A leading financial services organization in Johannesburg is looking for a Claims Processing Coach to develop and implement training programs, analyze performance data, and provide coaching to call center consultants. This role requires a Bachelor's degree in a related field and at least 2 years of experience in the financial services industry. Candidates should have strong coaching abilities and...
Reference: JHB000301-CLG-1 Manage the Benefits Investigation and claims processing function, ensuring the provision of professional support services to the surviving dependents/beneficiaries (for informed allocation of benefits) to the correct beneficiaries in compliance with the Fund rules, Section 37C of the Pension Funds Act and related Acts. Ensure the timeous and accurate payment of...
Overview Direct message the job poster from Telesure Investment Holdings (TIH) Provide coaching, guidance, feedback, recommendations and follow up on identified coaching opportunities to call centre consultants and managers. Focus on an end to end basis on service complaints, customer feedback, surveys, SQA, product change/new product alignment training and other best in class call centre...
A leading insurance provider in Johannesburg is hiring a Team Manager for their Claims Contact Centre. This role involves supervising a claims team, ensuring high-quality customer service and effective claims processing. Candidates should have at least 3–5 years of experience within the insurance field and possess strong leadership skills. The company values employee engagement and offers...
A dynamic recruitment firm is seeking a Senior Claims Operations Manager in Pretoria to lead the operational and strategic claims function. This role requires a relevant degree and at least eight years of experience in claims, operations, and insurance systems. The successful candidate will be responsible for driving performance and streamlining processes while engaging closely with key...
A leading transport solutions company is seeking an Administrative Coordinator to manage workshop processes efficiently. This role requires a strong administrative background and attention to detail. You will be responsible for ensuring Warranty and Maintenance claims are submitted correctly and that all related documentation is accurate. The ideal candidate has a Matric or N3 equivalent,...
A leading banking institution seeks a professional to ensure high-quality customer service in claims processing for medical claims. The role requires assessing claims for validity and managing the daily workflow. Candidates must have a strong background in life insurance and medical claims assessing, with at least 5 years of experience. Proficiency in Microsoft Word and Excel is essential. This...
A leading specialised insurance provider in Johannesburg seeks a proactive Claims Consultant to join their dynamic team. The role is perfect for graduates wishing to begin their careers in insurance. Key responsibilities include advising policyholders, managing claims processes, and ensuring timely resolutions. Requirements include a completed degree, fluency in English and Afrikaans, and strong...
Overview Together with our client, a leading claims administrator in Pretoria East, we are recruiting for a Medical Claims Validator to join their team. The ideal candidate needs to have minimum 2 years Medical claims related experience and must have matric/grade 12. Duties and Responsibilities Operational: - Assess COID claim information - Assess billing on account per item in terms of COID...
A global health insurance provider is seeking a Care Associate in Kempton Park to ensure quality care and proper claims processing. This role involves reviewing medical service requests and providing guidance to healthcare staff. Ideal candidates should have a medical degree and 2-3 years of clinical experience. A proficiency in Microsoft Office is required along with strong communication skills....
Field Assessor: Heavy Commercial Claims - JHB Date: 20 Jan 2026 Location: Johannesburg, Gauteng, ZA CAREER OPPORTUNITY - A position has become available for a Field Assessor, Heavy Commercial Vehicle (HCV) claims. The position will be based in the Motor Claims department at the Hill On Empire, Johannesburg. - The candidate will be expected to work from and in Gauteng and neighbouring...
A recruitment initiative for youth in Johannesburg is seeking two Warranty Clerks to support workplace experience through the YES initiative. The successful candidates will process warranty claims, maintain quality standards, and ensure compliance with work procedures. Ideal applicants should be South African unemployed youth aged 18 to 34, with a minimum of Grade 12 and a related certificate....
Requisition Details and Talent Acquisition Contact - Job Requisition: 143537 - Closing Date: 16 January 2026 - Cluster: Personal and Private Banking | Nedbank Insurance | Operations |Claims - Please Note: Preference will be given to applicants from Underrepresented Groups Job Purpose To manage and lead a team of claims handlers/administrators in order to facilitate the processing of both...
A financial services firm in South Africa seeks a candidate to maintain accounting systems, manage claims, and develop administrative procedures. You will utilize your knowledge of budgeting processes and ensure professional customer interactions. This role requires a thorough understanding of accounting practices and the ability to compile reports for operational needs. Adherence to legislative...
A leading financial institution is seeking an experienced leader to manage their Short-Term Insurance claims call centre in Roodepoort. The role involves optimising operations and ensuring superior service delivery, customer experience, and compliance. Candidates should have a strong background in claims management and leadership, with at least 10 years in the Short-Term Insurance sector. This...
A leading insurance company in South Africa is looking for a Team Manager to oversee a flexible shift team within the Claims Contact Centre. The successful candidate will manage claims processing, ensure high customer service standards, and drive performance metrics. Applicants should have 3-5 years in the insurance industry with at least 2 years in a leadership role. This position is an...
Are you ready to take the next step from middle management into a senior leadership role? This opportunity is for a dynamic Claims Operations Manager with exposure to both long-term and short-term insurance. You will take ownership of the full operational and strategic claims function, driving performance, streamlining processes, and working closely with key stakeholders, including the actuarial...
A notable investment firm based in Johannesburg seeks a skilled professional for coaching call center consultants and managers. The role involves enhancing service delivery and customer experience through effective training and feedback. Candidates should have a background in customer service and coaching, with the aim of supporting best practices in a call center environment. Join us to improve...
About the Role Join our dynamic team at a leading specialised insurance provider in Roodepoort! We are looking for a proactive and detail-oriented Claims Consultant. This role is ideal for graduates who are keen to kickstart their careers in insurance, with no prior experience required. Your main focus will be on handling claims efficiently and providing outstanding service to our...
A leading insurance company in Johannesburg seeks a highly motivated Team Manager to oversee claims staff within the Claims Contact Centre. Responsibilities include leading a team to ensure efficient claims processing and high-quality customer service. The ideal candidate will have experience in call centers and the insurance industry, with demonstrated leadership skills. This role offers the...