A technology solutions provider in Cape Town is looking for a seasoned IT Support Specialist. The ideal candidate will provide 2nd and 3rd line support for a variety of technical issues across platforms. A minimum of 5 years experience in desktop support and relevant qualifications such as A+ or MCSE are essential. This role involves troubleshooting hardware and software issues, configuring...
Position Title 3rd line Engineer 24/7 Company Bluecube Technology Solutions - An Ekco Company Location Cape Town, South Africa About Ekco Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing...
About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 1000 highly talented and...
ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 – 8 years' experience, to support their client remotely as well as onsite when required. Their team is very technical, and you will have many opportunities to get involved in, not just...
3rd Line Systems Engineer The 3rd Line Systems Engineer will form part of a dynamic team of 1st, 2nd, and 3rd line engineers based in Cape Town, delivering SLA-backed services remotely as part of our technical support offering. Reporting to the Service Desk Manager, this role requires a proactive, collaborative team member who is very strong technically and able to work European standard office...
Experienced MSP Engineer Required About the Company Join a rapidly growing Managed Services Provider delivering high-quality IT support, cloud solutions, cyber security services, and project consultancy. The company supports clients across London and surrounding counties, offering a dynamic environment where technical professionals can expand their skill set and progress their careers. About...
Responsibilities: - Act as the 3rd line escalation point, ensuring prompt resolution of technical issues referred by 2nd line support engineers and project/Account managers - Diagnose and resolve a wide range of software and cloud infrastructure challenges, including issues related to VPN, Microsoft 365, Azure, Acronis, Veeam, Windows Server, Hyper-V, and Defender for 365 - Identify and fix...
As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. You’ll be investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working with the latest technologies, which includes server and storage hardware, virtualised environments and Cloud services, you will be communicating with customers at all levels,...
About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 1000 highly talented and...
A leading web hosting company in South Africa is seeking an ATS Agent to provide top-notch support for Pro & Premier customers. In this role, you will be responsible for handling technical support, resolving incidents, and maintaining customer relationships effectively. Ideal candidates should have a solid IT background with an emphasis on systems monitoring and troubleshooting, along with...
A leading managed service provider is seeking a Level 3 Engineer to deliver remote technical support to clients based in the UK. This role requires strong communication and advanced technical skills across Microsoft and networking technologies. You will be a key escalation point, involved in project delivery and mentoring other engineers. The position offers full-time remote work with access to...
A leading recruitment agency in Cape Town is seeking an Advanced Technical Support Agent to provide technical support and manage customer relationships. The ideal candidate will have at least 2 years of relevant customer service experience in a webhosting or tech environment, and must possess technical knowledge of Windows and Linux servers, as well as various database technologies. This role...
Experience in: - Experience with MS Azure virtual environments - Experience with Azure Integration Services (Azure functions, Logic apps, event grid, key vault) - Microsoft Stack - Angular - Net Core - MVC.Net - Entity Framework Core - C# Programming Language - JavaScript - jQuery - Experience of Webservices REST and SOAP, SFTP - Strong MS SQL Server - Web development Onsite - Kelvin, Sandton
Manager, 3rd Party Contract & Commercial (Corporate & Investment Banking) Job Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, 30 Baker Street To contribute to the strategic direction of the 3rd Party Contract and Commercial Management portfolio and ensure that the implementation of the strategy is aligned to the overall Standard Bank Group (SBG)...
Job Purpose The Commercial Area Manager is responsible for delivering the profit contribution of Pernod Ricard brands on his/hergeographical area and build the long-term value of the brands in conjunction with the local distribution network. Key Duties and Responsibilities 1. Develop long and short-term plans for markets within geographical area- Communicate brands strategy and ensure these...
Job category: Helpdesk and Technical Support Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes Introduction This is a NOC Support 2nd Line Engineer with strong Client Support Coordination. You will play a key role in providing efficient 2nd line technical support, ensuring high-quality client service, and smooth network operations and timely issue...
About the Job We are seeking a highly capable and customer-focused Level 3 Engineer to join our Service Team in providing effective remote and telephone-based technical support to our customers. You’ll be a key escalation point for technical issues, contribute to project deployments to ensure the smooth transition into BAU, and be a key thought leader on how we can enhance the service we offer...
A leading cloud solutions provider in Cape Town is looking for a 3rd Line Engineer to support advanced solutions and drive improvements in their ServiceDesk team. The role involves managing escalations, performing root-cause analysis, and interacting with clients to ensure satisfaction. Candidates should have over 5 years of remote support experience and relevant Microsoft certifications. This...
Remote Support Engineer 2nd Line Make Your Mark with a Fast-Growing, People-First Tech Business Remote (Cape Town) | R40k-R60k Negotiable About Our Client Our client is a dynamic, fast-growing technology services company with over two decades of experience delivering cutting-edge IT solutions. With consistent year-on-year growth, a strong reputation for excellence, and a culture that puts people...
Overview Provide 2nd and 3rd line support for hardware, software, network, and system issues. Troubleshoot complex technical problems across Windows, Mac, and mobile platforms. Install, configure, and maintain IT equipment and software applications. Monitor and support servers and networks. Assist with network configuration, Active Directory, Exchange, and VPN setups. Escalate unresolved issues....