customer experience jobs in Franschhoek

A recruitment agency is seeking a motivated Luxury Retail Consultant in Franschhoek. The successful candidate will deliver excellent customer service, support sales, and ensure smooth store operations. Qualifications include Grade 12 / Matric and 2-3 years of retail experience. Responsibilities involve assisting customers, processing payments, and maintaining stock levels. This role requires...

A hospitality management firm is seeking an experienced Hospitality Manager located in Franschhoek, South Africa. The ideal candidate will oversee various operations, such as managing hospitality budgets and events. A strong background in fine dining, excellent communication skills in English and Afrikaans, and relevant qualifications are essential. This role demands leadership and a customer...

A leading catering company in Stellenbosch is looking for a Cashier to manage transactions and enhance customer experiences. The successful candidate will have a Matric or equivalent, with 2-5 years of catering experience and solid customer service skills. Responsibilities include handling cash registers, issuing receipts, and resolving customer complaints in a fast-paced environment. Join a team...

A dynamic tech company in South Africa is seeking a Customer Experience Sales Specialist to integrate outstanding customer service with sales strategies. This remote role requires a minimum of one year of customer support and sales experience. Responsibilities include resolving inquiries, upselling products, and enhancing customer loyalty. Benefits include sales incentives, health coverage, and...

A leading retail company in Stellenbosch is looking for a dedicated individual to ensure service excellence at the point of sale. The role involves managing operational activities, training shop assistants, and resolving customer queries while maintaining high standards of service. Ideal candidates will have a Grade 12 qualification, relevant retail experience, and possess strong communication...

Overview Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. We’re playfully rebellious and always...

A local staffing agency in Stellenbosch is seeking a Service Advisor/After Sales Consultant. This role focuses on enhancing customer satisfaction by providing professional service and effective communication between various departments. The ideal candidate will have at least 2 years of experience in automotive service, strong customer service skills, and a valid driver's license. A competitive...

A leading retail company seeks a Retail Store Manager in Paarl, Western Cape. This role is crucial for managing store operations, optimizing profits, and ensuring outstanding customer service. Responsibilities include inventory management, staff training, and maintaining high standards of cleanliness and safety. Candidates should have a minimum of 5 years’ experience in retail management, strong...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

THE OPPORTUNITY THAT AWAITS YOU Are you the kind of person who thrives on building relationships, solving problems, and making clients feel like VIPs? Do you get a buzz from turning challenges into opportunities and data into insights? If so, we've got the perfect stage for you to shine This isn't just another support job – it's about being the heartbeat of client success. You'll be part of a...

A luxurious boutique in Paarl is seeking a stylish Sales Assistant to enhance the shopping experience. The role involves engaging with customers, providing fashion advice, managing transactions, and maintaining store presentation. Ideal candidates are passionate about fashion, possess strong communication skills, and have prior retail experience. The position offers a 3-month contract with a...

A luxury spa in Stellenbosch is looking for an experienced SPA RECEPTIONIST / THERAPIST. The ideal candidate will provide excellent customer service, manage bookings, and process transactions. Required qualifications include a National or International Certificate in Beauty Therapy and a minimum of 3 years experience in a professional salon environment. Candidates should be well-groomed,...

A leading retail brand in Paarl seeks an experienced Store Manager to oversee team performance and sales goals. The role includes managing daily operations, training staff, and ensuring excellent customer experiences. Ideal candidates have a minimum of five years in management, strong sales focus, and experience in premium brands. Competitive salary and benefits include medical aid, insurance,...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

No Experience? No Problem! We Train You! Are you ready to kick-start your career and make money while learning? Join our fast-growing team where your hustle and attitude matter more than your resume. We’re looking for energetic, outgoing individuals who are excited to talk to people, build relationships, and grow in a fun and supportive environment. What You’ll Do: - Talk to potential...

A recruitment agency is seeking a junior Customer Support Consultant in Paarl, South Africa. The role involves providing high-quality customer and technical support to enhance the customer experience. Key responsibilities include handling inquiries, resolving complaints, and maintaining accurate records. Ideal candidates will be customer-focused, professional, and open to learning and growth. The...

Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...

Guest Experience officer / Guest services (Western Cape) Guest Relations Officer (Fixed-Term Contract) We are seeking a professional and welcoming Guest Relations Officer to join our client's hospitality team on a fixed-term basis. The role focuses on delivering an exceptional guest experience from arrival to departure while supporting different departments as needed. Key Responsibilities -...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

Guest Relations Officer (Fixed-Term Contract) We are seeking a professional and welcoming Guest Relations Officer to join our client's hospitality team on a fixed-term basis. The role focuses on delivering an exceptional guest experience from arrival to departure while supporting different departments as needed. Key Responsibilities - Greet guests warmly and handle check-in and check-out...