Client Experience Manager jobs in Century City

Job Description This is an excellent opportunity for an Internal Account Manager to gain extensive Lead Generation & Client Facing experience with SA’s largest enterprise IT solutions provider Based in Cape Town, this Internal Account Manager role is paying R480-R540K per annum. THE COMPANY The premier Microsoft enterprise solutions provider, this company specialize in macro-level Microsoft &...

Business Segment: Personal & Private Banking Manage and optimise the end-to-end customer experience by overseeing, analysing and improving client interactions across all touchpoints. The role focuses on building a culture of service excellence, strengthening customer loyalty and ensuring consistently exceptional experiences. Success in this role requires strong networking and relationship...

Responsible for managing, analysing and actioning theplanning of VOC programme Delivering story driven insights Ensuring the relevant action plans are implemented Responsible for the evaluation, design thinking and implementation of journeys Implement and supporting on Quality assurance Contribute to financial controls and planning Matric / Grade 12 Tertiary Qualification - Bachelors...

Are you a proactive leader with a passion for delivering exceptional customer experiences? We're looking for a Client Experience Manager to lead our service delivery efforts and exceed customer expectations. In this role, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service...

Responsibilities and Duties - KYC "Know Your Customer" FICA, risk rating, PEPs & due diligence - Opening of accounts with banking partners - Compliance checks and creation of documents sent to clients - Process flow management on the CRM system - Database management - Conversion of registrations and new FTCCs - Management of bank audits and remediation - Liaising with banks AML department and...

Overview Cape Town | Full-Time | Global Impact Projects Hey you! Are you the kind of person who thrives on juggling complex design projects, wrangling a world-class team of creatives, and making sure every screw and pixel is in the right place? Then read on. We’re formula D_, and we’re not your average design firm. We’re experience designers on a mission—to design spaces and experiences that...

Regional Manager Cape Town - Automotive Industry experience essential Must have at least 5 to 8 year Regional Management experience in the motor | automotive industry Legal requirements: A South African born Citizen with a clean criminal background and a a clean ITC - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: Basic salary is market...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

Requirements:Responsibilities- Act as the primary communicator between clients, strategists, and internal team members.- Attend client and internal meetings, take clear notes, and share actionable follow-ups.- Ensure deadlines are met across tasks, campaigns, and projects.- Help the team prioritize and organize To-Do lists for smooth execution.- Oversee the review and approval process, ensuring...

Job Role / Speciality: Mobile CX Programme Manager Service: Hybrid Cloud & Data Service Area: Digital Product Engineering / Mobile CX Programme Project Description: We are seeking an experienced Project Manager to lead the development of a new Mobile App integrated with a new loyalty programme, including pilot deployment and roll-out across 28 countries, while supporting the existing app...

Who are we: We’re a national lifestyle brand known for our focus on wellness, community, and service excellence. With a strong digital and in-person presence, we’re committed to creating meaningful experiences for our members through thoughtful, timely communication. Who are we looking for: We’re looking for a senior communications professional with solid experience in customer experience,...

Your Purpose… - The Exercise Experience Manager is all about building dynamic, inclusive communities where our members feel inspired and supported to achieve their wellness goals. You’ll be the guide, ensuring every member finds the right products, services, and fitness tribes that suit them perfectly. It’s about creating fun, personalized experiences that keep our members engaged and coming...

Overview The Exercise Experience Manager is all about building dynamic, inclusive communities where our members feel inspired and supported to achieve their wellness goals. You’ll be the guide, ensuring every member finds the right products, services, and fitness tribes that suit them perfectly. It’s about creating fun, personalized experiences that keep our members engaged and coming back for...

A retail consulting firm is seeking an experienced Store Manager for the Bayside Mall. The ideal candidate will have at least 3 years of experience in store management, with responsibilities including team leadership, enhancing customer service, and driving store performance. This position offers a dynamic role focused on achieving operational and sales targets while maintaining compliance with...

A leading retail organization is seeking an experienced Branch Manager to oversee all operations at their Cape Town location. The ideal candidate will have significant management experience and a strong focus on customer service to drive sales and profitability. This full-time position offers an opportunity to lead a dynamic team in a fast-paced retail environment, while ensuring a positive and...

A retail company in Cape Town is looking for a vibrant Store Manager to lead daily operations, ensure excellent customer service, and maintain effective stock management. The ideal candidate will have at least 3 years of experience in a managerial role, strong sales and service management capabilities, and the ability to develop and train staff. This position is full-time and offers a dynamic...

Woolworths Financial Services | Full time Employee Experience Manager Cape Town, South Africa | Posted on 01/19/2026 Woolworths Financial Services, or WFS as it is better known, is a Joint Venture with Absa Bank, that supports the Woolworths retail business by providing in‑store credit in the form of the Woolworths StoreCard and offering value‑added services including credit cards, personal...

A leading retail company in Cape Town is seeking an Assistant Store Manager to support store operations and drive sales. The successful candidate will ensure service excellence and effectively manage store activities, contributing to customer loyalty. Ideal applicants should have Grade 12 and at least 2 years of management experience in a retail environment. This role is full-time and offers a...

A leading financial institution in South Africa seeks a Customer Experience Manager. The role involves overseeing and optimising customer interactions to enhance service quality and strengthen loyalty. Candidates should have 8 to 10 years experience in customer experience roles, strong data analysis capability, and excellent presentation skills. This position focuses on building relationships and...

Job Description This is an opportunity for a Data Engineer to gain experiencearchitecting scalable & efficient data solutionssolve global issues in telecommunications, sustainable water management & energy. Working 100% Remotely | R1.2M – R1.4M per annum | Based in South Africa THE COMPANY This company is a leading global software, data, and AI solutions provider renowned for solving...