Customer support agent jobs in Drakenstein

Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...

Job Summary: We are seeking a motivated and results-driven Sales Agent to join our dynamic team at Neshinna Promotions. The Sales Agent will be responsible for identifying and securing new business opportunities, maintaining client relationships, and achieving sales targets.Key Responsibilities:- Identify potential clients and generate leads through various channels.- Develop and maintain strong...

About Surex Surex is a fast-growing financial services business specialising in risk cover solutions for government employees. We pride ourselves on ethical advice, strong support structures, and empowering our sales agents to earn what they are truly worth. We are expanding our sales force and are looking for ambitious, self-driven Sales Agents who want uncapped earning potential with full...

What being part of the Sigma Family means for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity. Who are the Sigma Family? Our core mission is to #ImproveEverythingAlways,...

Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update new customer systems. - Maintain and update UNMS devices daily. - Perform stock control and track field inventory. - Record installations and repairs on Google Calendar/OneNote. - Stay current with broadband technology developments. - Conduct on-site service calls safely and...

This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction performance, strengthening partnerships, and supporting sustainable business growth. The successful candidate will be a strategic, commercially minded professional with deep experience in the fintech, banking, or payments ecosystem. They will take...

What youll be doing - Provide technical support and optimization advice to customers to ensure packaging semi-finished products run smoothly on the machines in the customers factory. - Develop new business opportunities in food, dairy, and industrial packaging - Collaborate closely with partners and local converters. - Frequent travel within South Africa and Sub-Saharan Africa. What youll...

Core duties & Responsibilities Area Outcomes Student Support Department Administration - Sending and monitoring last-attempt letters to at-risk students. - Facilitate and organise student workshops. - Manage the extra time/concessions list. - Develop workshop presentations. - Creating Posters & info graphics for the Student Support Department. - Administrative support for student...

Job Description: We are seeking a Technical Support and Installation Technician based in Paarl to join our dynamic team. The ideal candidate will provide excellent customer service, perform broadband installations and ensure all technical systems run smoothly and efficiently. Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update...

RPO Recruitment is seeking an experienced and motivated Inside Sales Support Specialist to join our dynamic client team in Paarl. This position offers a fantastic opportunity for a proactive individual who thrives in a fast-paced environment. The ideal candidate will play a key role in ensuring smooth sales operations, customer satisfaction, and efficient internal support for the sales team. Key...

Key Responsibilities- Provide professional customer sales support.- Process sales and purchase orders accurately.- Prepare and issue invoices for sales orders.- Book IBT (inter-branch transfers) and manage related documentation.- Arrange truck bookings for warehouse collections.- Support the sales team with administrative tasks as required. Requirements: - Matric certificate. - 1-2 years’...

Company Overview STELO is an Operations and Maintenance (O&M) services company providing integrated technical, operational, and maintenance support to process plants and mining operations across Africa. Headquartered in Mauritius, STELO operates in multiple African jurisdictions, delivering sustainable, performance-driven solutions for plant operations, maintenance, and asset...

We are seeking a dedicated and detail-driven Airfreight Coordinator to support our Freight Manager and oversee the end-to-end air export process. You will play a key role in coordinating shipments, managing documentation, and ensuring seamless execution of airfreight movements within the fast-paced perishable industry. This role also includes various adhoc tasks requiring initiative, strong...

Reputable company in the Automotive industry is looking for a suitably experienced parts, Telesales agent to join their team in Paarl, Cape Winelands, Western Cape. Qualifications and or Experience - Matric - Sales and or Marketing certificate/diploma and or relevant experience - Minimum of 2 years' experience in Automotive Parts (Non-Negotiable) - Experienced with a number of systems -...

A well-established input manufacturer and distributor of products for horticultural and field crops is seeking the above to be responsible for driving regional sales and marketing growth while providing technical support, managing customer relationships, coordinating training and trials, and ensuring effective product positioning across the area. Minimum requirements for the role: - Must have a...

Social Media Specialist | Stellenbosch | Hospitality Group A dynamic hospitality and lifestyle group in Stellenbosch is seeking a creative and strategic SOCIAL MEDIA SPECIALIST to manage the online presence of three distinctive brands: - A vibrant food and market destination, - A boutique wine emporium nestled within it, and - A historic homestead offering unique experiences. Together,...

This unique role is ideal for a team where one partner focuses on Field Guiding and general maintenance, while the other oversees Reservations, Administration, and Management Support. The position requires professionalism, flexibility, and a genuine passion for hospitality, conservation, and guest experience. Role 1: (Field Guide and General Maintenance) Candidate Responsibilities: - Conduct...

Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...

A well-established company in the manufacturing and supply chain industry is looking for an experienced Shipping Specialist with a strong background in import, export, and transportation logistics to plan, execute, and optimise end-to-end shipping activities while ensuring compliance, cost efficiency, and on-time delivery. Responsibilities: - Develop, map, and review shipping plans aligned to...

Key Responsibilities Provide Tier 12 technical support (desktop, laptops, printers, mobile devices). Set up and maintain workstations, software, and security updates. Assist with basic network support (Wi-Fi, VPN, connectivity). Support CCTV and access control systems. Manage IT tickets, documentation, and knowledge base updates. Support user accounts (onboarding/offboarding, access,...