ll make sure everything runs smoothly, from creating new...
A recruitment firm in South Africa is seeking a Customer Service Representative to manage customer transactions and feedback. Key responsibilities include developing positive customer relationships and providing professional support. The ideal candidate will have a Grade 12 qualification, excellent communication skills, and a customer-focused approach. Experience in a customer service environment...
Searching for a new beginning? An exciting logistics company based in Johannesburg is in need of a Project Customer Service Support to join their team. Requirements: - Grade 12 - Minimum of 3 years’ experience in estimates - At least 3 years’ experience in operations Correspondence will only be conducted with our short-listed candidates. Should you not hear from us within 3 days, please...
A leading business consultancy is seeking a Customer Support Specialist in Gauteng, South Africa. You will assist both internal teams and clients by managing projects on a research platform, ensuring data accuracy, and troubleshooting issues. The ideal candidate should have at least 1 year of experience in customer support, be detail-oriented, and possess strong communication skills. This role...
A recruitment agency is looking for an experienced Product Engineer to evaluate product specifications, perform product calculations, and make detailed product designs. The ideal candidate will hold a University degree in Engineering with at least 2 years of related experience and strong CAD skills. They must be fluent in English, have excellent communication and teamwork abilities, and be...