A leading contact centre is seeking a Resource Planner to handle daily WFM updates and optimize staffing and agent scheduling to meet service level objectives. The ideal candidate must have at least 2 years of WFM experience and 3 years in call centers, along with strong analytical and problem-solving skills. Knowledge of Alvaria WFM is essential, and a customer service certification is...
A leading company in logistics is seeking an Operations Resource Planner based in Durban. This role focuses on staffing analysis and resource management to ensure operational efficiency across multiple branches. Candidates must hold a relevant Bachelor's degree and possess over 3 years of experience in workforce planning. The ideal candidate will have strong analytical skills, be...
Role Definition: A Materials Resource Planner (also known as an MRP Planner or Materials Planner) is a supply chain and production professional responsible for ensuring that the right materials are available at the right time and in the right quantities to support manufacturing operations and meet customer demand. Job Position: Materials resource planner Reporting Line: Supply Chain...
Listing reference: track_ Listing status: Online Apply by: 10 December 2025 Position summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction The Resource Planner will be responsible for daily Alvaria WFM updates and administration, intraday processes, agent scheduling, call...
Position Summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction The Resource Planner will be responsible for daily Alvaria WFM updates and administration, intraday processes, agent scheduling, call /staffing, results forecasting to drive and maintain Service Level objectives and...
Functional - Offshore Resource PlannerReports to: Resources and Operations Support ManagerSupervised by: Planning Team Leader1.Basic FunctionThe Offshore Resource Planner ensures capable field teams are assigned to projects and maintains an overview on forward planning of offshore personnel. Supports the activities within the Resources & Operations department.2.PrimaryResponsibilities:2.1...
This consulting firm is recruiting a Resource Planner with project planning experience to provide support to our client in the execution of projects. The incumbent will be familiar with developing schedules on Microsoft Project to track resource/consultant hours. This is an in office position based in Woodmead, Sandton. The planner will be responsible for ensuring the development and completion...
Job Information:Job Opening IDZR_1148_JOB Hours of workFull-time IndustryConsulting Location TypeIn Office SalaryR16 000 - R20 000 Remuneration TermPer Month ProvinceGauteng CityWoodmead sandton CountrySouth Africa This consulting firm is recruiting a Resource Planner with project planning experience to provide support to our client in the execution of projects. The incumbent will be...
The successful applicant will be responsible for planning and assigning of client facing staff, through consultation with management of the business, to specific client engagements. Key Responsibilities- Plan and assign Assurance staff on assignments using Retain software system- Liaise with staff and Directors / Managers regarding staffing and handle all queries thereof.- Ensure that all jobs...
A financial services provider in Cape Town is seeking a dedicated Workforce Manager. In this role, you will monitor workload requirements, configure workforce management systems, and produce staff schedules. Ideal candidates should have a relevant degree and possess excellent analytical and communication skills. The company offers opportunities for growth and emphasizes its commitment to...
Join to apply for the Resource Planning Manager role at Sigma Connected Group. Location: Cape Town As a Resource Planning Manager, you will be supporting the wider planning team in delivering clear, effective planning and real‑time delivery across multiple accounts, supporting various client needs as well as Sigma Operations. You will report directly to the Head of Planning. Benefits and...
Junior OHS & Human Resources Administrator (Johannesburg) Are you passionate, driven and ambitious about building a career in Human Resources? At Moving Tactics we are looking for a Junior OHS and HR Administrator to join our growing Johannesburg team. This is an exciting opportunity for someone who is eager to learn, contribute, and build a rewarding career in Human Resources. If you thrive in...
A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve client's customer service needs. This leaders main function is to manage a team of Planners and Resource schedulers. Reporting to the Finance Director this extremely varied role will be to support and...
A leading recruitment firm in KwaZulu-Natal is seeking a skilled manager for a Resource Planning Team. The role involves overseeing planners to optimize operational account management, ensuring effective resource models and financial performance. Candidates should have proven team management experience and high-level analytical skills, alongside qualifications in mathematics and resource...
Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides...
To manage a team of planners to deliver the planning and real time cycle for operational accounts, delivering cost effective resource models that ensure financial as well as operational performance. Duties and responsibilities - Overall responsibility for capacity plans, FTE plans, attrition analysis and recruitment numbers - Design, implement and distribute shift patterns and schedules for...
The Resource Planner will be responsible for daily Alvaria WFM updates and administration, intraday processes, agent scheduling, call /staffing, results forecasting to drive and maintain Service Level objectives and maximise efficiency and occupancy within the Tracker Contact Centres. - Accurately forecast staffing requirements - Creation of agent schedules that optimise business needs and...
Job category: Production and Operations Management Location: Durban Contract: Permanent Remuneration: Market Related EE position: No About our company City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels.Our extensive network throughout Southern Africa has been developed over 30...
Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides...
Select how often (in days) to receive an alert: Create Alert Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market.Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The...