Client Experience Manager jobs in Kenilworth, Western Cape

A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...

Business Segment: Personal & Private Banking Manage and optimise the end-to-end customer experience by overseeing, analysing and improving client interactions across all touchpoints. The role focuses on building a culture of service excellence, strengthening customer loyalty and ensuring consistently exceptional experiences. Success in this role requires strong networking and relationship...

Job Description This is an excellent opportunity for an Internal Account Manager to gain extensive Lead Generation & Client Facing experience with SA’s largest enterprise IT solutions provider Based in Cape Town, this Internal Account Manager role is paying R480-R540K per annum. THE COMPANY The premier Microsoft enterprise solutions provider, this company specialize in macro-level Microsoft &...

Responsible for managing, analysing and actioning theplanning of VOC programme Delivering story driven insights Ensuring the relevant action plans are implemented Responsible for the evaluation, design thinking and implementation of journeys Implement and supporting on Quality assurance Contribute to financial controls and planning Matric / Grade 12 Tertiary Qualification - Bachelors...

Are you a proactive leader with a passion for delivering exceptional customer experiences? We're looking for a Client Experience Manager to lead our service delivery efforts and exceed customer expectations. In this role, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service...

A leading cosmetics distributor in South Africa is seeking a driven Beauty Consultant for a 4-month contract. You will be responsible for driving sales, enhancing the client experience, and managing brand image. The ideal candidate should have a Matric certificate and prior retail and skincare experience. Join a dynamic team to achieve your sales targets and build strong client relationships...

Cape Town, South Africa | Posted on 01/21/2026 The Client Experience Administrator will process ourindividual and corporate client registrations. They will be responsible for identifying the client’s requirements and supporting first-time clients throughout the sign-up process as well as assisting existing clients with new functionalities, including handling different client queries. They will...

A luxury fashion brand in Cape Town seeks a Team Manager to lead a motivated retail team, focusing on achieving sales targets and delivering exceptional Client experiences. The ideal candidate will have at least 3 years of management experience, strong leadership skills, and a proven ability to develop others. Responsibilities include team coaching, Client relationship management, and operational...

An established industry player in the wedding boutique sector is seeking a dynamic Receptionist/Front of House Administrator to join their vibrant team. This role is pivotal in creating unforgettable experiences for clients, serving as the first point of contact and ensuring exceptional customer service. The ideal candidate will possess outstanding interpersonal skills, a passion for fashion, and...

A leading financial services provider in Cape Town is seeking a Service Consultant to deliver professional service to clients through various channels. This entry-level role requires at least Matric and experience in customer service, with a focus on problem resolution and compliance with service level agreements. Ideal candidates should be proficient in English and have knowledge of the medical...

A leading digital marketing agency in Cape Town is hiring a Customer Service Representative. This full-time position requires a passionate individual to provide exceptional service to clients and maintain their satisfaction. With responsibilities including responding to inquiries and resolving complaints, candidates should possess strong communication skills and a high school diploma. Competitive...

This position is pivotal in creating truly exceptional customer interactions. With a focus on genuine care and attention, the role prioritizes customer satisfaction at every stage of the journey, from pre-travel preparations to the adventure itself. These experts craft unforgettable experiences that not only exceed expectations but also leave each guest feeling personally valued and...

Responsibilities and Duties - KYC "Know Your Customer" FICA, risk rating, PEPs & due diligence - Opening of accounts with banking partners - Compliance checks and creation of documents sent to clients - Process flow management on the CRM system - Database management - Conversion of registrations and new FTCCs - Management of bank audits and remediation - Liaising with banks AML department and...

A leading property marketplace in Cape Town is seeking a Property Moving Assistant to manage property transactions and enhance client experience. The ideal candidate should have excellent communication and organizational skills, with a background in customer service. This full-time role offers a salary between R17,000 and R19,000 per month, providing a challenging environment for those who thrive...

POSITION OVERVIEW Client Experience Experts are pivotal in ensuring exceptional customer interactions. They prioritize customer satisfaction throughout the entire journey, from pre-travel preparations to the trip itself. These experts specialize in delivering memorable experiences that exceed expectations, ensuring that each customer interaction leaves a lasting positive impression. CUSTOMER...

A leading technology firm in Cape Town is seeking a passionate Product Manager to join their innovative team. This role involves defining and guiding product strategy while managing the entire product lifecycle. You will conduct market research, prioritize product backlogs, and collaborate with cross-functional teams to ensure successful delivery. The ideal candidate has proven experience in...

Overview Cape Town | Full-Time | Global Impact Projects Hey you! Are you the kind of person who thrives on juggling complex design projects, wrangling a world-class team of creatives, and making sure every screw and pixel is in the right place? Then read on. We’re formula D_, and we’re not your average design firm. We’re experience designers on a mission—to design spaces and experiences that...

A prestigious brand in tech is seeking an experienced Product Manager to lead the strategy and roadmap for their digital products. This office-based role in Cape Town offers the opportunity to shape product solutions and improve member experiences. The ideal candidate will have a strong background in managing consumer-facing digital features, experience in Agile environments, and a passion for...

Woolworths Financial Services | Full time Customer Experience Design Manager Cape Town, South Africa | Posted on 01/12/2026 WoolworthsFinancial Services, or WFS as it is better known, is a JointVenture with Absa Bank, that supports the Woolworths retailbusiness by providing in-storecredit inthe formof the Woolworths StoreCard andoffering value-addedservices including credit cards, personal...

A leading financial institution in South Africa seeks a Customer Experience Manager. The role involves overseeing and optimising customer interactions to enhance service quality and strengthen loyalty. Candidates should have 8 to 10 years experience in customer experience roles, strong data analysis capability, and excellent presentation skills. This position focuses on building relationships and...