service operation jobs in Rivonia

- Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with internal and external stakeholders - Build services and skills for...

Job Description: Representing the organization in service contract negotiations and onboarding discussions. Overseeing service and project execution from inception to delivery. Developing and implementing operational strategies aligned with the organization's goals. Preparing monthly and quarterly operational performance reports. Ensuring adherence to industry regulations, government tender...

About the job (BPO Financial Services) Chief Operating Officer This Chief Operating Officer (COO) directs, administers and coordinates the internal activities of the Company in accordance with policies, goals and objectives established by the Chief Executive Officer (CEO) and Board of Directors. The Company has in excess of 650 employees and aims to grow to 1 300 employees in the next four...

Our client is a modern, feature-rich, full-cycle insurance policy administration system designed for insurers, MGAs, and brokers seeking to optimise their processes, accelerate product launches, and enhance connectivity. Their cloud-based, no-code platform transforms the administration of insurance, delivering a seamless user experience across policy, claims, and billing functions. Role...

A property management company in Kempton Park is looking for an experienced professional to oversee branch operations, manage staff, and ensure high standards of client service. Responsibilities include driving sales, maintaining a welcoming environment, and ensuring compliance with security and safety protocols. Ideal candidates will have at least 2-3 years of experience in a similar role,...

A leading software solutions provider in Johannesburg is seeking an experienced Operations Manager to be part of the Professional Services division. You’ll manage a high-performing team to deliver effective solutions on time and on budget in a hybrid work model. The ideal candidate has at least 8 years of operational leadership experience, a background in technical delivery management, and...

Industry: Managed Service Providers, such as IT Maintenance, security, Data backup, web hosting, VOIP Employer: US Contract: Permanent Salary: R100k per month Workplace: Remote in SA Responsibilities- Experience in managing and overseeing operations, enhancing performance, and advocating a culture of superiority within the company.- Additionally, the Chief Operations Officer will supervise...

Requisition Details & Talent Acquisition Specialist- REQ 137888 - Keabetswe Modise- Closing Date: 24 February 2025 Job Family- Information Technology Career Stream- IT Operations Leadership Pipeline- Manage Function Job Purpose- To be a functional leader and get results through a complete function (functional synergy); competitive advantage for the business; building flexibility and...

Who are we? Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions,...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary The Operations Manager oversees the full...

International Operations Specialist Location: Johannesburg Employment Type: Full-Time | Shift-Based | 24/7 Operations Be the Calm in the Crisis. Deliver Global Assistance That Matters. Looking for a dynamic International Operations Specialist to join the Johannesburg Assistance Centre. If you thrive in high-pressure environments, have a passion for helping others, and want to be part of a...

Designation:- Client Services Operations Manager | Waterfall, Johannesburg | PermanentCategory:- Administration and OperationsJob Level:- Professionally qualified and experienced specialists and mid-managementPosted by:- PSG Financial ServicesPosted on:- 26 May 2025Reference Number:- POS39261Closing date:- 11-Jun-2025Position Type:- PermanentLocation:- Waterfall Magwa...

Job Title- Manager Fraud Intelligence Operations and Services- Location- Selby - Johannesburg, GP 2001 ZA (Primary)- Occupational Level- Senior Management- Job Category- Data Analytics- Job Type- Permanent- DescriptionBankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require...

A governmental organization in Johannesburg is seeking a Director for the Chief Directorate: ICT Infrastructure. The successful candidate will lead IT alignment to business needs, overseeing compliance with service levels and managing vendor relationships. A qualification in IT, Business Management, or related fields, coupled with 5 years of managerial experience, is essential. This role offers a...

Role purpose: · To oversee maintenance and upgrading of Network infrastructure in accordance with Towerco specifications, building and civil standards and OPEX budget. · Provide technical operations and Maintenance support and supervise regional Ops & Main team. Accountabilities · To oversee the national end-to-end passive maintenance of towerco base station infrastructure. · To manage...

Key Responsibilities Agile Facilitation - Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - Ensure the pod operates as a high-performing, self-organizing team - Coach the team on Agile principles and continuous improvement - Protect the team from distractions and scope creep - Maintain sprint velocity and burndown...

- Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with internal and external stakeholders - Build services and skills for...

Key Responsibilities Agile Facilitation - Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - Ensure the pod operates as a high-performing, self-organizing team - Coach the team on Agile principles and continuous improvement - Protect the team from distractions and scope creep - Maintain sprint velocity and burndown...

International Operations Specialist Location: Johannesburg Employment Type: Full-Time | Shift-Based | 24/7 Operations Be the Calm in the Crisis. Deliver Global Assistance That Matters. Looking for a dynamic International Operations Specialist to join the Johannesburg Assistance Centre. If you thrive in high-pressure environments, have a passion for helping others, and want to be part of a...

Operations Manager: Professional Services - Hybrid (currently 2 days in office) - Johannesburg (Rosebank) or Cape Town (Techno Park, Stellenbosch) Location: Rosebank (Johannesburg) Work Model: Hybrid work model (2 days per week in office) Travel: Infrequent travel to clients and Genasys offices will be required WHO ARE WE? The Genasys story began in 1997 with a visionary founder who...