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Customer support agent jobs in Mbombela
Duties- Negotiate pricing with customers- Strong ability to close deals- Creating new business by marketing and selling of services and products- Build and maintain existing and new client relationships- Meeting customer needs- Able to meet targets- Provision of reports- Execute any other tasks as required by the business Minimum Requirement- Presentable and professional- Must have Matric/ NQ...
DUTIES:- Planned, frequency determined, customer visits.- Provide technical assistance.- Client contact.- Ensure that parts and labour sales budgets are achieved.- Technical diagnosis of customer problems.- Provide immediate corrective action or feedback to service staff.- Installations/machine hand overs including operator training & maintenance training.- Commissioning of components.- Condition...
Description Sales agents are responsible for building and maintaining their own client base, marketing and selling the Old Mutual product and contributing to the financial wellbeing of the community. Key Performance Areas - Sales agents are responsible for building and maintaining their own client base, marketing and selling the Old Mutual product and contributing to the financial wellbeing of...
Join Cielo - Repair Agent / Driver Opportunity Are you a hands-on, customer-focused individual with a knack for assembling and delivering furniture? Cielo is looking for a Repair Agent / Driver to support our operations in the George / Plettenberg Bay region. This role is perfect for someone who enjoys working with people, takes pride in quality workmanship, and is committed to safety and...
Responsibilities Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any...
LOCATION: Local Municipalities : Ehlanzeni (x1) Purpose of the Job: Responsible for the supervision of the issuing of bank cards to customers at the allocated sites. This includes the day-to-day management of the distribution including supervision of staff. The Team Lead Customer Services (TL) serves as Postbank's in-store banking representative within partnered retailers. The TL provides...
Job Description Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. This includes: Team Leadership: - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring: - Tracking key performance metrics, such as response times and...
When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit - To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes. This includes analysis of macro-economic factors and competitor products. - To provide feedback, insights,...
The primary purpose of the Customer Success Associate is to resolve customer issues on First Time Resolution/First Call Resolution (FTR/FCR) basis, educate customers on the company’s products and services and ensure that customers are fully satisfied and happy and ready to continue using the company’s products and services while actively promoting the brand and acting as a brand ambassador at all...
A leading retailer in health and beauty is seeking a Shop Assistant/Cashier in Mbombela, South Africa. This position involves delivering excellent customer service, managing point of sale operations, and maintaining high levels of accuracy in transactions. Candidates should have Grade 12 with at least 50% in Maths and English, along with some experience in a retail or FMCG environment. Join a...
We are looking for proactive, coach-able and motivated individuals who are interested in generating sales, market and push the products to the customers and getting their foot in the doors of the sales industry. Strong communicators who can make clients feel at home in our stores. You must be flexible to work. Giving candidates free training and the opportunity to grow with in the company and...
Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...
Your responsibilities will include: Support branded and unbranded channels with insights and recommendations on product and channel performance. Work with Channel Managers and Branded/Unbranded Specialists in implementing CXX strategy and executing instore elements. Provide ongoing feedback to COPS for continuous improvements on CXX journey. Analyse regional customer base in conjunction with Head...
You are an ideal candidate if: - you have experience in Customer Service/B2C Sales for at least 1 year; - you have a strong command of the English language; - you have worked in a semi-senior position or worked as a Manager Assistant before; - you are tech-savvy (MS Office, Google Workspace). Main tasks: - participate in outdoor promotion campaigns, support affiliate marketing strategies to...
CUSTOMER EQUIPMENT ENGINEER MARKETING SALES OPERATIONS, HAMMARSDALE Location: Hammarsdale, Durban, South Africa Language(s) Requirements: English Seniority Level: Intermediate Level Employment Type: Full-Time A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale. While following the Buckman culture by fostering continuous improvement, this...
BRIEF OVERVIEW OF THE ROLE Service availability- Ensure accurate service inventory throughout the customer lifecycle- Change management- Service continuity (both from a customer and core perspective) Service unavailability- Proactive internal and external escalation management- Escalation management Customer maintenance- Customer name or technical contact information changes- Ensure governance...
About the role The primary purpose of the Customer Success Associate is to resolve customer issues on First Time Resolution/First Call Resolution (FTR/FCR) basis, educate customers on the company's products and services and ensure that customers are fully satisfied and happy and ready to continue using the company's products and services while actively promoting the brand and acting as a brand...
A well-respected financial services company is searching for sales agents who will build and maintain their own client base, market its products, and contribute to the community's financial wellbeing. Applicants should possess a Matric certificate and have strong communication skills, along with a passion for sales. This role offers opportunities for personal growth through quality training and...
LOCATION: Local Municipalities : Ehlanzeni (Kabokweni x2 and Daantjie x2) Purpose of the Job: The Customer Service Clerk (CSC) serves as Postbank's in-store banking representative within partnered retailers. The CSC provides frontline assisted support to customers who require help initiating or completing banking transactions, bridging the gap between traditional in-branch experiences and...
Description / Key Performance Areas Sales agents are responsible for building and maintaining their own client base, marketing and selling the Old Mutual product and contributing to the financial wellbeing of the community. What do we need from you? A grade 12 (Matric) certificate A clear credit and criminal record 6-12 months sales / retail experience is advantageous but not...