Customer Service Operator jobs in Rivonia

- Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; - Assist customers when there are flight disruptions and/or cancellations; - Handle and safeguard of confidential information address any complaints in a professional and timeous manner; - Escalate any problematic issues to the...

Job Title: Customer Service Agent Reports to: Factory Manager Location: Midrand Job Type: Fixed-Term Contract (6 months) About Us: We're a leading manufacturer and retailer of high-quality human hair products, offering a wide range of extensions, wigs, and hair care products. Our company also operates a chain of salons where our expert stylists help customers achieve their desired looks. We're...

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...

. Position: Customer Service Lead Based: Midrand, South Africa Reporting to Senior Supply Chain Manager you will be responsible for managing sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping costs to a minimum. MAIN RESPONSIBILITIES- Management of timely and within agreed lead times order processing.- Co - ordination...

KEY RESPONSIBILITIES:The incumbent is responsible to improve the operational efficiency which includes but not limited to the following: - Implementation of systems in line with the business of the company, - Handover of these systems to the team for effective managing and monitoring, - Monitoring of these systems and keeping up to date with the technologies. - Provide support systems in order...

Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...

Customer Service Fixed Term Contract Position 2-month Contract based in Randburg** To Start ASAP Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main...

Minimum Requirements: - Matric/ Senior Certificate - Completed RE5 for Representatives - FAIS/ Insurance related qualification required - Must be registered on the Central Register of Representatives with the FSCA - Must have 3 years' experience in short-term insurance - Must have at least 1 year in a Call Centre environment Duties and Responsibilities: - Handle all insurance related queries...

Job Title: Customs Database Specialist About this role This is an exciting opportunity for a skilled professional to take on the challenge of working in a fast-paced environment. - We are looking for someone with Diploma / Degree in Logistics who has experience within logistics operations roles within a country. The ideal candidate will have 5 years' experience and must be highly skilled. We...

International Operations Specialist Location: Johannesburg Employment Type: Full-Time | Shift-Based | 24/7 Operations Be the Calm in the Crisis. Deliver Global Assistance That Matters. Looking for a dynamic International Operations Specialist to join the Johannesburg Assistance Centre. If you thrive in high-pressure environments, have a passion for helping others, and want to be part of a...

About the roleLocation: Midrand - South AfricaDepartment: Controls & Digitalization (CD)Mode of Employment: permanentPosition Title: Head of Service OperationsA Snapshot of Your DayThe Lead Service Operations is responsible for leading and managing the service operations team, including spares, after-sales services, training portfolio, service projects, and long-term service contracts. The role...

Key purpose: The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and support of delivering managed services and work with...

Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and cross‑functional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding...

One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...

Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

Main Responsibilities - Oversee and ensure the bellow is followed - Generating Job Cards (Local / Export /Distributors) - Generating Quotations (Local / Export / Distributors) - Generating Sales orders (Local / Export / Distributors - Generating costing sheets (Local / Export / Distributors) - Calculating freight costs (Local / Export / Distributors) - Offer a professional service and update...

Minimum requirements for the role: - Minimum matric is essential for the role. A tertiary qualification is preferred but not essential. - Previous experience having worked as a customer service or internal sales coordinator or related role within the chemical or plastics or related markets supplying the manufacturing industry is preferred for the role. - Previous experience having worked with...

- Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with internal and external stakeholders - Build services and skills for...

International Operations Specialist Location: Johannesburg Employment Type: Full-Time | Shift-Based | 24/7 Operations Be the Calm in the Crisis. Deliver Global Assistance That Matters. Looking for a dynamic International Operations Specialist to join the Johannesburg Assistance Centre. If you thrive in high-pressure environments, have a passion for helping others, and want to be part of a...