- Have good communication skills. - Have good telephone and email communication skills. - Work well under pressure. - Have good time keeping skills. - Have good punctuality. - Remain calm and professional when dealing with customers. - Manage incoming calls on service desk and log calls on BPO. - Identify correct fault diagnosis and action service calls according to urgency. - Assist team members...
About Hugo Hugo is a next-generation BPO built for today's work. With a global team of over 4,500 people, we specialize in high complexity, judgment led workflows where nuance matters and legacy playbooks break. Our teams deliver some of the world's most demanding digital operations, including AI and model evaluation, multimodal trust and safety, crisis and escalation workflows, and advanced...
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our US-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. The Talent Sourcer will support the recruitment team by focusing on the front-end stages of the hiring process. This role is responsible for...
HR BUSINESS PARTNER Job description:The successful applicant will be responsible for driving business performance through the appropriate implementation of HR initiatives. Areas of impact include resourcing, reward, performance/productivity, engagement, and development. Areas of responsibility: - Resourcing of new employees in line with client and business requirements and priorities -...
Overview Driving business performance through the appropriate implementation of HR initiatives. Areas of impact include resourcing, reward, performance/productivity, absence management, retention, change management, engagement, and development. Qualifications Education and Specific Training Matric / EquivalentHR Degree/Diploma (Essential)Absence Management Experience Work Experience A...
ISTA Personnel Solutions is a dynamic and fast-growing BPO company in South Africa. We are not a recruitment agency - we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. We are seeking an experienced Internal Recruiter to join our growing South African Recruitment team. This role is ideal for...
Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its workforce. This includes overseeing Planning, Real Time Management and Management information resource and processes, scheduling and allocation of resources, ensuring adequate staffing levels to meet operational needs, and optimizing productivity...
Overview As the first point of contact for our client’s valued customers, our Customer Service Agents ensure the highest of quality standards are always delivered whilst developing customer loyalty and providing an exceptional customer experience. They provide outstanding customer care, matching the needs of the customer to the appropriate products and services. Customer Service Agents will be...
ISTA Personnel Solutions South Africa is a fast-growing BPO company providing operational support to U.S.-based clients. We are not a recruitment agency — we function as a long-term extension of our clients’ internal teams, delivering reliable, detail-driven support across key business functions. Our U.S.-based client works with Long-Term Care (LTC) and Skilled Nursing Facilities (SNFs),...
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. We are looking for an experienced High-Volume Recruiter to support multiple healthcare facilities within a fast-growing behavioral health organization in...
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. Our client owns and operates a growing portfolio of senior living communities across the U.S. The organization has experienced rapid expansion,...
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. We’re looking for a Marketing & Content Coordinator to help bring our creative direction and content strategy to life. This role works closely...
ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency — we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. We are currently seeking an Administrative Assistant to play a...
ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency — we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. Our USA-client provides procurement oversight and purchasing services...
ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. We are seeking a Pre-Authorization Data...
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. Our client is a growing U.S.-based CPA firm that partners closely with small and mid-sized businesses. This role is primarily focused on...
ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a USA-based client in the Healthcare sector. Our client is transforming the way nurses connect with healthcare facilities by offering an on-demand staffing platform — think “Uber, but for nurses.” We help healthcare facilities find qualified nurses to fill shifts quickly and efficiently, while empowering nurses...
ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. We are seeking a Client Care Coordinator for our...
ISTA Personnel Solutions is a dynamic and fast-growing BPO company specializing in providing top-tier operational support to U.S.-based businesses. We are not a recruitment agency—we act as a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. We are seeking a highly organized Therapy Staffing Coordinator & Recruiter to...
ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a US-based Waste Services Brokerage Company. We’re looking for a detail-oriented Invoice Billing & Vendor Coordinator who will play a critical role in identifying billing errors, correcting discrepancies with subcontractors, and supporting clean, timely invoicing to clients. This is a back-office, admin-heavy...