Contact Center Supervisor jobs in Soweto

Huawei South Africa is looking for a South African Data Center Solutions Engineer (Power/Critical Infrastructure) to support the design and delivery of data center power and cooling solutions within South Africa and selected regional projects. This is a hands-on, mid-level technical role , ideal for candidates with 3–5 years experience who are actively involved in solution design, project...

Job Purpose: The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets. Monitor performance through bookings, phone reports, and monthly Key Performance Assessments, providing coaching and counselling as...

Currently we are searching for a Call center supervisor for Johannesburg, South Africa.Responsibilities of this Post:Hire, train, coach and lead call centre team as they provide services to our customers.Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be made.Lead the call centre team to provide...

OBJECTIVES 1. Main function of the Job - Manage a team of technicians to ensure smooth operation of the facility. - Responsible for management and distribution of maintenance tasks and managing client upgrades such as cable replacements, component and accessory swap out and customs upgrades. - Ensure that records, drawings/schematics and working methods for the facility are maintained and...

Teraco Data Environments 2026/01/14 Gauteng Job Reference Number: DCSSJB1 Department: Infrastructure Management Business Unit Industry: Information Technology Job Type: Permanent Positions Available: 1 Salary: Market Related Purpose of the role The Data Centre Site Supervisor is responsible for the effective and efficient running of the Data Centre facility in its entirety, providing...

A leading manufacturing company is looking for an experienced Maintenance Mechanical Supervisor with strong experience in maintenance planning, mechanical systems, and hydraulic operations to join their team in Vereeniging. The successful candidate will oversee maintenance activities, develop and implement maintenance strategies, and ensure optimal equipment reliability, performance, and...

Applications are invited from qualified security officers and K9 handlers to be considered for deployment opportunities as and when required. Positions Required - Security Officers – Grades C / D / E Requirements: - Valid PSIRA Registration (Grade C, D or E) - Certified copy of Security Qualification - Updated Curriculum Vitae (CV) - Certified copy of South African ID - Contactable...

Advert reference: uj_ Advert status: Online Apply by: 30 January 2026 Position Summary Industry: Education & Training Job category: Education and Training Campus: Auckland Park Kingsway Campus Contract: Permanent Remuneration: Market Related EE position: EE Level: Skilled Introduction The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Application WhatsApp contact (+27 640168612)About the opportunityContact center workers shall answer enquiries and provide or organize help for those who contact them. They will also deal with customer complaints, and provide excellent customer service.basic roles- resolve customer enquiries and complaints- provide information, advice or appointments to people who contact an organisation- forward...

Job description Requirements § Matric is compulsory § Strong communication skills § Presentable § Clear criminal record Duties and Responsibilities - Answering phones from customers professionally and responding to customer inquiries and complaints - Researching required information using available resources - Handling and resolving customer complaints regarding product sales to customer...

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title Sales Enablement & Training Specialist (SDR – BPO/Call Center) Location Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking a Lead Sales Enablement & Training Specialist to own the onboarding, training, and ongoing development of Sales Development...

Company Description Galaxy Global Group Role Description This is a part-time on-site role for an Afrikaans & English speaking Call Center Representative located in Randburg. The Call Center Representative will be responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The representative will also assist with various customer support...

Call Center Sales Agents Required Requirements: - Matric - Well Spoken. - Must have a basic understanding of a computer. - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for processing all correct information onto final sales. - Adhering to sales team standards checklist skills. - Possess exemplary customer service skills. - Self-motivated and...

Looking for a lucrative career where you can work on your relationship-building and problem-solving skills while supporting small businesses? Join our team at VA Lauch and make a difference in the world of Remodelers & HVAC! NOTE: This is a virtual assistant position for Remodeler and HVAC home service based businesses. As a virtual assistant, you'll have the opportunity to help Remodeler and...

Huawei South Africa is seeking a South African Data Center Business Development Manager (Power & Critical Infrastructure) to drive growth in the colocation (COLO) data center market across South Africa and selected regional markets (Nigeria/Kenya). This role combines business development, strategic account management, and technical understanding of data center power solutions. You will be...

Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background in reservations, sales, or the travel industry, we’d love to hear from you! Requirements: - Matric (Grade 12) - Diploma in Travel & Tourism - Minimum 2 years of contact center...

Advert reference: uj_ Advert status: Online Apply by: 23 January 2026 Position Summary Industry: Education & Training Job category: Education and Training Campus: Auckland Park Kingsway Campus Contract: Permanent Remuneration: Market Related EE position: EE Level: Skilled Introduction The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ...

We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours. Key Responsibilities - Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards. - Oversee team...

Job Purpose This role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand. Core Job - Book all aspects of the guest journey including but not limited to Journeys (cruise itineraries), Destinations (shore) experiences,...