A leading property management solutions provider is seeking a Customer Success Consultant in Somerset West. The ideal candidate should be passionate about property management and committed to client education rather than sales. Responsibilities include supporting clients through software training and optimizing their usage. Skills such as strong communication, data management, and attention to...
A South African SaaS company is seeking a self-motivated Customer Success Consultant with strong rental experience. The role involves supporting clients, delivering tailored product training, and promoting software adoption. Ideal candidates will have excellent communication skills and a proven technical aptitude. This position requires attention to detail, the ability to manage time...
A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...
An established retail company in Somerset West seeks a Store Manager to oversee store operations and drive sales performance. Candidates should have at least 5 years of management experience in a retail/FMCG environment and possess strong financial management skills. The role requires effective team leadership and a commitment to customer service excellence. This position offers a competitive...
A retail pharmacy organization in Somerset West seeks a customer-focused individual to assist customers and maintain service excellence on the shop floor. Responsibilities include ensuring customer satisfaction, stock management, and cash accuracy. Applicants should have completed Grade 12, be bilingual, and preferably have prior experience in a retail pharmacy environment. To apply, submit your...
A retail firm in Somerset West is looking for a General Assistant to ensure smooth operations. The candidate will assist in customer service, loading and offloading vehicles, and maintaining the cleanliness of vehicles. The ideal applicant will have a Grade 12 qualification and product knowledge. This is a permanent position requiring a commitment to company values such as honesty and...
A global retail brand in Somerset West is seeking individuals to create memorable customer experiences while advocating for community projects. The role focuses on maintaining the store's appearance and working collaboratively to drive results. Candidates are encouraged to apply, especially those who may need assistance during the recruitment process. Join a team that values diversity and aims to...
The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience. This role is critical in...
A leading crypto exchange in Johannesburg is seeking a customer service representative to manage client queries and provide timely resolutions. The ideal candidate will have prior experience in customer service, preferably in the financial or cryptocurrency sectors, along with strong communication skills. Responsibilities include assisting customers with account concerns and ensuring adherence to...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...
A leading solutions provider is looking for an experienced Solutions Architect to join their pre-sales team in Cape Town. This role involves engaging with customers to translate their business needs into technical designs, focusing on storage and server solutions, especially with Dell products. Candidates should have 5+ years experience with storage, virtualization, and a strong command of...
An innovative marketing agency is seeking a passionate individual to join their team as they drive growth in the home improvement sector. In this role, you'll facilitate a seamless onboarding experience for clients and build strong relationships to ensure their success. You'll thrive in a fully remote environment, working US hours while collaborating with a dynamic team. This is an exciting...
A dynamic outsourcing firm in Cape Town is seeking Customer Service Advisors to join their team. Ideal candidates will possess strong communication and customer service skills, with a minimum of 1 year of experience in a BPO environment. Full training is offered, and employees will engage in a vibrant and supportive workplace. This is an entry-level, full-time role with a focus on team...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...
A South African SaaS company is seeking a self-motivated Customer Success Consultant with strong rental experience. The role involves delivering tailored product training and support to clients, promoting software adoption, and utilizing industry knowledge to provide expert advice. The ideal candidate will possess strong communication skills, advanced Microsoft Excel proficiency, and the ability...
A leading pharmacy chain in Somerset West is seeking a Health Zone Assistant who is passionate about customer service. The ideal candidate will have 2-3 years of experience in health and wellness, strong product knowledge, and the ability to provide tailored advice to customers. Responsibilities include driving sales, ensuring stock availability, and maintaining high standards of hygiene...
Overview We are looking for a technically savvy Customer Success Manager who possesses a strong drive for results to join our Customer Success department. Your position will be key to our growth strategy and you will work closely with our Key customers helping them use ZOHO to its full potential. Successful candidates must be social, analytical, possess an aptitude for learning and using new...
A leading technology firm in Somerset West is seeking a Customer Success Manager to drive customer engagement and satisfaction. In this essential role, you will work closely with customers to help them maximize their use of the ZOHO platform, ensuring a productive and positive experience. The ideal candidate will possess a Communications or Marketing Degree, a strong background in SaaS support,...
WeconnectU is a proudly South African SaaS company building intelligent software for the property management industry. We provide seamless onboarding processes, ongoing training, and expert support services, all anchored in a customer-first mindset. As one of the fastest-growing tech companies in the country, we're positioned at the forefront of digital transformation in the sector. We foster a...
We are looking for a Customer Service Agent, who will provide excellent customer service by effectively solving customer issues, complaints and inquiries with accuracy and efficiency to maintain high customer satisfaction. You need to be genuinely excited to help customers. You must be patient, empathetic, and have great interpersonal skills. An ideal candidate can gather information and...