Job Description Premier FMCG leads the Fast-Moving Consumer Goods (FMCG) industry with unwavering dedication to excellence and innovation. We are shaping the future of consumer goods and seek a remarkable Call Centre: Agent to join our devoted team. Main Purpose The Call Centre Agent will plays a vital role in receiving inbound calls and respond to customer complaints. To contact current and...
• Contact prospective customers by both telephone and email. • Market Research to develop warm leads. • Identify prospects that fit the target demographic. • Use product knowledge to showcase the solutions that our company can offer to prospects. • Up sell additional products as need arises. • Use approved software to track progress with new prospects. • Report weekly sales goals and objectives...
Call Center Sales Agents Required Requirements: - Matric - Well Spoken. - Must have a basic understanding of a computer. - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for processing all correct information onto final sales. - Adhering to sales team standards checklist skills. - Possess exemplary customer service skills. - Self-motivated and...
We are seeking a courteous and professional Debt Collections Call Center Agent to join our team. Working collaboratively with other team members, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include handling customer inquiries, addressing complaints, and resolving issues related to our debt collection processes. You will be responsible...
Our client leads the charge by offering dynamic financial wellness programs that drive real results. Their specialized financial literacy training equips any team with practical skills to master money management. Join them in fostering a proactive, educated, and financially confident workforce that thrives both personally and professionally. Package: R8000 to R10 000 per month, depending on...
Inbound Lead Response Agent is responsible for contacting potential customers who have expressed interest in products or services through inbound channels (website inquiries, online forms, campaigns, advertisements, etc.). This role involves reaching out to these leads, understanding their requirements, providing accurate information, and converting inquiries into sales or qualified opportunities...
US based client is looking for dynamic outbound agents on a night shift in Sunninghill. Successful candidates will receive full product and systems training. Responsibilities and expectations (not limited to): - Read from a scripted pitch - Transfer warm leads to USA agents - Meet and exceed hourly/daily/weekly transfer target. - Meet exceed Quality Assurance standards. Desired Requirements,...
About Job: Advantage Zensar We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile, and competitive. Our success in South Africa for 24 years comes from our people-first focus that emphasizes empowerment from the ground up. Zensar is recognized as proudly South...
We are looking for an experienced Call Center Manager to run our customer service and sales campaign within our BPO. Responsibilities- Responsible for our new call centre in Randburg Johannesburg, South Africa- Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations- Work closely together with the sales organisation to attract...
Job Description: Outbound Call Representative Position: Outbound Call Representative / Appointment Setter Location: Remote Job Type: Full-time Pay: $6.00 Responsibilities: - Make outbound calls to prospective clients based on provided lead lists. - The goal is to set an appointment with a licensed insurance agent - Present and explain insurance products and services to potential...
Lead Call Center & Screening Specialist:Overview:We are seeking an experienced and motivated Lead Call Center & Screening Specialist tooversee the daily operations of our growing call center and intake/screening team. In thisleadership role, you will ensure staff are managing time effectively, delivering high-quality clientinteractions, and meeting organizational standards. You will coach and...
Company Description Galaxy Global Group Role Description This is a part-time on-site role for an Afrikaans & English speaking Call Center Representative located in Randburg. The Call Center Representative will be responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The representative will also assist with various customer support...
Responsibilities: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and handle medical billing tasks accurately and...
Looking for a lucrative career where you can work on your relationship-building and problem-solving skills while supporting small businesses? Join our team at VA Lauch and make a difference in the world of Remodelers & HVAC! NOTE: This is a virtual assistant position for Remodeler and HVAC home service based businesses. As a virtual assistant, you'll have the opportunity to help Remodeler and...
Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and systems Expected to manage and coach the...
We are looking for a talented Training Instructor! Work site: Johannesburg, South Africa- Open availability Job role:Teach new staff and operational staff the knowledge and skills necessary for the correct execution of their jobs, through teaching methodologies that guarantee an effective and efficient process. Specific functions:1. Provide training or knowledge updating courses, according to...
We are seeking for friendly, skilled client services representatives to make our clients feel valued and supported. In this role, your duties will include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback. Opportunities Open to Matriculants and School...
We are hiring customer service representatives to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated.Responsibilities:- Maintaining a positive, empathetic, and professional attitude toward...
We are a dynamic sales company with a new branch in Johannesburg seeking both Telesales agents and out door agents to best represent our clients generating sales in the most professional way. Our client is a well known insurance company with a good reputation as well as a Dubai based fragrance company. ROLE AND RESPONSIBILITIES You just will require you to serve the first month as a face to...
Our client is looking for English Customer Service Agents that is excited about entering the international market. Package: - R 7166 per month + R1000 Night Shift Allowance + R1000 Advisor Allowance - Medical Aid for the main member - Funeral Cover - Full training - Night shift allowance - Customized incentive program - Subsidized door-to-door transport service from work (after your...