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Customer Retention Consultant jobs in Centurion
At iMas Insurance Brokers, we are committed to driving transformation and diversity in the workplace. In support of our transformation strategy, preference will be given to candidates from designated groups Job Purpose: To provide exceptional customer service and ensure high levels of customer satisfaction, retention and loyalty by handling all administrative functions on an existing member's...
Recruiter: Express Employment Professionals Midrand Job Ref: MR /TBDW Date posted: Thursday, December 18, 2025 Location: Centurion, South Africa SUMMARY: Job Title: Customer Service Administrative Consultant Location: Centurion Remuneration: R10 000 per month Our client is looking for a Customer Service Administrative Consultant for their office in Centurion. We require your experience in...
Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Criteria: - Completed Degree or Diploma with Accounting will be an advantage - I.T knowledge and experience will...
Visit for application Closing Date: Job description DescriptionHello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing...
Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Fraud & Risk Department. This role is critical in ensuring customer concerns related to security, suspicious activity, and account irregularities are handled professionally, efficiently, and with the highest level of discretion and care. The consultant will manage queries, process tickets, and escalate concerns...
Role Purpose The successful incumbent will engage with clients to determine their requirements and recommend relevant products in order to achieve sales targets and retain clients. Requirements QUALIFICATIONS - Matric Certificate/ Grade 12 Qualification (Essential). - Bachelor of Commerce degree (Desirable). - Financial Regulatory Exam (Desirable). Experience - 3-4 Years experience in a...
To comply and act in accordance with clients on scripted and recorded outbound calls complying with effective quality assurance processes and retention strategies with the aim of building customer relationships to increase loyalty and retain business. Non- Payments - Review premium history to determine the date premium last paid and status of the policy. - Initiate calls, through guidance of a...
Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...
Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high with their energy and expertise. If you’re...
Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high with their energy and expertise. If you’re...
Company DescriptionYoui is a company within the OUTsurance Holdings Group. Youi prides itself on being different. We've challenged the Australian insurance industry and we're always looking for ways to be better. Our unwavering commitment to being a great company to work for and providing awesome service to our clients drive our success. You can become a part of our success story.Job Description...
Deposita is a leading cash & payment solutions company. Our globally-implemented cash management, payment, e-payment, and self-service technologies reduce the risks associated with handling money business, currently has a vacancy for a Customer Retention Officer based at our office in Midrand, Gauteng and reporting to the Customer Retention Manager. The successful incumbent is a self-starter...
Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 20, 2026 Purpose of position: - Communicating with clients and managing relationships in order to increase loyalty and retain their business. Responsibilities: - Handling difficult client calls - Retaining clients as part of the King Price royal family - Dealing with client queries and complaints in a competent,...
Key Responsibilities Contact clients who wish to cancel or have missed payments to understand concerns and provide solutions. Use strategic objection handling to retain clients and reduce policy lapses. Manage and follow up on payment arrangements and outstanding premiums in line with compliance requirements. Offer alternative cover, discounts, or payment options to suit client needs. Educate...
Company Overview Phoenix Transport Solutions (PTS-Africa) is a specialist road freight and supply chain services provider operating across the Southern African Development Community (SADC). With extensive, hands-on experience in South Africa, Zimbabwe, Zambia, and the Democratic Republic of the Congo, PTS-Africa has established a robust operational footprint across key regional trade corridors....
Apply now » Date: 4 Dec 2025 Location: Centurion, Gauteng, ZA Company: BCXP Business unit, Department, Reporting Business Unit Operate Department IT Operations Centre Job grade OP1 Core Description A Tech Officer Customer Engineer plays a crucial role in providing technical support and assistance to users within an organization or customers of a product or service. The incumbent provides...
Business unit, Department, Reporting Business Unit Operate Department IT Operations Centre Job grade OP1 Core Description A Tech Officer Customer Engineer plays a crucial role in providing technical support and assistance to users within an organization or customers of a product or service. The incumbent provides service activities on company systems, including installation, discontinuance,...
Introduction The Corporate Health Consultant will manage and grow relationships between the Scheme and stakeholders, ensuring exceptional service delivery and client satisfaction. This role is responsible for providing expert advice and support to brokers and corporate clients, driving sales, and ensuring client satisfaction within the designated industry/sector. Duties & Responsibilities Role...
Drive New Business with Ctrack. Are you a high-performance sales professional who excels in seeking out new opportunities? We are seeking an energetic Sales Consultant to drive new business development. If you are ambitious and determined to close complex deals, then Ctrack is the ideal fit for you. Main purpose: The main purpose of this position is to sell confidently and market Ctrack's...
Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank's ticketing system....