Customer support agent jobs in Boksburg

Purpose of RoleThe primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with inquiries related to the company’s products, services, and technical support.The Customer Support Agent serves as a crucial...

Our upcoming 20th anniversary is a testament to our ambition for growth and energy. We value our people as much as we value our long standing relationships with our clients. Our dynamic and diversified service offering allows our staff to be part of creating intelligent solutions tailor made to our clients. Purpose:The incumbent is responsible to ensure that all customer queries are dealt with...

Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...

**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...

- To complete the Career History Form you must first create your Candidate File. - It is not necessary to complete the Career History Form in one sitting. Just click Save and return when you want by logging into your Candidate File. - You can start with your first job and work forward or your current/most recent job and work backward. - Note: A final step in the hiring process is for you to...

Customer Support & Sales Agent Full-Time (40 hrs/week) | Fully Remote Location: South Africa (U.S. Work Hours) --------------------------------------------------------------- The Role As a Customer Support & Sales Agent, you will handle inbound card activation calls from U.S. customers who have received their credit card in the mail. Your primary responsibility is to verify customer identity,...

Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. The role as Customer Service Support Agent:Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure...

Minimum requirements: - Matric - 3 years estimates experience - 3-5 years operational experience in freight forwarding air/ road, sea cargo Responsibilities: - Assist Internal and external sales on all modes of transport by receiving and handling RFQ (request for quote and RFI (request for Information) from prospective and current customers. - Negotiate rates with company referred...

A leading retail company is seeking Customer Service Agents to join their dynamic teams across South Africa. This entry-level, full-time role offers the chance to begin a career in retail with no previous experience required. Candidates will receive on-the-job training and will be responsible for delivering outstanding customer service, assisting with customer inquiries, and ensuring a neat...

Job Function This role provides managerial accountability for customs compliance, team performance and ensuring strategic oversight. It encompasses Delegation of Authority and adherence to escalation protocols for critical decisions. The position leads the customs team to maintain the company's accredited status, drive operational efficiency, and develop capability while ensuring full compliance...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...

A leading IT firm in South Africa is seeking three enthusiastic and customer-focused Service Desk Agents to join their IT Department. This entry-level position is ideal for individuals who are passionate about technology and committed to providing excellent technical support to internal users across various business units. Successful candidates will demonstrate strong communication skills and the...

Overview Kazang – Micro Merchant Division Operations Technical Support Agent Role Summary: We are seeking an Operations Technical Support Agent to deliver second-line technical and specialised product support across key Kazang products and services. This role involves supporting customers, internal staff, and field agents while ensuring issues are resolved efficiently in line with defined...

Role Summary We are seeking an Operations Technical Support Agent to deliver second-line technical and specialised product support across key Kazang products and services. This role involves supporting customers, internal staff, and field agents while ensuring issues are resolved efficiently in line with defined service levels. In addition to technical support, the role contributes to fraud...

A telecommunications company is seeking a Customer Support Agent in Boksburg. This role involves ensuring high customer satisfaction by addressing inquiries related to products and services, processing orders, and providing technical support. Ideal candidates will have a minimum of 12 months in call center experience, strong communication skills, and in-depth knowledge of fiber networks....

As a Support Agent, you'll be the first point of contact for our clients and vendors. You'll provide 24/7 customer support to our clients by taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.. This role requires a friendly disposition, communication skills and ability to...

Overview Woolworths – Customer Service Agents: Woolworths is looking for Customer Service Agents to join their teams across South Africa! This is a fantastic opportunity to start your career in retail with no experience required. As a Customer Service Agent, you will be responsible for delivering exceptional customer service while assisting customers with their shopping experience. About The...

Are you passionate about delivering exceptional customer service in the banking industry? We’re looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract. Key Responsibilities: - Handle incoming queries related to credit card services, transactions, and account details. - Provide clear, accurate, and timely assistance to...

A global services company in Johannesburg is seeking a Banking Customer Care Agent. This role involves managing calls related to fraud, assisting clients by resolving inquiries, and providing information on services. Candidates must have at least a high school diploma and 85% English proficiency. Basic knowledge of Word and Excel is expected. Join a dynamic team focused on innovation and customer...

Banking Customer Care for Voice Processes, Voice Agent–Process Associate- English, OnSite, Johannesburg SA (BFS047582) With us, you’ll learn fast, work smart, and make a difference. You'll build a career that matters. At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our...