call center manager jobs in Durban

Talksure SA is seeking a dynamic Engagement & Sales Manager to lead our call center and digital sales operations. This role is perfect for a results-driven professional who thrives in both client engagement and digital growth. You will play a key role in driving sales performance, managing stakeholder relationships, and boosting brand visibility across multiple platforms. Key...

A leading recruitment firm in Durban seeks a Head of Site to lead and manage the company’s operations. The successful candidate will oversee a large team, ensuring high performance and compliance with industry standards. Key responsibilities include driving site strategy, managing financial performance, and building strong client relationships. With 7+ years in a contact centre and experience...

We're looking for outbound sales consultant agents Requirements: - Matric certificate - Minimum months outbound sales experience - Medical GAP and Motor warranty experience is an advantage - Good Communication skills Benefits: Guaranteed earnings of R4000 or higher depending on experience + uncapped commission We are looking for people that are serious about making money. Would love to have you...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...

We are looking for motivated Call Center Sales Agents to promote products/services, meet daily sales targets, and deliver excellent customer service. Requirements - 3–6 months call center sales experience - Excellent communication skills in English - Basic computer skills - Strong sales and objection-handling skills - Target-driven and results-oriented - Ability to work under pressure in a...

Call Center Trainer/ Recruiter Required: New Branch requires a Trainer/ Recruiter in Mount Edgecombe: Responsibilities: - Recruit staff for a Call Center- Screen candidates - Train Staff - as per campaign allocation - Conduct assessments - Collect necessary documentation Job Type: Full-time Pay: Up to R8 000,00 per month Work Location: In person

We are looking for call center sales agents Requirements: - Minimum 1 year call center sales experience. - Matric/ Grade 11 - PC literate - Excellent telephone etiquette What we offer: - R5000 Basic salary - Medical insurance after 6 months of employment - Uncapped Commision - No weekends or public holidays - Amazing incentives If you meet our requirements send through your resume or:Call us...

Blue Mercury is looking for individuals to sell #1 Short Term Insurance and Number one will and trusts on the market. We have 3 types of positions available: Junior, Senior & Executive sales consultants. So all experience levels are welcome. We have two call centers one located in Johannesburg and one in Durban Johannesburg We offer a basic salary and uncapped commission, with no retainers or...

1. At least 1 year UK call center experience. Either Sales/Lead Gen/Customer Service 2. Be willing to work UK hours (Taking into account UK day-light savings time) 3. BE of sober habits 4. Be able to work well under pressure. 5. Must be able reach Company KPIs set out. 6. Must be willing to receive constructive criticism 7. The Ideal Candidate must be based in Durban

Purpose of the Job:Make and receive phone calls to promote Home Improvement options on behalf of a USA Client. Gain interest through effective engagement and communication of the services available, handle any objections and undertake qualification of prospective customers fit, before booking an appointment for a Designer to undertake an in-home consultation. Minimum Qualifications and...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 02, 2026 Job Responsibilities - Adhere to the daily schedule to ensure that targets are met by following the work plan. - Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. - This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections...

purpose mrprice money is looking for Recoveries/Trace Call Centre Agents who will be responsible for improving debtor contact and collections/recoveries by tracing uncontactable customers whose accounts are in arrears. The Recoveries/Trace Call Centre Agents will be tasked with conducting thorough research and customising tracing methods / searches to suit the unique circumstances of each...

Kura are looking for an experienced Customer Service Advisor - Gas and Electric campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure.Our unique...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 About the Role - Join our team to deliver exceptional customer service and technical support. You’ll help resolve inquiries, provide product assistance, and ensure a positive experience for every customer. Key Responsibilities - Respond promptly and professionally to customer inquiries via phone and...

The role:Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better.We''re looking for an International Contact Centre Trainers for financial services and non financial services campaigns, who will be able to facilitate product soft skills and...

Overview:About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's...

At Talksure we are all about #wantmore. More commission, incentive bonuses and more career growth opportunities. With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even better earning potential. Job Requirements: - Grade 11/Grade 12 - Excellent...

Overview About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream....