Roles and Responsibilities Reports to: Service Desk Manager Working hours: Mon-Fri 8:00-18:00 (UK time) shifted weekly. Salary: R20 000 R25 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Summary and purpose of the Job: We are seeking an ambitious and customer centric individual to join our Voice Support Team. The successful candidate will need...
Summary and purpose of the Job: The role of a Voice (VoIP) Engineer is key to the success of our business as this could be the first time that our customers have had contact with us when an issue occurs. You will be accountable for working in a dynamic team whose sole purpose is to provide technical solutions to our customers. You will be working in busy environment answering telephone calls and...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...
A leading distributor of technologies such as Wireless Broadband, Wi-Fi, Networking, Routing, VoIP, IoT, Fibre, Access Control and IP Surveillance is seeking your expertise. They supply best of ICT products, providing strong after-sales service, technical support, internationally certified trainings, as well as finance solutions to their customers. Job Description: - Engage with customers via...
Minimum requirements: Relevant certifications or qualifications in IT Must have a valid drivers license Understanding of pos system Add and register users and waiters Setup and manage pos database requests Configure network and serial printers Stock control and troubleshooting POS day to day support Ability to build, maintain and repair computers, laptops and servers Strong fundamentals of...
Job Description: The Infrastructure Manager is responsible for the strategic planning, implementation, and operational management of our client hybrid IT infrastructure. This includes on-premises and cloud environments enabled by Microsoft Azure, HP and Aruba networking equipment, HP servers and SAN storage, Windows and Linux operating systems, and SQL Server databases. The role ensures high...
Own, support and optimise a hybrid infrastructure stack across on‑prem servers, Azure services, networks, storage and security layers Keep the ecosystem performing by managing Hyper‑V clusters, HP Synergy, backups, patching, upgrades and high‑availability systems Strengthen hybrid continuity by maintaining LAN/WAN/VPN, Azure VNets, NSGs, VoIP, and cloud‑integrated environments Skills &...
We are looking for an experienced and results-driven Connectivity Sales Manager to lead our sales team in promoting and selling internet and network connectivity solutions, including fibre, wireless, LTE, and enterprise connectivity services. The ideal candidate will be responsible for developing and implementing sales strategies, managing a high-performance sales team, and achieving revenue and...
Successful Network of Restaurants and Taverns in Cape Town requires a Junior IT Technician to join their team. Role Description This is a full-time on-site role for a Junior Technician, located in Cape Town. The Technician will be responsible for troubleshooting and technical support. Knowledge and Experience - Understanding of pos system - Add and register users and waiters - Reporting...
ENVIRONMENT: A leading Cloud Solutions company is on the hunt for a versatile and motivated Field Services Engineer to join their dynamic Field Services team. This role is ideal for a candidate with a strong background in unified communications, contact center technologies, and network engineering, who is passionate about solution deployment, integration, and automation. The Field Services...
Qualifications, Experience and Skills Required: - Matric \ Grade 12 (Compulsory) - MTCNA - CCNA - N+ qualification and 3+ years experience - Valid drivers license and own vehicle - Basic Linux command line skills - Good practical networking skills: IPv4 understanding, TCP/IP, MTU, Network trouble shooting (LAN WAN FW), VLAN understanding, SD-WAN - Equipment knowledge (know your way around),...
Hotel IT Manager, Luxury Property, Cape Town Job Summary The IT Manager is responsible for managing and effectively operating the daily operations of the resort’s information technology and telecommunications. This is a "hands-on" position, serving as both an individual contributor, and a manager of internal and external resources, to meet the position's responsibilities. As a member of the...
Our client in the BPO Call Centre is urgently looking for a Network Manger: This is a SME (Subject Matter Expert) role that ensures a seamless IT Network Management , helping business growth and creating value for business and their clients through IT intervention. Basic Requirements: - 10+ years of experience in Networking and Network security technologies with minimum 3 years in above...
We are seeking an experienced Technical Customer Support Specialist to join our team at a fast-growing and dynamic VOIP company. The ideal candidate will have at least 2 years of related experience, excellent communication skills, and the ability to assist customers over the phone with technical support and troubleshooting. You will be working in a fast-paced, tech-savvy environment, helping...
ENVIRONMENT: A dynamic provider of innovative Software & Systems Solutions is looking for an ICT Support Lead who will be responsible for leading and coordinating a team of ICT Support Technicians in their daily support-activities. You will actively contribute to support-activities like installing, maintaining and developing of the company ICT Infrastructure as well as engaging with...
Successful Network of Restaurants and Taverns in Cape Town is looking for a Senior IT Technician to Head of their IT support team. Role Description This is a full-time on-site role for a Senior Technician, located in Cape Town. The Senior Technician will be responsible for the below: Knowledge and Experience - Understanding of pos systems - Add and register employees - Reporting and site...
Responsibilities: Hybrid Infrastructure Operations - Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments. - Manage HP Synergy blade servers and associated storage technologies. - Administer Hyper-V clusters and failover configurations for Microsoft SQL Server. - Perform regular patching, firmware updates, and server upgrades in line with...
Job Description: The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, and maintenance of our clients hybrid infrastructure environment, which includes on-premises and cloud based servers, storage, and network switches. The role ensures optimal performance, security, and availability of infrastructure services and supports continuous improvement through...
Responsibilities: Infrastructure Strategy & Planning - Develop and maintain the companys infrastructure roadmap aligned with business goals. - Lead infrastructure projects including upgrades, migrations, and capacity planning. - Evaluate and recommend new technologies and solutions to improve efficiency and resilience. Hybrid Environment Management - Oversee the management of Windows and...