customer service specialist jobs in South Africa

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A leading retail company is seeking a General Assistant in Mthatha, Eastern Cape. The role includes providing comprehensive customer service, merchandising stock, and ensuring housekeeping standards. Applicants should have at least a Grade 10 qualification and be able to work shifts, weekends, and under pressure. Ideal candidates will possess good communication skills in English and the local...

A local recruitment agency seeks a Junior Customer Support Consultant in Paarl, South Africa. The consultant will provide high-quality customer support, resolving issues efficiently and maintaining excellent customer care. The ideal candidate will be customer-focused, professional, and willing to learn and grow within the role. Responsibilities include handling inquiries, maintaining records, and...

A leading wholesale retailer is seeking motivated individuals to join their Customer Service team as a Customer Service Representative. The role involves assisting members with inquiries and providing excellent support in a fully remote capacity. Ideal candidates should possess strong communication skills and a desire to engage positively with customers. Opportunities are available for both...

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Overview Responsible for the day to day management of the logistics function, ensuring cost effectiveness and timely management of carriage, using approved vendors for Exports and local distribution, working with the operations team to deliver product to the customer in an efficient manner, continually communicating with all parties to insure customer satisfaction of the highest standard. Daily...

A leading financial institution is seeking a Customer Service Specialist in Johannesburg. The role involves providing exceptional customer service, processing complaints promptly, and ensuring compliance with regulatory requirements. Ideal candidates will have a diploma and 3 to 5 years of relevant experience. Familiarity with tools like MS Office and Hogan is preferred. This position offers...

A leading financial services provider in Johannesburg is seeking a Customer Service Specialist to enhance customer experiences through exceptional service. The role entails managing customer complaints, conducting root cause analyses, and making recommendations for service improvements. Ideal candidates will have a diploma, 3 to 5 years of relevant experience, and familiarity with tools like...

A leading financial services institution in Johannesburg is seeking a Customer Service Specialist to provide exceptional service to clients. The ideal candidate will have a diploma and 3 to 5 years of relevant experience. The role involves understanding customer needs, addressing complaints, and ensuring service excellence through proactive solutions. Candidates should have experience with...

A financial services provider in Johannesburg is seeking a Customer Service Specialist to deliver exceptional service and handle customer complaints. The ideal candidate will have a diploma and 3 to 5 years of relevant experience in a similar role, with exposure to customer onboarding processes and regulatory compliance. This role offers opportunities for process improvement and innovation within...

Job DescriptionHello future Customer Service Specialist The role requires you to provide customers with excellent and prompt service through understanding their needs and to process complaints within agreed timelines. Perform root cause analysis and recommend solutions to remedy process breakdownsAre you someone who can: - Deliver exceptional and high quality service that exceeds customers...

A leading financial services group in Johannesburg is looking for a Customer Service Specialist. The ideal candidate will provide excellent service to customers, handle complaints efficiently, and have a diploma along with 3 to 5 years of relevant experience. You will also be required to understand regulatory requirements regarding customer onboarding and FICA. This role offers opportunities for...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...

Customer Service & Sales Specialist (Telesales) – High-energy telesales role driving outbound sales and customer growth | Lansdowne, Cape Town | R10 000 basic with commission opportunity About Our Client Our client operates in a customer-focused, sales-driven environment where proactive communication and performance matter. The business relies on strong outbound engagement, disciplined sales...

A leading retail company in Boksburg is seeking a Cashier to handle Point of Sale transactions accurately, ensuring customer satisfaction. Key responsibilities include cash handling, customer service, and administrative duties. Candidates must have Grade 12 or equivalent, strong communication skills, and the ability to work under pressure. This is an opportunity to join a dynamic team in a...

Customer Service Specialist page is loaded## Customer Service Specialistlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 3, 2026 (7 days left to apply)job requisition id: R44794# Job DescriptionHello future Customer Service Specialist The role requires you to provide customers with excellent and prompt service through understanding their...

Responsibilities - Collect, organize, and analyze user data from the customer service department and other related systems to identify user behavior patterns and issue trends. - Develop and maintain dashboards and reports to provide real-time insights into key metrics. - Provide data-driven recommendations to improve team performance and operational efficiency. - Collaborate with team leaders to...

A leading financial institution is seeking meticulous and customer-focused individuals for a remote Data Entry & Customer Service role. The ideal candidate will manage data accurately while providing exceptional support to customers. Applicants should possess strong typing skills and proficiency in digital communication tools, contributing to a culture of excellence and collaboration within the...

A customer service-focused company in Durban is seeking a Customer Operations Specialist to provide high-quality operational support in a fast-paced environment. The role involves managing customer inquiries, processing requests, and ensuring adherence to service standards. The ideal candidate should have strong communication skills, attention to detail, and at least one year of customer service...

A leading retail company located in South Africa is seeking a Cashier to manage cash transactions and provide excellent customer service. The ideal candidate will have a Grade 12 education or one year of relevant work experience, strong administration skills, and the ability to communicate effectively in both English and the local language. This position requires flexibility to work shifts,...