Contact Centre Supervisor jobs in Soweto

OBJECTIVES 1. Main function of the Job - Manage a team of technicians to ensure smooth operation of the facility. - Responsible for management and distribution of maintenance tasks and managing client upgrades such as cable replacements, component and accessory swap out and customs upgrades. - Ensure that records, drawings/schematics and working methods for the facility are maintained and...

Teraco Data Environments 2026/01/14 Gauteng Job Reference Number: DCSSJB1 Department: Infrastructure Management Business Unit Industry: Information Technology Job Type: Permanent Positions Available: 1 Salary: Market Related Purpose of the role The Data Centre Site Supervisor is responsible for the effective and efficient running of the Data Centre facility in its entirety, providing...

Job Purpose: The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets. Monitor performance through bookings, phone reports, and monthly Key Performance Assessments, providing coaching and counselling as...

A leading insurance provider is seeking a Team Manager to oversee consultants within the contact centre in Johannesburg. This role focuses on ensuring performance targets are met, fostering exceptional customer service, and mentoring team members for professional growth. The ideal candidate will have a National Diploma, experience in short-term insurance, and a proven record in people management....

Direct Aspiring Financial Adviser ( Contact Centre ) page is loaded## Direct Aspiring Financial Adviser ( Contact Centre )locations: Johannesburgposted on: Posted Todayjob requisition id: JR-75593Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Minimum Requirements • Grade12 (Matric) • A clear criminal and credit...

Primary Purpose This position aims to maintain and improve customer service quality at Bidvest Bank’s Customer Call Centre. The Quality Assessor monitors customer interactions for compliance and service standards, gives feedback and coaching to agents, and analyses performance trends. They generate quality reports, advise management on system effectiveness, and recommend improvements to enhance...

Are you a young, passionate, and tech‑savvy person with excellent communication skills? Our client, a national emergency medical services company, is looking for new talent to support their contact centre team in Rivonia, Johannesburg during peak periods. This presents a great opportunity for a young individual who recently completed high school and is seeking part‑time shifts in a dynamic and...

CALLING ALL Contact Centre DIALLER ADMINISTRATORS Reference: DBN000803-AD-1 Our client is looking for a Dialler Administrator to form part of their forward-thinking and visionary IT department in Constantia Kloof, Roodepoort. You will form part of a successful team and be situated in a bright, arty and busy environment. As the IT & Dialler administrator, you will play a crucial role in...

Overview Job Overview Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, 33 Baker Street To log and process fleet maintenance (e.g. vehicles and all other asset classes) quality authorisations, by diagnosing technical reports submitted by customers, dealers and franchise centres. To engage with customers and merchants by negotiating and making sound...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

The incumbent will manage the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality standards. In addition, ensures optimal structuring of contact centre support nationally for blood collections and...

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Minimum Requirements - Grade12 (Matric) - A clear criminal and credit check - Proven computer literacy and digital dexterity - Excellent communication skills (written and verbal) Skills Building Trust, Consultative Selling, Customer Feedback Management,...

A leading financial services provider in Johannesburg seeks candidates with Grade 12 education for roles emphasizing building trust and customer service. Successful applicants must demonstrate strong communication skills, digital literacy, and a clear background check. The closing date for applications is 02 March 2026. This opportunity aligns with the Employment Equity Plan, targeting diversity...

Overview Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Minimum Requirements - Grade12 (Matric) - A clear criminal and credit check - Proven computer literacy and digital dexterity - Excellent communication skills (written and verbal) Skills - Building Trust - Consultative Selling - Customer Feedback...

A leading financial services firm in Johannesburg is looking for an Aspiring Financial Adviser to join their team. This role requires a Grade 12 (Matric) education and excellent communication skills, with a strong focus on building customer relationships and direct selling. Candidates must be computer literate and successfully pass a criminal and credit check. The position offers the opportunity...

We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours. Key Responsibilities - Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards. - Oversee team...

A financial services company in Johannesburg is seeking candidates who meet minimum requirements such as Grade 12 and excellent communication skills. The role requires a strong focus on sales and customer service competencies. Candidates should demonstrate skills in consultative selling and building customer relationships. The closing date for applications is 02 March 2026, 23:59. This...

Stay vigilant. Santam has been made aware of a malicious e-mail instructing policyholders to claim a refund within 24-72 hours. This is a scam, Santam will only communicate through their broker or official channels. Learn more. Find your perfect role at Santam Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and...

An established industry player in the insurance sector is seeking a Sales Advisor to join their dynamic team in Johannesburg. In this role, you will leverage your sales expertise to provide tailored insurance solutions to clients, ensuring their needs are met while achieving sales targets. The company prides itself on delivering exceptional customer service and maintaining high-quality standards....

Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background in reservations, sales, or the travel industry, we’d love to hear from you! Requirements: - Matric (Grade 12) - Diploma in Travel & Tourism - Minimum 2 years of contact center...