collections team manager jobs in Ethekwini

Are you ready to lead a high-performing team and make an impact in a dynamic collection's environment? At Nimble Credit Solutions, we believe in empowering our leaders to drive performance, inspire teams, and create an environment where people thrive. Our values - Positive Impact, Get it Done, Find Better Ways, and Do the Right Thing - guide every decision we make. We're looking for a...

This role is about guiding people, keeping operations running smoothly, and helping the team achieve strong recovery results. You’ll focus on supporting your team, solving problems, and making sure our collections work is effective and fair, while contributing to the overall success of the business What You’ll Do: Lead the team: Oversee the daily operations of the collections call centre,...

Purpose of the Job - Good negotiation skills (for payment arrangements) - Excellent interpersonal & communication skills - Passionate Driven and compassionate - Hard Working, Enthusiastic, Self-Motivated, and Tenacious - Good listener - Empathetic with friendly & professional telephone etiquette - A positive, professional, and flexible attitude to work - Results and target driven with a desire...

Purpose of the Job - Good negotiation skills (for payment arrangements) - Excellent interpersonal & communication skills - Passionate Driven and compassionate - Hard Working, Enthusiastic, Self-Motivated, and Tenacious - Good listener - Empathetic with friendly & professional telephone etiquette - A positive, professional, and flexible attitude to work - Results and target driven with a desire...

Do you enjoy working in an environment that is driven by targets and has a strong focus on customer experience? Mrp money is looking for a self -motivated, passionate Collections Team Leader to join their fast-paced team. The Team Leader will be responsible for leading a team of associates to minimise bad debt write off. The key focus of this role will include motivating associates to achieve...

A reputable financial services company is seeking an Inbound Collections Clerk in Durban. This role involves managing incoming calls related to overdue accounts, requiring strong adherence to U.S. compliance standards. Candidates should possess excellent communication skills, 1+ years of experience in a U.S. collections environment, and a customer-first mindset. This position demands a proactive...

A customer service outsourcing firm is looking for a Collections Agent in Durban. You'll be responsible for managing client calls, addressing complaints, and negotiating debt recovery solutions. The ideal candidate will have a strong telephone manner, excellent customer service skills, and at least one year of experience in collections or the energy sector. This role is focused on building...

A reputable financial services provider in Durban is seeking an Operations Manager to lead teams and ensure performance meets key objectives. The ideal candidate will have a minimum of 3 years in operations management within a BPO environment, with essential experience in financial services. Responsibilities include performance management, team development, and client relationship support. Strong...

Sales Team Lead The Sales Team Lead is responsible for finding new opportunities in the marketplace to deliver customer service excellence and increase Makro market share and profits through staff engagement. Duties & Responsibilities - Achieve set recruitment targets per store. - Actively recruit new customers as per annual targets. - Ensure customers are recruited based on the Business...

A healthcare diagnostic company is seeking a Registered Nurse / Enrolled Nurse / Phlebotomist based in Durban, KwaZulu-Natal. The role involves the correct collection and handling of samples for testing, assisting with medical procedures, and performing point of care testing. Candidates must be fluent in Afrikaans and hold relevant qualifications, including registration with HPCSA/SANC. A valid...

A leading educational institution in Durban is seeking a Finance Clerk to manage accounts receivable, including debt collection and invoicing. Candidates should have a Post-Matric qualification in Finance and 3-4 years of experience. Key responsibilities include communication with clients, financial reporting, and ensuring accuracy in records. This permanent position offers the opportunity to...

We are a people orientated business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all our people within the business. Our highly engaged environment displays our passion to create a great...

Job Description Are you passionate about customer service and compliance? We’re looking for a skilled Inbound Collections Clerk to manage incoming calls related to past-due mortgage or maintenance accounts for our U.S.-based clients. This role requires a strong understanding of the Fair Debt Collection Practices Act (FDCPA), excellent communication skills, and a customer-first mindset. If you...

Local Debt Collections Agent Purpose of the Job - Ensure the effective collection of outstanding debt on behalf of our client, in strict compliance with Blake and Associates’ policies, procedures, and regulatory requirements. - Follow prescribed scripts and maintain daily contact volumes to reduce arrears and meet performance targets set by management or the client. - Demonstrate urgency and...

Team Leader (collections call centre) Mr Price Money Job Description and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team. Responsibilities - Lead and...

Sales Team Lead The Sales Team Lead is responsible for finding new opportunities in the marketplace to deliver customer service excellence and increase Makro's market share and profits through staff engagement. Duties & Responsibilities Functions / Responsibilities: - Achieve set recruitment targets per store. - Actively recruit new customers as per annual targets. - Ensure customers are...

A leading retail company is seeking a Team Leader for its collections call centre, based in Durban. The successful candidate will manage a team of collections agents to ensure they achieve key performance targets while delivering outstanding customer experiences. Responsibilities include fostering a positive team culture, compliance with regulations, and reporting on performance metrics. Ideal...

A leading retail company in Durban is seeking a dedicated Collections Team Leader to lead a team of agents towards achieving performance targets. This role includes coaching, performance management, and ensuring regulatory compliance while delivering exceptional customer experiences. The ideal candidate will have 3-4 years of debt collections experience in a call centre and leadership skills to...

PURPOSE: Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team. KEY RESPONSIBILITIES: - Lead and Motivate: Manage and inspire a team of call centre agents to...

Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Qualifications - Minimum Grade 12 qualification 6-12 months in Debt Collection, ideally within a Call Centre environment. - Familiarity with the life cycle of an account, the collection process, and the systems that support these...