customer experience jobs in Somerset

Quality Assurance Specialist Location: Somerset West, Western Cape, South Africa Salary: R40K – R50K CTC p.m. (depending on experience) Description We are seeking a Quality Assurance Specialist to ensure our property management software is reliable, user-friendly, and high-performing, supporting the product team sitting on-site in Somerset West, Cape Town. In this role, you'll collaborate...

Overall role To ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions...

Key Responsibilities - Reconciliation of intercompany loan accounts on a daily basis - Daily stock reconciliations (maintaining production shift schedules to match with SAGE) - Monthly stock revaluation calculation (importing new unit costs) - Creating and maintaining inventory items and bill of materials - Monthly calculation of representatives commission - Monthly calculation and journalising...

ENVIRONMENT: Founded in 2020, our client is dedicated to offering comprehensive IT, analytic, and software support services to the fresh produce industry. The Services Consultant role is designed to serve as a customer champion, providing a holistic range of services to clients. This includes addressing day-to-day support queries, offering strategic workflow advisory, overseeing system champion...

Showroom Sales Consultant - Luxury - Finishing & Homeware Location: Sommerset West - Cape Town. SALARY: R15 000 - R18 000 Plus Comms & Benefit Market Sector of high-end architectural design, finishing fabrics, textiles, and High-End Decor. Specializing in exclusive products, directed for Architects, interior Designers, and discerning homeowners seeking sophisticated, high-quality fabrics and...

MAJOR AREAS OF RESPONSIBILITY: - Picking/Packing, receiving, despatch and general stores duties - Assist with stock counts and cycle counts as and when necessary. - Driving duties delivery of goods to customers/branches. Collection of goods from branches, suppliers, customers when required. - Housekeeping general stores and individual work station - Responsible for stores admin functions...

Minimum requirements for the role: - Must have a Bachelors degree or National Diploma in Supply Chain Management, Logistics, Transport Management, Business Administration or a related field - 1-3 years experience in logistics, transport coordination, warehousing or shipping - Experience with Dangerous Goods regulations, GMP+ or BRC will be a distinct advantage - Computer literacy with strong...

KEY REQUIREMENTS TO MEET FOR CONSIDERATION: - You will have a tertiary qualification in the Electronics or LC Electrical Engineering field, coupled with 2-3 years experience in quality control of work in progress and final goods, as well as management of ISO and compliance standards within the plant. - You will experience in change control management, supplier and materials quality control,...

Position Overview The Parts Storeman will be responsible for the accurate receipt, storage, issuing, and control of genuine parts, accessories, and consumables, while maintaining manufacturer standards and dealership procedures. Key Responsibilities Inventory Management - Receive, inspect, and accurately process incoming parts deliveries - Maintain organised storage of genuine parts,...

Duties: Welcome and assist guests with their luggage upon arrival and departure. Transport guests to and from the hotel in a safe and courteous manner. Provide information about the hotels facilities, local attractions, and services. Maintain the cleanliness and organization of the lobby, entrance, and vehicles. Assist with room deliveries and special requests as needed. Ensure the hotels...

Key Responsibilities: - Deliver excellent customer care / client service - Schedule and book clients - Coordinate and manage technicians & staff - Prepare and manage job cards - Obtain pricing from suppliers - Handle invoicing on Pastel - Prepare quotations - Manage targets & profits for department Additional Requirements: - Must be willing to be on standby over weekends with the company...

Requirements: - Proven experience in sales and business development (preferably in the automotive or fitment industry). - Strong leadership and operational management skills. - Excellent communication, negotiation, and interpersonal abilities. - Ability to work independently and take initiative to drive results. - Proficient in MS Office Duties will include, but not limited to: - Sales and...

Key Duties and Responsibilities: - Ensuring that clients due diligence is collected to the appropriate standard in line with our internal policies and procedures. - Conduct Periodic Reviews, record any deficiencies and generate action points for remediation. - Conduct client screening using our screening system and open-source searches. - Monitor and analyse the results of the automated ongoing...

Key Performance Areas: Strategic Leadership - Develop and implement national and international sales strategies to drive business growth. - Align area marketing initiatives with national and international objectives to enhance customer engagement. Sales & Performance Management - Oversee pricing, promotions, and profitability to optimize sales operations. - Monitor sales performance, analyse...

Key Responsibilities - Plan and coordinate the movement of stock from packhouses to ports and international customers. - Manage freight forwarders, transporters, cold storage facilities, and packhouse operations. - Oversee export compliance, including phytosanitary requirements and liaison with customs and port authorities. - Prepare, review, and manage all export documentation accurately and on...

Typically you would input transactions on to the system, troubleshoot concerns on transactions and loads, liaise with clients and monitor acounts receivable and payable. Duties continued: - Coordinate billing and inventory control for all assigned loads - Maintain contact with assigned customer accounts - Data entry and management of all assigned customer orders, loads, and customer...

Requirements: - 2 years' working experience as a storeman, preferably in an automotive environment would be ideal - Strong organisational skills and attention to detail - Excellent communication skills - Basic computer literacy and ability to learn dealer management systems - Good numeracy skills for stock control and invoicing - Ability to work under pressure during busy periods - Physical...

Requirements: - Relevant tertiary qualification will be advantage. - Refrigeration / Technical knowledge will be an advantage - Minimum of 3 Years experience in a supervisory/management role within a customer service role - Computer literate (Excel ESSENTIAL) , Microsoft Word, Outlook, PowerPoint - Experience in Sage Evolution will be an advantage. - Fully bilingual with English as first...

The main purpose of this role is to provide additional support to the sales team in overseeing and facilitating the efficient and cost-effective shipping, transporting, storage and distribution of the products from origin to end destination. Requirements: - Bachelors degree in supply chain management, logistics management, business or related fields is essential. - Experience with ERP systems...

Purpose of the Role: Assist the Store Manager in ensuring the smooth and efficient running of the store in order to achieve sales, service, and cost targets while delivering an exceptional customer experience within a high end retail environment Key Responsibilities Include but Are Not Limited To - Assist in the day to day operation of the store to ensure effective trading and excellent customer...