Contact Center Agent jobs in Soweto

A leading technology solutions provider in Johannesburg seeks a Cloud Practitioner with PMP certification to implement and maintain Salesforce Communications Cloud and Service Cloud solutions. Candidates should have at least 2 years of implementation experience and 3 years of maintenance experience. Strong project management, leadership, and communication skills are essential for this role,...

A leading global contact center provider is seeking a Senior Operations Manager to oversee operations across Jamaica, the US, and South Africa. The ideal candidate will lead diverse teams, optimize service delivery, and drive continuous improvement initiatives. With at least 5 years of senior-level experience and a Bachelor's degree in a relevant field, the candidate will handle performance...

A leading financial institution seeks a Contact Center Advisor in Johannesburg. Responsibilities include delivering exceptional customer service, resolving queries promptly, and maintaining expert knowledge of products. The role requires a minimum of a matric qualification and 2+ years of call center experience. The position allows for growth, emphasizing customer satisfaction and continuous...

A leading financial institution is seeking a Contact Center Advisor in Johannesburg. The ideal candidate will deliver high-quality customer service through multiple channels and manage queries efficiently. With at least 2 years of experience in a Call Center and a matric qualification, you will ensure exceptional service and compliance with governance standards. This role is vital in enhancing...

A prominent banking institution in Johannesburg is seeking a Contact Center Advisor to provide high-quality customer service via various channels. The ideal candidate will have over two years of call center experience and a Matric qualification (Diploma preferred). This role involves efficiently resolving customer queries, managing costs, and maintaining product knowledge. The position supports...

Overview Responsible for delivering high-quality customer service through telephone and digital channels, ensuring that customer queries are addressed promptly and resolved efficiently. Acts as a key point of contact to enhance customer satisfaction and support continuous service improvement. Responsibilities - Drive significant growth and profitability in the context of cost management. -...

A leading financial services company is seeking a Contact Center Advisor in Johannesburg to provide exceptional customer service through telephone and digital channels. The role requires at least 2 years of call center experience and a Matric qualification. You'll be responsible for managing customer queries efficiently and ensuring high satisfaction levels through innovative solutions....

A leading financial institution is seeking a Contact Center Advisor in Johannesburg. This role requires delivering high-quality customer service through various channels while managing customer queries and ensuring client satisfaction. Candidates should possess at least 2 years of call center experience and a Matric qualification. The position offers full-time hours and emphasizes professional...

A leading customer service provider in Johannesburg is seeking a skilled Contact Center Advisor to provide high-quality service across telephone and digital channels. The successful candidate will have at least 2 years of call center experience and a Matric qualification. Responsibilities include resolving customer queries, maintaining product knowledge, and ensuring professional communication....

Huawei South Africa is looking for a South African Data Center Solutions Engineer (Power/Critical Infrastructure) to support the design and delivery of data center power and cooling solutions within South Africa and selected regional projects. This is a hands-on, mid-level technical role , ideal for candidates with 3–5 years experience who are actively involved in solution design, project...

About ReflexEstablished in 2000 in South Africa, Reflex has evolved from modest origins to become a distinguished provider of Information and Communication Technology (ICT) solutions. We specialise in delivering innovative ICT solutions across various industries, earning a sterling reputation for our excellence in the retail sector and beyond. With a robust network of partnerships, we pride...

Overview Are you a people-first leader with a passion for customer service, team development, and operational excellence? Join our team and lead a high-performing contact centre unit where service, quality, and values come together. Education - Matric (NQF 4) – Essential - National Certificate in Customer Service Management – Recommended Experience - Minimum 5 years’ experience as a Team...

A dynamic customer service firm in Johannesburg is looking for a Call Centre Manager to oversee daily operations and drive performance. The ideal candidate will have strong leadership qualities, exceptional communication skills, and a proven track record in call centre management. Responsibilities include managing the team, ensuring quality service delivery, overseeing operations, and reporting...

A leading recruitment firm is seeking an experienced Avaya Engineer (L3) in Johannesburg, South Africa. The role involves providing IT technical support to ensure teams have access to their devices and data globally. Candidates should have 6-8 years of experience, with a focus on Avaya Telephony administration, and possess strong communication skills. A self-disciplined approach and the ability...

A leading food service company in Johannesburg is seeking a Contact Management Agent to join their Call Centre team. You will be the first point of contact for service and technical-related calls, ensuring prompt logging and effective feedback to customers. The role requires at least 3 years of call centre experience and strong communication skills in English. Join us for a chance to provide...

Huawei South Africa is seeking a South African Data Center Business Development Manager (Power & Critical Infrastructure) to drive growth in the colocation (COLO) data center market across South Africa and selected regional markets (Nigeria/Kenya). This role combines business development, strategic account management, and technical understanding of data center power solutions. You will be...

Contact Center Advisor page is loaded## Contact Center Advisorlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 5, 2026 (7 days left to apply)job requisition id: R45464# Job DescriptionResponsible for delivering high-quality customer service through telephone and digital channels, ensuring that customer queries are addressed promptly and...

Contax360 BPO Solutions is a global leader in contact center services, offering exceptional customer care across diverse markets. We are expanding rapidly and seek an experienced Senior Operations Manager to oversee and optimize operations across our locations in Jamaica, the United States, and South Africa. Now hiring for: Senior Operations Manager Role Overview As Senior Operations Manager,...

A financial services company in Johannesburg seeks a passionate Team Leader to manage a high-performing contact centre. The role requires a minimum of 5 years’ experience in customer service and management, ensuring operational excellence. You will drive performance, improve customer experience, and lead a team to achieve goals. The ideal candidate will be skilled in coaching and team management....

Application Period: Until 31 August 2025 We’re looking for a service-driven and detail-oriented Contact Management Agent to join our Call Centre team. In this role, you’ll be the first point of contact for all service and technical-related calls, ensuring prompt logging, follow-up, and feedback to internal teams and customers. If you’re a strong communicator with call centre experience, this...