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Client Support Manager jobs in Constantia, Western Cape
Job Description If customer service is your forte, then look no further! A fantastic opportunity has become available in the Logistics industry based in Cape Town for a Client Support Manager. Requirements include: •Tertiary qualification in Supply Chain/ Logistics •Must be an Advanced Computer user (Excel especially) •5+ years’ experience dealing with clients in the FMCG...
This position will be working closely with North American clients and working hours will be 3:00 PM to 11:30 PM RESPONSIBILITIES: - Manage the performance of a team of support agents against all established Client Support goals - Monitor phone, chat and portal case queues to ensure all issues are responded to within established SLAs - Provide coaching and feedback to agents to improve...
Client Services & Operations Support Officer Asset Loans & Vehicle Finance | Full-Time | Cape Town Summary Looking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services...
Job Summary We are seeking a reliable and well-organised Office & Client Support Administrator to support the day-to-day administrative and client coordination activities of our regional office. This role is primarily administrative in nature and is suited to a candidate with solid office administration experience who is comfortable supporting internal teams and assisting with the coordination...
Client Support Specialist Location: Stellenbosch A leading payment aggregator and provider of secure payment solutions is looking for a Client Support Specialist to fulfil various administrative and support duties within a fast-paced environment. As a key entry point for networks and billers, the role will provide support across various business development and sales functions. This role...
TaxTim is looking for a registered Tax Practitioner to join our team. We are looking for a unique individual: someone with the technical knowledge to file returns and resolve tax and e-filing challenges, but who is also genuinely happy to help people navigate the frustrations of tax compliance. This is a client-facing support role. You will be the human expert behind our digital system and your...
Description:The Client Support Specialist provides support for complex customer inquiries, requiring a strong background in Litigation. This role handles a high volume of inbound requests, resolves customer inquiries, facilitates customization requests, and delivers exceptional service. CSRs ensure accurate documentation, follow established workflows, and contribute to strong customer...
Key Duties and Responsibilities: - Deliver on Service standards as per established Service Model for the function - Ensure adherence to processes and address/raise issues that need attention - Work proactively with other business functions and stakeholders - Ensure fees in relation to the functions responsibilities are posted for services rendered in a timely manner and in line with processes -...
Hire Resolve's client in the renewable energy industry is urgently seeking the expertise of a Technical Support Manager in Cape Town. Responsibilities: - Supporting clients - Managing the support tickets & tracker - Managing support staff - Managing new product testing process - Managing faults on products - Managing Replacement stock - Running training sessions Requirements: - Preferable...
Title: Support Operations Project Manager Location: Hout Bay, Cape Town Department : Technical Support Reporting to : Project Manager Other Key Internal Relationships : Teams - Technical Support, Project Management, Customer Success, Sales Type: Full-time Company Description Stock2Shop is a leading cloud-based ecommerce software company that helps wholesalers, distributors, manufacturers,...
Job ID: 54056Date Posted: Posted 5 hours agoLocation: Kenilworth - Cape TownJob Title: SUPPORT SERVICES MANAGER - KENILWORTH - CAPE TOWN - WESTERN CAPE Support Services Manager, Head Office in Kenilworth, Cape Town. We are looking for a resourceful individual with good organisational and project management skills to join our team!! Purpose of the Role The Support Services Manager is...
Duties: Review new client handovers to make sure everythings accurate and complete. Fill in any missing info by working directly with clients, sales or risk teams. Run onboarding calls to guide clients and set expectations. Configure rates, rooms and bookings with precision and clarity. Keep in touch regularly to troubleshoot and offer support. Use our priority system to balance your workload...
Job Advert Summary:PPS Investments is part of the PPS Group, which for over 8 decades has been the trusted financial partner for graduate professionals in South Africa. Unlike a company that is listed on a stock exchange, PPS belongs to its members and operates under the ethos of mutuality. This means that qualifying members can exclusively share in the profits of the Group, through the unique...
We’re Hiring! Medical practice Administrator / Client Relations position in Claremont. This is a fantastic opportunity for someone who is looking for long-term stability in a rewarding role within a supportive healthcare team. What we’re looking for: Experience in a private practice environment -- Friendly, vibrant, confident, and eager to learn -- Excellent communication skills and telephone...
Looking to work with B2B software startups and contribute to their growth by accelerating their revenue?_ About Delta-v Our mission is to accelerate the growth of international B2B SaaS and FinTech startups. We build and manage Go-to-Market teams that embed into our clients’ sales organisations. We’re based in Cape Town and have an environment where we’re focused on achievement, constant...
This team is responsible for the resolution of exceptions and corrections on a day-to-day basis within the Unit Trust and LISP (Discretionary and Life and Retirement) operational areas. Main duties and responsibilities- Processing, maintenance and management of exceptions and correction tasks, within the Service Level Agreements and processes- Investment corrections (adjustments) and...
REQUIREMENTS - Grade 12 - Own reliable vehicle essential - 2 4 years experience in a similar sales role - Fluent in English and Afrikaans - Proactive, self-motivated, and comfortable working independently - Previous people-management or supervisory experience - An outgoing confident personality with excellent verbal and written communication skills - Strong sales experience with proven results...
Accountant (Client Portfolio Management) Take ownership of a full client portfolio in a dynamic accounting firm Cape Town | R35,000 R45,000 CTC About Our Client This Cape Town-based accounting practice offers a full suite of financial, tax, and advisory services to a loyal client base. Known for its technical depth and hands-on support, the firm provides a professional environment where...
Purpose of the job The business offers a niche of Transfer Agency administration services for Unit Trust, Retirement, Life and LISP products. The primary responsibility will be to lead and manage the team’s total operational and people capabilities. You will be required to manage a small team responsible for the resolution of exceptions and corrections on a day-to-day basis. The role requires...
Operations Manager Client Engagement & Scheduling Be the engine room of a fast-paced property marketing business Remote (South Africa) | R47,000R50,000/month | UK hours | Property & Scheduling Operations About Our Client Our client is a growing property marketing company serving Londons top estate agencies with high-quality photography and floor plans. Known for their exceptional service and...