Client Support Manager jobs in Somerset

Key Duties and Responsibilities: - Deliver on Service standards as per established Service Model for the function - Ensure adherence to processes and address/raise issues that need attention - Work proactively with other business functions and stakeholders - Ensure fees in relation to the functions responsibilities are posted for services rendered in a timely manner and in line with processes -...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Commercial Refrigeration Solutions / Client Service BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate REQUIREMENTS: - Minimum qualification Grade 12 - Relevant tertiary qualification will be advantage - Refrigeration knowledge will be an advantage - Minimum of 5 Years experience...

Key Responsibilities: - Deliver excellent customer care / client service - Schedule and book clients - Coordinate and manage technicians & staff - Prepare and manage job cards - Obtain pricing from suppliers - Handle invoicing on Pastel - Prepare quotations - Manage targets & profits for department Additional Requirements: - Must be willing to be on standby over weekends with the company...

Duties: Build, implement, and sustain revenue management strategies to maximise occupancy across all periods, with particular focus on shoulder and low-demand dates, conversion optimisation and length-of-stay management Lead pricing, inventory, and distribution strategy across all channels Use ADR as a supporting lever in service of occupancy and total revenue Unlock demand through intelligent...

The assistant manager should be able to handle in camp issues and use initiative and work alone and well under pressure. It is very important to acknowledge that we are a very small team and working in close quarters with each other, a friendly demeanor and attitude is what we need. Candidate requirements: - Previous work experience in a similar role - Experienced using MS Office (excel...

Hospitality and Outdoor – New Vacancy - Assistant Lodge Manager Luxury Lodge – Hluhluwe, KZN A luxury lodge in Hluhluwe is seeking an experienced, hands-on Assistant Lodge Manager to join a small, close-knit team. This is a live-in role suited to a proactive all-rounder who is comfortable taking initiative, working independently, and supporting all areas of lodge operations. Please note:...

This is a live-in role with benefits, ideally suited to someone who can take initiative and work independently, while providing strong support and relief to the Assistant Manager. Core Criteria: - Previous work experience in a similar role - Experienced using MS Office (excel knowledge is a must) - Must have a valid drivers license - Valid first aid certification is preferred - Must be well...

Requirements: - Relevant tertiary qualification will be advantage. - Refrigeration / Technical knowledge will be an advantage - Minimum of 3 Years experience in a supervisory/management role within a customer service role - Computer literate (Excel ESSENTIAL) , Microsoft Word, Outlook, PowerPoint - Experience in Sage Evolution will be an advantage. - Fully bilingual with English as first...

The main purpose of this role is to lead our technical support team and ensure our help desk offers efficient and effective technical support to our customers. This role is critical to delivering exceptional support to our clients and internal teams by overseeing all help desk activities, managing staff performance, improving processes, and ensuring accountability for service levels to our...

Purpose of the Role The purpose of this position is to guide the hotelâs sales and marketing direction, elevating revenue performance and market positioning. The role oversees all sales channels, supports brand visibility, and ensures the property remains a preferred destination within the Cape Winelands. Close collaboration with internal departments and Marriott-linked sales networks is...

Key Responsibilities Operational Finance Partnering - Act as the finance partner to operations and packhouse management, supporting performance and decision-making. - Travel to the packhouse weekly to engage with operational teams, validate information, and support operational reporting. - Develop and maintain operational dashboards and management reporting (throughput, yields, labour/packing...

Key Performance Areas: Strategic Leadership - Develop and implement national and international sales strategies to drive business growth. - Align area marketing initiatives with national and international objectives to enhance customer engagement. Sales & Performance Management - Oversee pricing, promotions, and profitability to optimize sales operations. - Monitor sales performance, analyse...

Overall role To ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions...

Requirements: - Relevant tertiary qualification in Cost and Management - Proven experience in cost and management accounting with a focus on stock control / warehouse - Advanced Excel skills (pivot tables, lookups, formulas, analysis tools). - Experience with Pastel Evolution will be highly advantageous. - Strong analytical skills and attention to detail. - Must currently reside in the Western...

Purpose of the Role: Assist the Store Manager in ensuring the smooth and efficient running of the store in order to achieve sales, service, and cost targets while delivering an exceptional customer experience within a high end retail environment Key Responsibilities Include but Are Not Limited To - Assist in the day to day operation of the store to ensure effective trading and excellent customer...

Purpose of the Role To lead and manage the kitchen operation while overseeing front-of-house flow in an open-kitchen setting, ensuring strict adherence to recipes, preparation methods, and service standards. The role requires a steady leader who protects quality daily, trains teams to work to system, and ensures the guest experience consistently reflects the restaurantâs values. Key...

Requirements: - AGA (SA) qualified or currently working towards AGA (SA) certification. - Completed SAICA or SAIPA articles with solid auditing experience. - Strong technical knowledge of IFRS, IFRS for SMEs, and auditing standards. - Excellent problem-solving skills and attention to detail. - Ability to manage multiple engagements and work efficiently under deadlines. - A team player with...

The role will include preparation and review of accounts for Trusts, as well as individuals and businesses whose pensions the company administers, along with developing processes and procedures, implementing improvements, tax compliance and meeting accounting deadlines for individual and corporate pension schemes. Key Duties and Responsibilities: - To provide exemplary levels of professional...

Key Duties and Responsibilities: - Ensuring that clients due diligence is collected to the appropriate standard in line with our internal policies and procedures. - Conduct Periodic Reviews, record any deficiencies and generate action points for remediation. - Conduct client screening using our screening system and open-source searches. - Monitor and analyse the results of the automated ongoing...

Requirements: - Proven experience in sales and business development (preferably in the automotive or fitment industry). - Strong leadership and operational management skills. - Excellent communication, negotiation, and interpersonal abilities. - Ability to work independently and take initiative to drive results. - Proficient in MS Office Duties will include, but not limited to: - Sales and...