Client Experience Manager jobs in Somerset

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Commercial Refrigeration Solutions / Client Service BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate REQUIREMENTS: - Minimum qualification Grade 12 - Relevant tertiary qualification will be advantage - Refrigeration knowledge will be an advantage - Minimum of 5 Years experience...

Requirements: - Relevant tertiary qualification will be advantage. - Refrigeration / Technical knowledge will be an advantage - Minimum of 3 Years experience in a supervisory/management role within a customer service role - Computer literate (Excel ESSENTIAL) , Microsoft Word, Outlook, PowerPoint - Experience in Sage Evolution will be an advantage. - Fully bilingual with English as first...

Key Responsibilities: - Deliver excellent customer care / client service - Schedule and book clients - Coordinate and manage technicians & staff - Prepare and manage job cards - Obtain pricing from suppliers - Handle invoicing on Pastel - Prepare quotations - Manage targets & profits for department Additional Requirements: - Must be willing to be on standby over weekends with the company...

Duties: Build, implement, and sustain revenue management strategies to maximise occupancy across all periods, with particular focus on shoulder and low-demand dates, conversion optimisation and length-of-stay management Lead pricing, inventory, and distribution strategy across all channels Use ADR as a supporting lever in service of occupancy and total revenue Unlock demand through intelligent...

The assistant manager should be able to handle in camp issues and use initiative and work alone and well under pressure. It is very important to acknowledge that we are a very small team and working in close quarters with each other, a friendly demeanor and attitude is what we need. Candidate requirements: - Previous work experience in a similar role - Experienced using MS Office (excel...

<Ø?ß Join the Team at 5-star Lodge near Hluhluwe, KZN! Position: Lodge Camp Manager Looking for a dynamic, guest-focused Lodge Camp Manager. P+ Key Responsibilities Welcome and departure notes for guests Daytime check-ins & handling special requests Hosting guests Managing dining setups and main area presentation Leading fun and creative childrens activities Providing exceptional, personalised...

Few lodges can say that they are located on the cusp of a World Heritage Site. This area is blessed by the waters of Lake St. Lucia, an estuarine lake system which sustains an abundance of birds and wildlife. With 18 wooden chalets built into the forest and overlooking the lake it is a true paradise destination. Malkoha falls within Dream Hotels & Resorts, a mixed-use accommodation group working...

This is a live-in role with benefits, ideally suited to someone who can take initiative and work independently, while providing strong support and relief to the Assistant Manager. Core Criteria: - Previous work experience in a similar role - Experienced using MS Office (excel knowledge is a must) - Must have a valid drivers license - Valid first aid certification is preferred - Must be well...

Key Duties and Responsibilities: - Deliver on Service standards as per established Service Model for the function - Ensure adherence to processes and address/raise issues that need attention - Work proactively with other business functions and stakeholders - Ensure fees in relation to the functions responsibilities are posted for services rendered in a timely manner and in line with processes -...

Purpose of the Role The purpose of this position is to guide the hotelâs sales and marketing direction, elevating revenue performance and market positioning. The role oversees all sales channels, supports brand visibility, and ensures the property remains a preferred destination within the Cape Winelands. Close collaboration with internal departments and Marriott-linked sales networks is...

Key Performance Areas: Strategic Leadership - Develop and implement national and international sales strategies to drive business growth. - Align area marketing initiatives with national and international objectives to enhance customer engagement. Sales & Performance Management - Oversee pricing, promotions, and profitability to optimize sales operations. - Monitor sales performance, analyse...

Overall role To ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions...

The main purpose of this role is to lead our technical support team and ensure our help desk offers efficient and effective technical support to our customers. This role is critical to delivering exceptional support to our clients and internal teams by overseeing all help desk activities, managing staff performance, improving processes, and ensuring accountability for service levels to our...

Key Responsibilities Operational Finance Partnering - Act as the finance partner to operations and packhouse management, supporting performance and decision-making. - Travel to the packhouse weekly to engage with operational teams, validate information, and support operational reporting. - Develop and maintain operational dashboards and management reporting (throughput, yields, labour/packing...

Key Responsibilities - Plan and coordinate the movement of stock from packhouses to ports and international customers. - Manage freight forwarders, transporters, cold storage facilities, and packhouse operations. - Oversee export compliance, including phytosanitary requirements and liaison with customs and port authorities. - Prepare, review, and manage all export documentation accurately and on...

Key Abilities: - Good understanding of carpentry, joinery and tools associated with the trade - Strong technical ability including interpreting and understanding of sketches and plans - Site visits to confirm and check measurements - Experience in the use of machinery of the trade - Similar or associated experience in carpentry and joinery - Ability to take the lead on projects as well as in the...

Requirements: - Relevant tertiary qualification in Cost and Management - Proven experience in cost and management accounting with a focus on stock control / warehouse - Advanced Excel skills (pivot tables, lookups, formulas, analysis tools). - Experience with Pastel Evolution will be highly advantageous. - Strong analytical skills and attention to detail. - Must currently reside in the Western...

Purpose of the Role: Assist the Store Manager in ensuring the smooth and efficient running of the store in order to achieve sales, service, and cost targets while delivering an exceptional customer experience within a high end retail environment Key Responsibilities Include but Are Not Limited To - Assist in the day to day operation of the store to ensure effective trading and excellent customer...

Purpose of the Role To lead and manage the kitchen operation while overseeing front-of-house flow in an open-kitchen setting, ensuring strict adherence to recipes, preparation methods, and service standards. The role requires a steady leader who protects quality daily, trains teams to work to system, and ensures the guest experience consistently reflects the restaurantâs values. Key...

Key Responsibilities - Design, develop and maintain BI and analytics solutions that deliver actionable insights - Translate business needs into clear technical specifications - Build and deploy end to end BI solutions (ETL, modelling, dashboards) - Collaborate with teams to integrate systems - Evaluate and improve existing BI systems - Develop and execute SQL queries and scripts for data...