Contact Center Operations Manager jobs in Eastern Cape

About the Role We are seeking a highly experienced and strategic Cash Processing Centre Manager to lead our cash operations at the Port Elizabeth Branchn. This is a critical leadership role responsible for ensuring the overall operational efficiency, financial performance, and regulatory compliance of all cash-related operations, including Cash Centres, ATM services, and branch cash...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Primary Purpose This position aims to maintain and improve customer service quality at Bidvest Bank's Customer Call Centre. The Quality Assessor monitors customer interactions for compliance and service standards, gives feedback and coaching to agents, and analyses performance trends. They generate quality reports, advise management on system effectiveness, and recommend improvements to enhance...

Key purpose: As a Data Center Engineer, you'll be responsible for managing and maintaining our data center. You will also help with the day-to-day operations of our data center by providing support to all areas of IT including VMware vSphere Virtualization, NSX, ESXi Hypervisor and Platform (vCPE), Storage Management, Red Hat Enterprise Linux Server Administration and Amazon Web Services...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATA The Technical Operations Manager is an entry level...

International leader in water and wastewater treatment seeks to employ an Engineer as Operations Manager to manage and execute business, staff and service activities in the Eastern Cape. Based in HUMANSDORP For the position you would be required to have: - B. Sc/ B. Eng/ B. Tech in Chemical, Mechanical or Industrial Engineering MUST HAVE - Experience in water and water treatment ESSENTIAL - A...

Job Purpose: - The Senior Programs and Operations Manager is responsible for providing strategic leadership and operational oversight to ensure the successful planning, execution, and delivery of clinical trial programs. This role bridges program management and operational excellence by driving cross-functional alignment, optimizing resources, and ensuring compliance with regulatory and quality...

Overview Description Hire Resolve is looking for a dynamic and experienced Branch/Operations Manager to join our client’s team in Port Elizabeth. As the Branch/Operations Manager, you will be responsible for overseeing and managing all aspects of the branch’s supply chain operations. Responsibilities Manage and oversee the branch’s supply chain operations, including procurement, inventory...

The Senior Programs and Operations Manager is responsible for providing strategic leadership and operational oversight to ensure the successful planning, execution, and delivery of clinical trial programs. This role bridges program management and operational excellence by driving cross-functional alignment, optimizing resources, and ensuring compliance with regulatory and quality standards. The...

Eastern Cape, East London- Annually Cost To Company (Market related) A well-established logistics business is seeking to appoint a Operations Manager. EDUCATION & EXPERIENCE: - Matric/Grade 12. - 3+ years working experience in the same or similar position. - Ability to effectively communicate at all levels (both internal and external customers) - Proven record of planning and executing...

Requirements - Tertiary (Degree/Diploma) qualification in Security Risk Management - Recommended additional qualification in business and finance management - 5 years’ experience in Security, of which a minimum of 3 years should have been in depth focus and knowledge on security operational planning, organizing and controlling. - 2 years supervisory/leadership experience - Security assessment...

Our client, operating in the Manufacturing Industry is looking to employ a Utility '2' Operator to their team in Port Elizabeth. Note: Candidates applying must be a qualified artisan - N4 or equivalent trade / artisan qualification. Requirements: - Grade 12. - N4 or equivalent trade / artisan qualification. - 5 years’ experience in an automated factory environment. - A thorough knowledge of...

ENCONA is expanding, and we are seeking an Operations and EOS Administrator. This individual will be responsible for facilitating the pre- and post-training administration, and special projects. Administering the building of weekly online training events, support and a point of contact to our Global Network Partners and attendees. Additionally, the individual in this position will oversee the...

Description Betriebsleiter / Niederlassungsleiter / Logistikleiter / Produktionsleiter / Fertigungsleiter / Qualitätsleiter / Head of Operations oder vergleichbar als Operations Manager für unsere Delivery Station in Bayreuth gesucht Falls Du für die Stelle umziehst und Deine Heimatadresse mindestens 80 km vom Standort entfernt liegt, unterstützen wir Dich mit einem Umzugspaket. Der operative...

Overview: Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, JOS' play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Junior Operations Supervisor role is a core part of the Site leadership team with responsibility to ensure high operational standards at our MFCs...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATA Job Summary The Manager, Business Operations is...

Join IZI South Africa as a Cash Processing Supervisor in Port Elizabeth. Are you great with cash, super organized, and love making sure things run smoothly? IZI South Africa, a leading provider of integrated cash management solutions, is looking for a reliable Supervisor to join our team in Port Elizabeth. If you're an SA citizen with a knack for numbers and a commitment to safety, we want to...

Overview Hire Resolve’s client is seeking an experienced Branch/Operations Manager to oversee the day-to-day operations of their logistics branch in the Eastern Cape region. The ideal candidate will have strong leadership skills and a background in logistics and supply chain management. The Branch/Operations Manager will be responsible for managing the branch’s operations, ensuring efficiency...

Job Description Job Vacancy: IZI South Africa is seeking a Cash Centre Teller (CPC Teller) for its Port Elizabeth Branch. Main Purpose of the Role To accurately count, balance, pack, and reconcile customers cash transactions in accordance with company policies. Key Performance Areas Performance Standards - Cash Operations - Accurately count and verify cash holdings. - Complete...

Job Vacancy: IZI South Africa is seeking a Cash Centre Teller (CPC Teller) for its Eat London Branch. Main Purpose of the Role To accurately count, balance, pack, and reconcile customers cash transactions in accordance with company policies. Key Performance Areas Performance Standards - Cash Operations - Accurately count and verify cash holdings. - Complete reconciliation documentation...