customer experience manager jobs in Fourways

A global retail brand in Gauteng is looking for an Assistant Store Manager to support the Store Manager in creating great customer experiences and driving business success. This role involves building a culture of development within the team and advocating for positive community impacts through the Cotton On Group Foundation. The ideal candidate will have strong leadership skills, commercial...

A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...

A leading financial institution in Randburg is seeking a qualified individual for a role that entails telephonic communication with clients and delivering exceptional service. Ideal candidates must possess NQF level 5 qualifications, have 1 to 2 years of related experience, and be familiar with Hogan or Call Centre CRM systems. Responsibilities include resolving customer queries efficiently,...

A leading technology firm in Randburg is looking for a Premium Support Co-ordinator to provide exceptional service and support to Tracker Platinum-Gold and VIP customers. You will manage service requests, handle escalated concerns, and ensure customer satisfaction through effective communication. Candidates should have a strong background in customer service with a minimum of 5 years experience...

A retail company in Randburg is looking for individuals who excel in customer service and have retail experience. The role requires adherence to stock loss controls and maintaining visual merchandising standards. Candidates should have effective communication skills, a clear criminal record, and knowledge of current clothing trends. This position offers the opportunity to exceed sales targets and...

A leading retail company in Randburg is seeking a customer-focused pharmacy sales assistant to ensure the smooth operation of in-store retail operations. Responsibilities include greeting customers, monitoring customer activity, arranging displays, processing refunds, and suggesting suitable products based on customer needs. The role requires a hard-working attitude to enhance customer experience...

A leading financial institution is seeking a dynamic Product Manager to join its MVNO team. The role focuses on delivering customer-centric solutions and managing innovative product offerings within a fast-paced environment. Candidates must have a relevant bachelor's degree and 5-6 years of experience in product management, with proven skills in stakeholder engagement and data analysis. This...

A leading higher education institution is seeking an IT Service Manager to oversee national service operations across all campuses. This full-time role focuses on ensuring service level agreements are met and improving customer experience. Candidates should have experience in managing IT operations in an educational environment. The position offers permanent employment with opportunities for...

A leading retail company is seeking an Assistant Store Manager for their Menlyn Mall store. The ideal candidate will support daily operations, drive sales, and create a vibrant customer experience. Responsibilities include motivating team members to achieve targets, managing stock control, and maintaining visual merchandising. Candidates should possess previous leadership experience, strong...

A dynamic recruitment agency is seeking a Brand Manager to enhance customer experience and cultivate loyalty through strategic insights and effective brand management. The ideal candidate will oversee customer journey mapping, retention strategies, and analytics application to refine customer engagement. This role requires a medical or related degree and extensive experience managing RX/OTX...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

Group Financial Manager (Construction Experience Essential) Financial Manager (developed to Financial Director) opportunity Upward Reporting Relationship Financial Manager (developed to Financial Director) reporting directly to the CEO Downward Reporting Relationship Divisional Managing Directors Main Purpose of this role Responsible for effective financial management of the business by...

A vibrant café in Lonehill seeks an outgoing Front of House Manager to create memorable experiences and ensure operational excellence. Key responsibilities include managing bookings, overseeing staff, and coordinating events. Ideal candidates will have strong communication skills and experience in hospitality. The role offers a competitive salary of R17,500 per month and requires availability to...

A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....

Tracker requires the services of a talented Head of Customer Experience who will be responsible for overseeing the strategy, planning, and execution of Tracker’s customer experience objectives. This role is pivotal in shaping the end-to-end journey for both existing and prospective customers.Working closely with various business leaders, the incumbent will drive improvements in service delivery...

A leading global retailer is seeking a Store Manager for their Midrand location. In this role, you will cultivate a team-oriented culture, focus on customer service excellence, and drive business growth. The ideal candidate will have a strong background in retail management, with a passion for developing team members and enhancing customer experiences. Join a diverse team that values inclusion...

A leading retail company in Randburg is looking for a dedicated individual to deliver exceptional service and support at the point of sale. The ideal candidate will execute operational activities efficiently, ensure cash handling safety, and promote customer loyalty programs. Basic maths and an understanding of the retail/FMCG environment are advantageous. This permanent position offers a dynamic...

A leading retail company in Johannesburg seeks a Store Manager to oversee operations and customer management. The ideal candidate will have a minimum of 2 years' experience in retail management and financial management skills. Responsibilities include managing staff, ensuring exceptional customer service, and maintaining store profitability. A Grade 12 qualification is essential, with a Business...

Overview Tracker requires the services of a talented and experienced Executive: Customer Experience Centre for shaping and leading Tracker’s customer experience strategy across all service delivery channels. This role is central to ensuring that every customer interaction reflects Tracker’s brand promise, drives satisfaction, and strengthens loyalty. The successful incumbent will oversee the...