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Client Experience Manager jobs in Bedfordview
About the job Client Experience Specialist/Manager Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost...
Client Experience Manager A vacancy exists in the Security Services Department for a Client Experience Manager reporting to the Security Services Executive. Duties & Responsibilities Purpose of Position: Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual...
Job Location : Johannesburg, Gauteng, South Africa Application Deadline : February 13, 2026 About the role - The Client Experience Executive is a key member of the Carrier Solutions Executive Committee (Exco) and plays a pivotal role in defining, executing, governing, and enhancing the end-to-end client experience within the Carrier Solutions Division of Reflex Solutions. - Working...
A leading workplace management solutions provider in Johannesburg is seeking an Events Coordinator to manage and support various events. Responsibilities include coordinating logistics, liaising with service providers, and ensuring excellent client experiences. Ideal candidates should have a Grade 12 qualification and a diploma in Events Management or Hospitality, along with 1-3 years of event...
A major financial institution in Johannesburg seeks a highly experienced leader to manage sales and service operations in Commercial Banking. The ideal candidate will possess a relevant honours degree and a minimum of ten years' industry experience, including strong people management skills. Responsibilities include driving financial performance and leading a high-performing sales team. A deep...
A leading financial services group in Johannesburg seeks a dedicated professional to deliver exceptional wealth management experiences to Private Wealth clients. Responsibilities include identifying growth opportunities, providing tailored banking solutions, and ensuring compliance with legislative requirements. The ideal candidate will possess strong relationship-building skills and a commitment...
Client Experience Executive – Johannesburg, South Africa Company: Redial BPO Location: Johannesburg, South Africa Job Type: Full-Time | Managerial About the Role: We are seeking a dynamic Client Experience Executive to join our Customer Experience team. This role serves as the primary point of contact for our clients, ensuring exceptional service delivery, fostering strong business...
Client Experience Executive – Johannesburg, South Africa Company: Redial BPO Location: Johannesburg, South Africa Job Type: Full-Time | Managerial About the Role: We are seeking a dynamic Client Experience Executive to join our Customer Experience team. This role serves as the primary point of contact for our clients, ensuring exceptional service delivery, fostering strong business...
A leading jewellery retailer in Johannesburg seeks a passionate customer service representative to foster positive relationships with clients. The role involves managing inquiries, ensuring timely service, and maintaining product knowledge. Ideal candidates will have at least 2 years of experience in client services and exceptional communication skills. This position is perfect for those...
Overall purpose of the job:The Client Experience Officer will be tasked with maintaining current clients and keeping accurate correspondence records, meeting regularly with management, updating client details, engaging with our customers and improving customer touchpoints. The Client Experience Officer must be able to understand customer needs and develop ways to fulfil them. Their dedication to...
4 X REMOTE CUSTOMER EXPERIENCE LEADERS R23000.00 + INCENTIVES THIS POSITION IS FOR CANDIDATES WITH SERVICE ADVISING EXPERIENCE, PREFERABLY FEMALE, BUT MY CLIENT WILL LOOK AT A GOOD MALE - PLEASE NOTE THAT AS THE WORKSHOPS ARE BASED IN THE US, YOU MUST BE VERY WELL SPOKEN, AS THEY DON''T UNDERSTAND OUR SOUTH AFRICAN ACCENTS, AS WELL AS THE HOURS! Position Summary: The Customer Experience Leader is...
A customer experience solutions provider is seeking a Client Experience Executive in Johannesburg. This role emphasizes client engagement and operational excellence, requiring strong English skills and leadership experience. Applicants should have a background in customer service and be able to work flexible hours. The organization values innovation and collaboration, offering a relaxed work...
About the job Client Experience Specialist Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost efficiencies -...
A dynamic customer experience company in Johannesburg is seeking a Client Experience Executive to lead client engagement and drive growth strategies. The role requires strong leadership, exceptional English proficiency, and a minimum of 3 years in a managerial position, alongside expertise in customer services. This is a full-time, office-based position offering a chance to make a significant...
A leading telecommunications company seeks a Client Experience Executive in Johannesburg to drive strategy and governance in the Carrier Solutions Division. This role demands over 10 years of experience in service management and requires exceptional communication and leadership skills. Key responsibilities include leading client experience initiatives, supervising service delivery management, and...
Head of Sales & Client Experience Delivery About the job Head of Sales & Client Experience Delivery Senior Manager, reports to the MD of the SME business. Experience is required in leading a sales team, leading managers who have teams under them, and digital client journey management. Responsibilities: - Achieve sales and revenue targets and related KRAs. - Lead and mentor the sales team. -...
A leading ICT solutions provider is seeking a Client Experience Executive to enhance client relations and service delivery within the Carrier Solutions Division. This role requires a Bachelor's degree and over 10 years of experience in Service Management or Operations leadership. The ideal candidate will demonstrate strong executive-level influence, exceptional communication skills, and a deep...
A leading recruitment firm is seeking a Client Experience Specialist in Johannesburg, South Africa. This role involves developing customer experience frameworks, managing operational and cost targets, and resolving customer complaints. The ideal candidate should possess a Diploma or Degree relevant to customer service, alongside 5-7 years of experience, particularly in the financial services...
A leading recruitment agency in Johannesburg is seeking a Head of Sales & Client Experience Delivery. This position requires a strategic leader to achieve sales targets, mentor a sales team, and enhance the client experience. The ideal candidate is motivated by sales success, has a strong digital marketing background, and possesses a track record of fostering high-achieving teams. This role is...
A leading recruitment agency in Johannesburg is seeking a Client Experience Specialist/Manager to develop and lead customer experience frameworks. The role includes managing customer satisfaction, analyzing feedback, and ensuring operational targets are met. The ideal candidate should have 5 to 7 years of relevant experience in a similar position, specifically within the financial services...