customer experience jobs in Modderfontein, Gauteng

A leading cosmetics retailer in Kempton Park is seeking an enthusiastic individual to enhance customer experiences and drive store sales. Responsibilities include creating an inviting store atmosphere, managing stock, and adhering to operational standards. Ideal candidates should have a passion for cosmetics and retail, along with a matric certificate. This role offers an opportunity to work in a...

A leading retail company in Gauteng seeks a passionate Beauty Advisor to provide knowledgeable service in beauty and skincare products. Responsibilities include consulting with customers, driving sales, and maintaining merchandise standards. Ideal candidates should have retail experience and a strong understanding of customer service, demonstrating skills in persuasion and interpersonal...

A retail company is seeking a results-driven Store Manager in Johannesburg, South Africa. The role involves driving store performance, enhancing customer experience, and leading a dedicated team. With a focus on operational excellence, you will ensure the implementation of marketing standards and develop staff to reach their full potential. Strong leadership and communication skills are...

A leading recruitment agency seeks an experienced Store Manager in Alberton, South Africa. The ideal candidate will oversee store operations while providing exemplary customer service through effective staff management and product showcasing. Applicants should have at least 5 years of retail management experience, proficiency in MS Office, and strong communication skills. The role demands...

A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....

Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...

A leading African bank in Johannesburg is seeking a Design Director to drive customer experience and design thinking across projects. This role involves overseeing complex design projects, collaborating with senior leaders, and inspiring design teams to deliver innovative experiences. Ideal candidates will have a Bachelor's Degree in a relevant field, extensive experience in design, and the...

A leading financial institution in Johannesburg is looking for a Customer Service Specialist to deliver exceptional service and handle customer complaints. The ideal candidate will hold a diploma and have 3 to 5 years of relevant experience, along with proficiency in tools such as Hogan, XDS, WinDeed, and MS Office. This role offers opportunities for networking and process innovation. Candidates...

ABOUT THE JOB JOB PURPOSE Holds end-to-end accountability for the performance of assigned Portfolio and territory. Ensures the and implementation of a long-term sales strategy which focuses on maximizing market share, sales target achievement and maintain profitability objectives, in addition to provide best in class HCPs and patient's journey. KEY ACCOUNTABILITIES Sales KPI Achievement -...

Join a forward-thinking company as a Quality Analyst, where your analytical skills will shine! In this pivotal role, you'll evaluate customer transactions, ensuring top-notch service quality and customer satisfaction. Collaborate with teams, communicate effectively, and impact the bottom line with your keen observations and data-driven strategies. If you thrive in a fast-paced environment and are...

A leading retail company in South Africa is seeking candidates to enhance customer experiences through excellent selling techniques and effective communication. Applicants should have at least 6 months of retail experience and a clear criminal record. Proficiency in Microsoft Office and knowledge of current clothing trends is also required. Join a motivated team dedicated to achieving sales...

Location Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader’s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

A leading service provider in Randburg is looking for a Caredesk Supervisor to maintain customer experience standards in a high-pressure environment. The role involves supporting CareDesk agents, monitoring performance, and ensuring compliance with quality procedures. Key requirements include a matric certificate, at least 2 years supervisory experience in a call center, and proficient knowledge...

A retail company in Germiston is seeking team members who excel in customer service and sales. You will be responsible for exceeding customer expectations, adhering to stock loss controls, and maintaining visual merchandising standards. Candidates must have at least 6 months of retail experience and must communicate effectively. A strong knowledge of current clothing trends or the outdoor...

A leading financial institution is seeking a Product Design Lead in Johannesburg to manage design projects and enhance customer experiences. This role involves directing design outputs, coaching team members, and collaborating with stakeholders to ensure high-quality results. The ideal candidate has over 5 years of technical experience, a degree in design, and proven success in delivering...

A leading retail company in Johannesburg is seeking an experienced Assistant Manager. This role involves driving store performance, ensuring exceptional customer service, and leading a dynamic team. The ideal candidate should have proven retail management experience, strong leadership abilities, and a passion for customer service. This position offers a rewarding environment focused on...

A leading healthcare retail company in Benoni is seeking a passionate Service Advisor to ensure service excellence at the point of sale. You will be responsible for managing operational activities, staff training, ensuring efficient customer service, and maintaining stock security. The ideal candidate has at least 1 year of customer-facing experience in retail or FMCG and demonstrates strong...

A leading retail group in Johannesburg is looking for a candidate with at least 6 months of retail experience and a Matric or equivalent to join their team. Key responsibilities include exceeding customer expectations through effective sales techniques, maintaining housekeeping and visual merchandising standards, and managing stock loss controls. The ideal applicant should have strong...

A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...

A leading retail company in Johannesburg is seeking a Service Advisor to ensure service excellence at the point of sale in their store. The role involves managing stock, training staff, and resolving customer queries efficiently. Applicants should have 1 year's experience in a customer-facing role and a strong understanding of retail/FMCG principles. The position is permanent and requires Grade...