Customer Service Analyst jobs in Grahamstown

Key Performance Areas of this position include - Assist the Lodge Manager/Assistant Lodge Manager in the day-to-day management and smooth operation of the spa, ensuring an exceptional guest experience. - Adhere to established policies, procedures, and industry standards to consistently deliver high-quality treatments and services. - Stay informed of updates to policies, procedures, and industry...

1.Greeting Customers: Welcoming shoppers warmly as they enter the store. 2.Providing Customer Service: Assisting customers in locating products, answering questions, and offering recommendations. 3.Product Knowledge: Staying informed about store products, features, and promotions to effectively assist customers. 4.Stocking and Merchandising: Restocking shelves, organizing displays, and ensuring...

Minimum requirements: - Matric - Proven hospitality industry experience - Excellent communication and customer service skills - Strong organizational and multitasking abilities - Familiarity with reservation and POS systems - Leadership and problem-solving skills - Flexible for live-in position with shared spaces - Must be computer literate Consultant: Almiché van Wyngaard - Dante Personnel...

Qualifications - Diploma or degree in Hospitality Management (preferred, not always required). - Food Safety, Responsible Service of Alcohol, or equivalent certifications (depending on region). Experience - 25 years of experience in hospitality management or supervisory roles. - Proven experience in FOH leadership and F&B operations. - Experience in staff management, customer service, and stock...

Job Title: Account Manager – Public & Corporate (R35k-R50k) Region: Eastern Cape Reporting to: HOD Date required: ASAP About Us - My client is a South African ICT company with 26 years of experience in the industry. The company provides system integration and services to create value for their customers and partners within South Africa, - World-leading technologies and maintenance services...

Minimum requirements: Matric Proven hospitality industry experience Excellent communication and customer service skills Strong organizational and multitasking abilities Familiarity with reservation and POS systems Leadership and problem-solving skills Flexible for live-in position with shared spaces Must be computer literate Consultant: Almiché van Wyngaard - Dante Personnel Mpumalanga

An exciting opportunity has become available with our client – a prestigious 5-star lodge located near Paterson/Grahamstown area. They are seeking a passionate Spa Therapist to join their team. Key Performance Areas of this position include - Assist the Lodge Manager/Assistant Lodge Manager in the day-to-day management and smooth operation of the spa, ensuring an exceptional guest experience. -...

Restaurant Supervisor / Receptionist Addo, Eastern Cape R R Accommodation Our Client in the Hospitality Industry is looking for a Restaurant Supervisor / Receptionist to join their team. Minimum requirements: - Matric - Proven hospitality industry experience - Excellent communication and customer service skills - Strong organizational and multitasking abilities - Familiarity with reservation and...

Description The main purpose of the job is to provide safe, prompt and efficient delivery service to all the stores clients and to ensure that all items are delivered without breakages and shortage - Delivering Goods - Ensuring the vehicle is neatly packed - Preventing damages and breakages - Supervising and Assisting with loading - Daily inspection checks - Report on Defects - Maintaining...

Position Summary The Front of House & Food and Beverage Manager is responsible for overseeing all FOH operations and F&B services to ensure exceptional guest experiences, consistent service standards, and efficient daily operations. This role involves staff supervision, training, scheduling, inventory oversight, customer service management, and coordination with the kitchen and management...

Company Description Buffalo Kloof is a 20,000-hectare conservancy located in the malaria-free Eastern Cape of South Africa, established in 1999 with the mission of re-wilding and conserving the unique Kowie River thicket. With just 14 bedrooms across three intimate camps, the property offers guests an exclusive experience to explore, indulge, and connect with South African nature and...

We're Hiring: Salesperson – SA Shooter SA Shooter is looking for a motivated, customer-focused Salesperson to join our team. If you enjoy the outdoors, firearms, hunting, or sport shooting – and you're good with people – this could be a great fit. What we're looking for: - Applicants must have a SAPS firearm competency or Dealers Competency - Friendly, confident, and professional with...

POSITION: Bookseller (195 Hour Contract) REPORTING TO: Store Manager STORE: Shop 14, Pepper Grove Mall, Grahamstown, Eastern Cape Our philosophy is to provide our customers with choice and value. Bargain Books is one of the biggest book retailers in South Africa, with over 80 stores and growing rapidly. We are the winner for best bookseller of the year 2019, 2018, 2017, 2014, 2013 and...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description na Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts. Responsibilities Customer Service Carry out standard customer service activities and...

Description To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with established policies, processes, and service standards.Connect with our customers by living up to our...

Key areas of responsibility: Managing daily operations of the assigned unit inaccordance with sector strategy, contract specifications, and statutoryregulations Implementation of the food production process Provide great quality service to clients Manage the execution of creative functions Menu planning, standardization, adoption and costing Monitor the kitchen to ensure the cooks are...

Listing reference: 020356 Listing status: Online Position summary Industry:Wholesale & Retail Trade Job category:Other: Health, Fitness, Medical and Optometry Location:Grahamstown Contract:Permanent Remuneration:Market Related EE position:Yes About our company- Clicks Group Introduction- To offer exceptional service to all customers by providing knowledgeable service and basic advice on...

Job Description The General Manager (GM) is responsible for the overall management, operations, and profitability of a lodge or boutique hotel. This role ensures that all departments—from front of house, housekeeping, and food & beverage, to maintenance, administration, and guest services—operate efficiently while maintaining the highest standards of hospitality. The GM provides leadership,...

About Us:SA Shooter caters to sport shooters, hunters, and firearm enthusiasts. We bring expertise, a touch of humor, and excellent service to the shooting community. Job Summary:We’re looking for a detail-oriented and organized Office Administrator to manage the daily administrative tasks of our shop. You’ll be the backbone of our operations, ensuring smooth communication, accurate...

Position Summary The Front of House & Food and Beverage Manager is responsible for overseeing all FOH operations and F&B services to ensure exceptional guest experiences, consistent service standards, and efficient daily operations. This role involves staff supervision, training, scheduling, inventory oversight, customer service management, and coordination with the kitchen and management...