Overview Job Openings Senior Specialist Customer Experience Journey Architect About the job Senior Specialist Customer Experience Journey Architect Qualifications - Industrial Engineering Degree / Information Systems / Computer Science Statistics an advantage - Experience 5-8 years of experience in Business process development, continuous improvement and compliance - Computer skills...
A leading financial services provider in Johannesburg is seeking a User Experience Designer to enhance user journeys through high fidelity screen flows. The ideal candidate will possess a deep understanding of user-centered design principles and a proven track record in translating complex requirements into innovative UX solutions. Key responsibilities include conducting UAT, collaborating with...
A leading financial services provider in Johannesburg is seeking a User Experience Designer to translate user journeys into seamless experiences. You will collaborate across teams to enhance service delivery and ensure adherence to UX standards, while providing project updates and conducting User Acceptance Testing. An ideal candidate will have expertise in UX design principles and the ability to...
A leading financial institution in Johannesburg is seeking a User Experience Designer to enhance user journeys by creating high fidelity screen flows. The role involves collaborating with cross-functional teams to implement user experience design standards, ensuring compliance with governance requirements and participating in User Acceptance Testing. Ideal candidates should have a degree in...
Customer Journey Specialist Our client is looking for a Customer Journey Specialist who will develop and coordinate full funnel customer journey strategies and manage the implementation thereof on the relevant platforms. Monitor and optimize journeys to achieve set KPI targets. Actively support management to build out CRM strategies guided by market and competitor insights and historic...
Job Details:Department IT Minimum experience Mid-Senior Company primary industry Information Technology and Services Job functional area Information Technology Great news!! Are you looking for an opportunity which will challenge and grow in well established organisation. If your answer is yes, Now!!- As a Customer Journey Architect Specialist you will be responsible for Agile business...
Overview Job Description PRIMARY PURPOSE The Journey Specialist is responsible for managing and completing the booking confirmation process on the Wilderness Window. Communicate and deliver exceptional service to all stakeholders involved. Location: This position is based in Cape Town or Johannesburg. Responsibilities - Manage and complete booking confirmation process on Wilderness Window...
A leading financial service provider in South Africa seeks a Senior Journey Owner for Gauteng, Johannesburg. You'll be responsible for shaping the digital strategy, leading product development, and enhancing customer experiences. The ideal candidate has extensive experience (6-10 years) within financial services and a solid educational background in business or IT. This role offers an opportunity...
PRIMARY PURPOSE The Journey Specialist is responsible for managing and completing the booking confirmation process on the Wilderness Window. Communicate and deliver exceptional service to all stakeholders involved. This position is based in Cape Town or Johannesburg Detailed Responsibilities - Manage and complete booking confirmation process on Wilderness Window platform. - Continuous...
A leading recruitment agency based in Randburg seeks an experienced professional in Customer Experience Design. The ideal candidate will have 5-8 years of experience, expertise in process modelling, and a strong grasp of UX/UI principles. This role involves working closely with development teams to ensure successful customer journeys, defining personas, and documenting customer narratives. The...
A prominent travel company is seeking a Journey Specialist in Johannesburg. This role entails managing the booking confirmation process, maintaining exceptional service to all stakeholders, and leveraging in-depth knowledge of the travel industry. Candidates should possess experience in customer relationships within the inbound travel sector, hold relevant qualifications, and demonstrate...
Senior Journey Owner page is loaded## Senior Journey Ownerlocations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 6, 2026 (6 days left to apply)job requisition id: JR103995## Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.Job...
A recruitment agency in South Africa is seeking a Specialist Customer Journey Architect to manage business analytics and contribute to the development of processes within business intelligence. Applicants should have strong analytical skills, a background in business process development, and 3 years of working experience. The role involves improving process efficiency, documenting business...
A leading recruitment agency is looking for a Customer Journey Specialist in Pretoria, South Africa. The ideal candidate will have at least 5 years of experience in Business to Consumer marketing, with a strong focus on customer journey strategy development and implementation. Proficiency in tools like Google Analytics 4 and MailChimp is essential. You will drive customer conversions through...
About the job Specialist Customer Journey Architect - Statistics an advantage - 0-5 years of experience in Business process development, continuous improvement and compliance - 3 years working experience - Computer skills especially MS Office and Business Process Management tools - Strong analytical skills with a demonstrated ability to analyse business processes and...
Overview About the job Customer Journey Specialist Qualifications - Minimum education (essential): Diploma (Communications / Marketing) - Minimum education (desirable): Degree (Communications / Marketing) - Minimum applicable experience (years): 5 years - Required nature of experience: - Business to Consumer marketing. - Experience in international markets. - Experience with customer journey...
A recruitment firm in South Africa is looking for an experienced Business Analyst to support pre-grooming analysis efforts. The successful candidate will facilitate project planning, document business processes, and model requirements. The role demands a Bachelor's degree and significant experience, including at least 10 years in business analysis and 8 years in process modeling with enterprise...
A leading marketing agency in Pretoria is looking for an E-Mail Marketing Specialist to develop and implement customer journey strategies. The ideal candidate will have at least 5 years of experience in Business to Consumer marketing, with a strong focus on customer journey analytics and optimization. Key responsibilities include coordinating full funnel strategies and supporting CRM development....
A prominent recruitment firm in South Africa seeks a Principal for Journey & MarTech Analytics. The ideal candidate will have extensive experience in digital customer experience and marketing technologies. Responsibilities include coordinating analytics platforms, maintaining tagging systems, and improving ROI on performance marketing budgets. A degree in an analytical field and strong analytical...
A leading recruitment firm is seeking a Senior Specialist Customer Experience Journey Architect in Johannesburg. You will innovate business processes, enhance customer journeys, and lead projects for continuous improvement. The ideal candidate holds a degree in Industrial Engineering or related fields and has 5-8 years of relevant experience. Your strong analytical skills and expertise in...