Client Experience Manager jobs in Melrose, Gauteng

A financial services institution in Johannesburg seeks a Service Recovery Manager to lead a team dedicated to exceptional client service. The role requires managing client relationships, resolving queries efficiently, and developing strategies to improve operational efficiencies. Candidates should possess a diploma and have 4-5 years of relevant experience in client service. This full-time...

A leading financial institution in Johannesburg seeks a Service Recovery Manager to lead a client service team. The role requires achieving profit growth, managing customer queries, and developing operational strategies to enhance service delivery and efficiency. Candidates should possess a diploma and 4-5 years of client service experience, aiming to improve client relationships and address...

A financial services group in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role requires 4-5 years in service delivery, effective cost management, and proficiency in client relationship management. Successful candidates will develop strategies for operational efficiency and exceed customer expectations. The position offers full-time...

A leading luxury furniture provider in Johannesburg is seeking a dynamic Showroom Manager. The ideal candidate will have over 5 years of sales experience in a retail showroom and at least 3 years in people management. This role involves managing sales, building customer relationships, and leading a team. Strong knowledge of interior design and luxury products is essential. The position offers a...

Client Experience Manager A vacancy exists in the Security Services Department for a Client Experience Manager reporting to the Security Services Executive. Duties & Responsibilities Purpose of Position: Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual...

About the job Client Experience Specialist/Manager Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost...

A leading ICT solutions provider is seeking a Client Experience Executive to enhance client relations and service delivery within the Carrier Solutions Division. This role requires a Bachelor's degree and over 10 years of experience in Service Management or Operations leadership. The ideal candidate will demonstrate strong executive-level influence, exceptional communication skills, and a deep...

A leading financial services institution in Johannesburg is seeking an experienced individual to provide administrative and marketing support. This role emphasizes creating a seamless client experience and requires 2 years of experience in call center and back office processing. Candidates should demonstrate strong interpersonal skills, business acumen, and an ability to deliver exceptional...

Client Experience Executive – Johannesburg, South Africa Company: Redial BPO Location: Johannesburg, South Africa Job Type: Full-Time | Managerial About the Role: We are seeking a dynamic Client Experience Executive to join our Customer Experience team. This role serves as the primary point of contact for our clients, ensuring exceptional service delivery, fostering strong business...

A leading financial services group in Johannesburg seeks a dedicated professional to deliver exceptional wealth management experiences to Private Wealth clients. Responsibilities include identifying growth opportunities, providing tailored banking solutions, and ensuring compliance with legislative requirements. The ideal candidate will possess strong relationship-building skills and a commitment...

A dynamic provider of financial services is seeking a Client Services Specialist to enhance the client experience by overseeing onboarding, relationship management, and reference data maintenance. The ideal candidate will have 3-5 years of experience in a Central Securities Depository environment, strong communication skills, and a focus on client service excellence. This role requires...

A leading financial institution in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role involves managing costs, developing strategies for efficiency, and ensuring high levels of customer satisfaction. With 4-5 years of experience in client service delivery and a relevant diploma, the successful candidate will drive profitability while...

A major financial institution in Johannesburg seeks a highly experienced leader to manage sales and service operations in Commercial Banking. The ideal candidate will possess a relevant honours degree and a minimum of ten years' industry experience, including strong people management skills. Responsibilities include driving financial performance and leading a high-performing sales team. A deep...

Client Experience Executive – Johannesburg, South Africa Company: Redial BPO Location: Johannesburg, South Africa Job Type: Full-Time | Managerial About the Role: We are seeking a dynamic Client Experience Executive to join our Customer Experience team. This role serves as the primary point of contact for our clients, ensuring exceptional service delivery, fostering strong business...

A leading jewellery retailer in Johannesburg seeks a passionate customer service representative to foster positive relationships with clients. The role involves managing inquiries, ensuring timely service, and maintaining product knowledge. Ideal candidates will have at least 2 years of experience in client services and exceptional communication skills. This position is perfect for those...

A financial services firm in Johannesburg is looking for a Service Recovery Manager. The role involves leading client service teams to ensure exceptional service levels, managing costs effectively, and achieving sales targets. The ideal candidate has a diploma and 4-5 years of client experience. This position offers the opportunity to drive growth and innovation while maintaining excellent client...

A client services provider in Johannesburg is looking for a Service Recovery Manager to lead a team and enhance client service delivery. This role requires expertise in client service management, cost management, and relationship building. Candidates should have a diploma and 4-5 years of experience in service delivery. The position offers a chance to drive operational efficiency and exceed...

About the job Client Experience Specialist Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost efficiencies -...

A leading financial services group in South Africa is seeking a professional to enhance client experiences and manage budgets within their Private Clients division. The role emphasizes the importance of financial governance and relationship management while driving client retention through tailored, customer-centric solutions. Ideal candidates will demonstrate strong financial analysis and risk...

About Reflex Established in 2000 in South Africa, Reflex has evolved from modest origins to become a distinguished provider of Information and Communication Technology (ICT) solutions. We specialise in delivering innovative ICT solutions across various industries, earning a sterling reputation for our excellence in the retail sector and beyond. With a robust network of partnerships, we pride...