A leading financial services organization in Johannesburg is looking for a Claims Processing Coach to develop and implement training programs, analyze performance data, and provide coaching to call center consultants. This role requires a Bachelor's degree in a related field and at least 2 years of experience in the financial services industry. Candidates should have strong coaching abilities and...
Reference: JHB000301-CLG-1 Manage the Benefits Investigation and claims processing function, ensuring the provision of professional support services to the surviving dependents/beneficiaries (for informed allocation of benefits) to the correct beneficiaries in compliance with the Fund rules, Section 37C of the Pension Funds Act and related Acts. Ensure the timeous and accurate payment of...
Overview Direct message the job poster from Telesure Investment Holdings (TIH) Provide coaching, guidance, feedback, recommendations and follow up on identified coaching opportunities to call centre consultants and managers. Focus on an end to end basis on service complaints, customer feedback, surveys, SQA, product change/new product alignment training and other best in class call centre...
Join TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Provide coaching, guidance, feedback, recommendations and follow up on identified coaching opportunities to call centre consultants and managers. Focus on an end to end basis on service complaints, customer feedback, surveys, SQA,...
A dynamic recruitment firm is seeking a Senior Claims Operations Manager in Pretoria to lead the operational and strategic claims function. This role requires a relevant degree and at least eight years of experience in claims, operations, and insurance systems. The successful candidate will be responsible for driving performance and streamlining processes while engaging closely with key...
A leading insurance provider in Johannesburg is hiring a Team Manager for their Claims Contact Centre. This role involves supervising a claims team, ensuring high-quality customer service and effective claims processing. Candidates should have at least 3–5 years of experience within the insurance field and possess strong leadership skills. The company values employee engagement and offers...
A leading transport solutions company is seeking an Administrative Coordinator to manage workshop processes efficiently. This role requires a strong administrative background and attention to detail. You will be responsible for ensuring Warranty and Maintenance claims are submitted correctly and that all related documentation is accurate. The ideal candidate has a Matric or N3 equivalent,...
A remote healthcare solutions provider is seeking a detail-oriented Medical Billing Specialist to manage the end-to-end billing process for ABA therapy services. The ideal candidate has a minimum of 2 years in medical billing, specifically with ABA, and is proficient in relevant software. Key responsibilities include verifying insurance eligibility, submitting claims, and resolving denied claims....
A leading banking institution seeks a professional to ensure high-quality customer service in claims processing for medical claims. The role requires assessing claims for validity and managing the daily workflow. Candidates must have a strong background in life insurance and medical claims assessing, with at least 5 years of experience. Proficiency in Microsoft Word and Excel is essential. This...
Position titleClaims Administrator - DurbanDescriptionIcebolethu Group, South Africa's second largest Funeral Assurance Group providing a centre of excellence and a leading provider of dignified burial solutions has a vacancy for a Claims Manager, in Durban- KwaZulu Natal.ResponsibilitiesJob Functions To process and approval of all claims To ensure that the validity of claims is assessed and...
A healthcare finance company is seeking an experienced Accounts Receivable Specialist to manage medical billing, patient accounts, and insurance claims. The ideal candidate should have a degree in Accounting or Finance, at least 2-3 years of relevant experience, and expertise in QuickBooks. Responsibilities include generating invoices, processing payments, and ensuring compliance with healthcare...
DUR002069 - Affinity Claims Administrator – Kloof, Kzn Purpose of the job: To play a crucial role in receiving and processing technology-based claims from inception to repair or payout status. Your responsibilities will include engaging with external customers to track and process insurance claims and related administration, ensuring adherence to policy wording rules and compliance...
About the job Dutch Claims Administrator Dutch Claims Administrator Join a specialist insurance services provider supporting Dutch-speaking clients from Cape Town. Customer Services | Office-based (Epping) | R15,000 -R18,000 | Mon -Fri, 08h00 -16h45 About Our Client Our client is a reputable and growing international service provider that supports insurance clients in the European market....
Overview We are building a proactive talent pipeline for future demand in our UK operations. While this is not an immediate vacancy, we are connecting with experienced professionals who are ready to step into a dynamic role as soon as the need arises. Role Overview As a Short Term Insurance Claims Administrator, you will provide end-to-end claims support across Commercial, Personal, and Motor...
Job Description Claims Processing The following directly centers around which your daily obligations revolve: - Authorize claims within the set mandate and resolve all claims within the agreed productivity targets and turnaround times by utilizing the claims diary system effectively. - Apply and effectively communicate technical skills and resolve all technical issues using available tools and...
Claims Fulfilment Consultant A successful and large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant to join their team. The goal is to consistently exceed and practice customer expectations as governed by regulations on a regular basis and to drive timely settling of claims whilst applying risk management principles at consultant level. Duties &...
A leading financial institution is seeking an experienced leader to manage their Short-Term Insurance claims call centre in Roodepoort. The role involves optimising operations and ensuring superior service delivery, customer experience, and compliance. Candidates should have a strong background in claims management and leadership, with at least 10 years in the Short-Term Insurance sector. This...
A notable investment firm based in Johannesburg seeks a skilled professional for coaching call center consultants and managers. The role involves enhancing service delivery and customer experience through effective training and feedback. Candidates should have a background in customer service and coaching, with the aim of supporting best practices in a call center environment. Join us to improve...
DUR002070LB – Broker Claims Administrator Reference: DUR002070-LB-1 Purpose of the job: To engage with external customer’s brokers and suppliers with regards to tracking and processing of insurance claims & other related administration. Required Qualifications: - Matric/Grade 12 with Mathematics. - Minimum of 120 FAIS credits or a NQF 5 qualification in Short Term Insurance. - Minimum of 5...
A leading insurance company is seeking a Field Assessor for Heavy Commercial Vehicle claims in Middelburg, Mpumalanga. The role entails quoting, assessing damages, and managing claims processes. Ideal candidates should have a Grade 12 qualification and at least three years of experience in Heavy Commercial Vehicle claims. This position promotes a diverse and inclusive work environment, fostering...