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Customer Retention Manager jobs in Centurion
Role Purpose The successful incumbent will engage with clients to determine their requirements and recommend relevant products in order to achieve sales targets and retain clients. Requirements QUALIFICATIONS - Matric Certificate/ Grade 12 Qualification (Essential). - Bachelor of Commerce degree (Desirable). - Financial Regulatory Exam (Desirable). Experience - 3-4 Years experience in a...
Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...
Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high with their energy and expertise. If you’re...
Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high with their energy and expertise. If you’re...
At iMas Insurance Brokers, we are committed to driving transformation and diversity in the workplace. In support of our transformation strategy, preference will be given to candidates from designated groups Job Purpose: To provide exceptional customer service and ensure high levels of customer satisfaction, retention and loyalty by handling all administrative functions on an existing member's...
To comply and act in accordance with clients on scripted and recorded outbound calls complying with effective quality assurance processes and retention strategies with the aim of building customer relationships to increase loyalty and retain business. Non- Payments - Review premium history to determine the date premium last paid and status of the policy. - Initiate calls, through guidance of a...
Company DescriptionYoui is a company within the OUTsurance Holdings Group. Youi prides itself on being different. We've challenged the Australian insurance industry and we're always looking for ways to be better. Our unwavering commitment to being a great company to work for and providing awesome service to our clients drive our success. You can become a part of our success story.Job Description...
Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme),and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business andpeople from all walks of life to achieve their financial goals and life aspirations.We help people grow their savings, protect what matters to them and invest for the...
JOB OVERVIEW To manage and administer the seamless contract end of lifecycle process from pre-maturity, refinancing, and maturity — while upholding compliance standards and delivering exceptional customer service by: - Administering documentation and processes in line with FAIS, FICA, and internal controls. - Coordinating with customers, dealers, inspectors, and internal teams to manage...
Company Overview Phoenix Transport Solutions (PTS-Africa) is a specialist road freight and supply chain services provider operating across the Southern African Development Community (SADC). With extensive, hands-on experience in South Africa, Zimbabwe, Zambia, and the Democratic Republic of the Congo, PTS-Africa has established a robust operational footprint across key regional trade corridors....
Main Duties And Responsibilities: • Relationship Manager's role is typically responsible for customer relationships after the sale or service process is complete, and they continue to work with customers to keep them up to date on products and services to maintain that relationship. • Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty...
Deposita is a leading cash & payment solutions company. Our globally-implemented cash management, payment, e-payment, and self-service technologies reduce the risks associated with handling money business, currently has a vacancy for a Customer Retention Officer based at our office in Midrand, Gauteng and reporting to the Customer Retention Manager. The successful incumbent is a self-starter...
Overall purpose: To ensure that all staff members provide a superior customer service to internal and external customers via all contact channels and all media and ensure we retain as many clients as possible for the business.Function:To be able to lead and manage the customer service retention team across all reason of clients complaining/intending to cancel.To drive the following key...
Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and cross‑functional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding...
One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...
Customer Service Administrator Location: Midrand Department: Customer Services Are you passionate about delivering exceptional customer service and skilled in SAP systems? Join our team in the pharmaceutical and medical diagnostics industry as a Customer Service Administrator . This role is perfect for someone who thrives in a fast-paced environment and values accuracy, efficiency, and...
Minimum Requirements Minimum Requirements (Non-Negotiable): - Education: - Matric Certificate (Grade 12) - Experience: - Minimum 2 years working in a customer service consultant role - Experience in a finance, telecommunications, risk, fraud, or security-focused environment - Experience handling customer complaints, escalations, and sensitive information Preferred...
An established company that offers advanced geospatial products and services is looking for a Customer Success Specialist to join their team. The Customer Success Specialist is responsible for taking ownership of training and after sales technical support to customers on all relevant geospatial products and solutions and works closely with the rest of the Technical Support team as well as the...
Visit for application Closing Date: Job description DescriptionHello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing...
Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies...