Customer Services Coordinator jobs in Grahamstown

Position Summary The Front of House & Food and Beverage Manager is responsible for overseeing all FOH operations and F&B services to ensure exceptional guest experiences, consistent service standards, and efficient daily operations. This role involves staff supervision, training, scheduling, inventory oversight, customer service management, and coordination with the kitchen and management...

Company Description Buffalo Kloof is a 20,000-hectare conservancy located in the malaria-free Eastern Cape of South Africa, established in 1999 with the mission of re-wilding and conserving the unique Kowie River thicket. With just 14 bedrooms across three intimate camps, the property offers guests an exclusive experience to explore, indulge, and connect with South African nature and...

The Quality Controller oversees the implementation of the QMS and enables the project to achieve and maintain a high standard of workmanship. The Quality Controller supports all internal and external customers whilst ensuring contractual and legislative compliance. Leverages business analytics to optimise existing process flows and identifies and mitigates Quality risks. Key Performance...

Overview The main aim of the Magazine Master is to administer and safeguard the stock in the magazine in accordance with legal and client requirements. Ensure the delivery of explosives to the blasting face. Qualifications - Grade 12 (Mathematics) - Certified as Magazine Master with CIE - Drivers Licence Advantageous Requirements - Ms Office (Word, Excel, PowerPoint and Email) - Blasting...

Job Description, The main aim of the Magazine Master is to administer and safeguard the stock in the magazine in accordance with legal and client requirements. Ensure the delivery of explosives to the blasting face. , Overview , The main aim of the Magazine Master is to administer and safeguard the stock in the magazine in accordance with legal and client requirements. Ensure the delivery of...

Key Performance Areas: - Professionally acknowledge, welcome, and greet guests with appropriate discretion, using correct forms of address. - Escort guests to their accommodation and provide a comprehensive orientation of the guest room. - Explain lodge services and facilities in detail, ensuring guests are fully informed of available offerings. - Deliver highly personalised service with a...

Kendrick Recruitment is seeking an experienced Maintenance Supervisor for a luxury reserve in the Eastern Cape. This live-in position is ideal for a hands-on, practical individual with strong mechanical and maintenance skills, comfortable working in a remote bush environment and committed to supporting lodge and reserve operations. Key Responsibilities Fleet & Mechanical...

An exciting opportunity has become available with our client – a prestigious 5-star lodge located near Paterson/Grahamstown area. They are seeking a Butler to join their team. Key Performance Areas: - Professionally acknowledge, welcome, and greet guests with appropriate discretion, using correct forms of address. - Escort guests to their accommodation and provide a comprehensive orientation of...

1.Greeting Customers: Welcoming shoppers warmly as they enter the store. 2.Providing Customer Service: Assisting customers in locating products, answering questions, and offering recommendations. 3.Product Knowledge: Staying informed about store products, features, and promotions to effectively assist customers. 4.Stocking and Merchandising: Restocking shelves, organizing displays, and ensuring...

Minimum requirements: - Matric - Proven hospitality industry experience - Excellent communication and customer service skills - Strong organizational and multitasking abilities - Familiarity with reservation and POS systems - Leadership and problem-solving skills - Flexible for live-in position with shared spaces - Must be computer literate Consultant: Almiché van Wyngaard - Dante Personnel...

Qualifications - Diploma or degree in Hospitality Management (preferred, not always required). - Food Safety, Responsible Service of Alcohol, or equivalent certifications (depending on region). Experience - 25 years of experience in hospitality management or supervisory roles. - Proven experience in FOH leadership and F&B operations. - Experience in staff management, customer service, and stock...

Job Title: Account Manager – Public & Corporate (R35k-R50k) Region: Eastern Cape Reporting to: HOD Date required: ASAP About Us - My client is a South African ICT company with 26 years of experience in the industry. The company provides system integration and services to create value for their customers and partners within South Africa, - World-leading technologies and maintenance services...

Minimum requirements: Matric Proven hospitality industry experience Excellent communication and customer service skills Strong organizational and multitasking abilities Familiarity with reservation and POS systems Leadership and problem-solving skills Flexible for live-in position with shared spaces Must be computer literate Consultant: Almiché van Wyngaard - Dante Personnel Mpumalanga

Restaurant Supervisor / Receptionist Addo, Eastern Cape R R Accommodation Our Client in the Hospitality Industry is looking for a Restaurant Supervisor / Receptionist to join their team. Minimum requirements: - Matric - Proven hospitality industry experience - Excellent communication and customer service skills - Strong organizational and multitasking abilities - Familiarity with reservation and...

Description The main purpose of the job is to provide safe, prompt and efficient delivery service to all the stores clients and to ensure that all items are delivered without breakages and shortage - Delivering Goods - Ensuring the vehicle is neatly packed - Preventing damages and breakages - Supervising and Assisting with loading - Daily inspection checks - Report on Defects - Maintaining...

Head Guide – Luxury Forest Reserve | Grahamstown Kendrick Recruitment is seeking an experienced Head Guide to lead the guiding team at a luxury forest reserve near Grahamstown. This live-in role requires a highly skilled and knowledgeable individual capable of delivering exceptional 5-star guest experiences in a remote lodge environment. Position Overview The Head Guide is responsible for...

Position Summary The Front of House & Food and Beverage Manager is responsible for overseeing all FOH operations and F&B services to ensure exceptional guest experiences, consistent service standards, and efficient daily operations. This role involves staff supervision, training, scheduling, inventory oversight, customer service management, and coordination with the kitchen and management...

Key Performance Areas of this position include - Assist the Lodge Manager/Assistant Lodge Manager in the day-to-day management and smooth operation of the spa, ensuring an exceptional guest experience. - Adhere to established policies, procedures, and industry standards to consistently deliver high-quality treatments and services. - Stay informed of updates to policies, procedures, and industry...

Job Overview The Senior Sous Chef plays a key leadership role in the kitchen, assisting the Executive Chef in overseeing all culinary operations. This position is responsible for maintaining exceptional food quality, presentation, hygiene, and consistency in line with 5-star standards. The Senior Sous Chef supports menu planning, staff training, cost control, and ensures smooth kitchen operation...

Job Description The General Manager (GM) is responsible for the overall management, operations, and profitability of a lodge or boutique hotel. This role ensures that all departments—from front of house, housekeeping, and food & beverage, to maintenance, administration, and guest services—operate efficiently while maintaining the highest standards of hospitality. The GM provides leadership,...