customer experience jobs in Fourways

A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...

A retail company in Randburg is looking for individuals who excel in customer service and have retail experience. The role requires adherence to stock loss controls and maintaining visual merchandising standards. Candidates should have effective communication skills, a clear criminal record, and knowledge of current clothing trends. This position offers the opportunity to exceed sales targets and...

Overview Tracker requires the services of a talented and experienced Executive: Customer Experience Centre for shaping and leading Tracker’s customer experience strategy across all service delivery channels. This role is central to ensuring that every customer interaction reflects Tracker’s brand promise, drives satisfaction, and strengthens loyalty. The successful incumbent will oversee the...

A leading financial institution in Randburg is seeking a qualified individual for a role that entails telephonic communication with clients and delivering exceptional service. Ideal candidates must possess NQF level 5 qualifications, have 1 to 2 years of related experience, and be familiar with Hogan or Call Centre CRM systems. Responsibilities include resolving customer queries efficiently,...

A global retail brand in Gauteng is looking for an Assistant Store Manager to support the Store Manager in creating great customer experiences and driving business success. This role involves building a culture of development within the team and advocating for positive community impacts through the Cotton On Group Foundation. The ideal candidate will have strong leadership skills, commercial...

A leading retail company in Randburg is seeking a customer-focused pharmacy sales assistant to ensure the smooth operation of in-store retail operations. Responsibilities include greeting customers, monitoring customer activity, arranging displays, processing refunds, and suggesting suitable products based on customer needs. The role requires a hard-working attitude to enhance customer experience...

Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...

A leading African bank in Johannesburg is seeking a Design Director to drive customer experience and design thinking across projects. This role involves overseeing complex design projects, collaborating with senior leaders, and inspiring design teams to deliver innovative experiences. Ideal candidates will have a Bachelor's Degree in a relevant field, extensive experience in design, and the...

A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....

A leading financial institution in Johannesburg is looking for a design professional to engage with stakeholders, manage project delivery, and create high-quality design solutions. The role focuses on enhancing customer experience through innovative design and collaboration. Candidates should possess strong problem-solving skills and the ability to analyze user research, ensuring alignment with...

A leading retail company in Midrand is looking for a Store Manager. In this role, you will assist in all aspects of store management, maximize sales, and lead a talented team. Your responsibilities include ensuring exceptional customer service, optimizing the store's environment, and implementing company policies. Candidates need at least 3 years of retail management experience and a clear...

A leading financial institution is seeking a dynamic Product Manager to join its MVNO team. The role focuses on delivering customer-centric solutions and managing innovative product offerings within a fast-paced environment. Candidates must have a relevant bachelor's degree and 5-6 years of experience in product management, with proven skills in stakeholder engagement and data analysis. This...

A leading health and fitness company is seeking a Service Ambassador in Johannesburg. The role focuses on providing exceptional customer service and serving as the liaison between customers and internal departments. Responsibilities include greeting customers, resolving inquiries efficiently, and maintaining accurate records. Candidates should have a high school diploma and at least 2 years of...

A notable investment firm based in Johannesburg seeks a skilled professional for coaching call center consultants and managers. The role involves enhancing service delivery and customer experience through effective training and feedback. Candidates should have a background in customer service and coaching, with the aim of supporting best practices in a call center environment. Join us to improve...

A leading African bank is seeking a Designer to enhance customer experience through innovative design solutions. The role requires a professional with a NQF 6 qualification in a Design discipline, along with at least 2 years of relevant experience. Responsibilities include collaborating with product teams, conducting user research, and presenting design work to stakeholders. Ideal candidates are...

Tracker requires the services of a talented Head of Customer Experience who will be responsible for overseeing the strategy, planning, and execution of Tracker’s customer experience objectives. This role is pivotal in shaping the end-to-end journey for both existing and prospective customers.Working closely with various business leaders, the incumbent will drive improvements in service delivery...

A leading retail company in Randburg is looking for a dedicated individual to deliver exceptional service and support at the point of sale. The ideal candidate will execute operational activities efficiently, ensure cash handling safety, and promote customer loyalty programs. Basic maths and an understanding of the retail/FMCG environment are advantageous. This permanent position offers a dynamic...

A leading retail company is seeking a Sales Advisor in Roodepoort to deliver exceptional customer service and drive sales through effective selling techniques. Responsibilities include maximizing store sales, reducing loss, and ensuring customer satisfaction. Candidates should have experience in cosmetics and retail, with strong interpersonal and problem-solving skills. Join an engaging...

A leading technology firm in Randburg is looking for a Premium Support Co-ordinator to provide exceptional service and support to Tracker Platinum-Gold and VIP customers. You will manage service requests, handle escalated concerns, and ensure customer satisfaction through effective communication. Candidates should have a strong background in customer service with a minimum of 5 years experience...

A leading retail company in Johannesburg is seeking a Service Advisor to ensure service excellence at the point of sale in their store. The role involves managing stock, training staff, and resolving customer queries efficiently. Applicants should have 1 year's experience in a customer-facing role and a strong understanding of retail/FMCG principles. The position is permanent and requires Grade...