Contact Center Supervisor jobs in Midrand

Job brief Destiny Finance Ltd t/a Diaspora Insurance is a consultancy firm based in Birmingham, United Kingdom, that specialises in the designing, marketing and distribution of insurance products & risk management solutions targeted at foreign nationals living and working in developed markets like the UK, EU, North America, Canada, Australia & New Zealand. You will be joining a dynamic and...

ABOUT THE ROLE The Multi-Skilled Agent is the first point of contact between Leroy Merlin South Africa and its customers across multiple service channels. The role is responsible for delivering effortless, high-quality service by handling queries efficiently and with empathy. Agents ensure accurate ticket management in Zendesk and adapt quickly to evolving customer service technologies and...

Nova Pioneer Midrand is looking for a superstar Aftercare Supervisor to join its Aftercare programme. This is an exciting opportunity for a dynamic individual to be a part of an innovative network of schools that is developing generations of innovators and leaders who will shape the African Century. About Nova Pioneer Imagine a world in which every young person across Africa attends a school...

Company Description Geotab Africa is a recognised leader in fleet management and vehicle telematics, operating across 21 African countries and as part of Geotab's global network, which has over 5 million subscriptions worldwide. The company offers advanced, scalable hardware and software solutions designed for fleets of all sizes, helping businesses monitor driver behaviour, enhance...

Our client, a fast-growing FMCG company, is looking for an Administrative Supervisor (Sales & Order Processing) to join their team based in Midrand. This individual will be responsible for supervising and driving the full administrative function for their sales & order processing team, including but not limited to: - Oversee the team's workflow - Liaise with key clients regarding orders -...

Surveillance General Manager- General Description:The general manager will be responsible for the management of the Surveillance division within the Fidelity group (reporting to the FADT structure). The division is responsible for set products build around the South African Market’s surveillance requirements. The incumbent will be responsible for the Operational, Financial and growth...

Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior. Applications welcome and NO EXPERIENCE IS REQUIRED FROM...

Company Description Galaxy Global Group Role Description This is a part-time on-site role for an Afrikaans & English speaking Call Center Representative located in Randburg. The Call Center Representative will be responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The representative will also assist with various customer support...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Requirements: - Grade 12 - 1+ years call centre experience - Extremely well spoken in English (Essential) - Customer orientated - Telephone Etiquette Responsibilities: - Standard call centre duties, customer service and sales Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.

Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and systems Expected to manage and coach the...

Purpose:The Logistics Clerk is responsible for shelving orders, loading vehicles and containers, ensure cancellations are done daily, report and follow up on orders not received from the warehouse, housekeeping, general operational tasks as required. Responsibilities: - Loading delivery vehicles and containers. - Make sure the cancellations are done daily. - Assist in bringing out the branch...

Our client is looking for an experienced Workshop Supervisor / Mechanic to join a busy automotive service center in Randburg. The ideal candidate will have strong technical knowledge of petrol and diesel vehicles, combined with proven leadership skills to manage a team of mechanics and workshop staff. This role offers the opportunity to oversee daily workshop operations, ensure high-quality...

From Australia to the World: Typo's Next Chapter Needs You Typo is on a mission to become the global leader in stationery, travel, and gifting. As we gear up for an ambitious brand refresh, we're looking for a Floor Supervisor who can turn big ideas into even bigger realities. We design products that bring personality to your everyday, turning the expected into the unexpected, the ordinary into...

Are you ready to accelerate your potential and lead impact at scale? At Beckman Coulter Diagnostics , one of Danaher's operating companies, our purpose is clear: we save lives through innovation, science, and operational excellence . This opportunity exists because our current Technical & Applications Support Manager has been promoted into an exciting, expanded leadership role , reflecting the...

Job Duties/Responsibilities will include:Leading Company's Receiving, Warehousing and Distribution Operation fulfilling a set of KPIs Implementing Company's Inventory Management Controls and Physical distribution Processes. Determining, implement and monitor the most cost-effective transportation solution to deliver Company's Customers’ orders. Supporting Cross Functional Teams in managing...

Purpose of the Job:The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. Job Objectives:All aspects of overseeing Call Centre Agents:Management of service levels within the...

Our client is looking for an experienced Workshop Supervisor / Mechanic to join a busy automotive service center in Randburg. The ideal candidate will have strong technical knowledge of petrol and diesel vehicles, combined with proven leadership skills to manage a team of mechanics and workshop staff. This role offers the opportunity to oversee daily workshop operations, ensure high-quality...

Nova Pioneer is looking for a superstar Aftercare Assistants to join its Aftercare programme. This is an exciting opportunity for a dynamic individual to be a part of an innovative network of schools that is developing generations of innovators and leaders who will shape the African Century. About the Role We are looking for an Aftercare Assistant for grades 000 to grade 4. Aftercare Assistants...