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user support jobs in Somerset West
Responsibilities/Tasks ? Actively, carry through the ICT governance policies and procedures in place to provide good stewardship in the organisation and application of the company?s ICT resources. ? Support the on-going implementation of the IT Strategic plan. ? Build and maintain full understanding of Interfront?s technology platforms with the view to better equip or optimize the ways in...
Job Reference Number: Recruit204 Department: ICT & DevOps Business Unit: Industry: Information Technology Job Type: Permanent Positions Available: 1 Salary: Market Related The successful incumbent will be part of the ICT team to service the IT requirements of the organization as a whole as well as the ICT related needs of the respective development programmes. Job...
Are you passionate about delivering exceptional customer support? Do you enjoy problem-solving in a fast-paced, tech-driven environment? If you’re keen to grow your skills and gain hands-on experience in software support, this opportunity could be for you! Description: DSL Telecom is a Sales & Marketing company that specialises in high demand technology products including Internet, Voice and...
Are you a skilled IT Support Technician with a passion for providing exceptional technical support? Do you thrive in a dynamic work environment and enjoy solving complex IT issues? If so, we have an exciting opportunity for you to join our team at Just Plain IT as an IT Support Technician. Position Overview: As an IT Support Technician, you will play a crucial role in ensuring the smooth...
support technician Responsibilities will include but not be limited to: - Customer Support (90%)_ - First point of contact for technical support to installers - Assist installers and end users with firmware updates via telephone and remote login - Provide feedback to installers and customers on battery repairs, upgrades and new developments - Keep up to date with industry trends and changes -...
Reference: 8889 AV Consultant: Anneke Viviers First point of contact for technical support to installersProvide accurate and efficient technical support via telephone and in personAssist installers and end users with firmware updates via telephone and remote loginProvide feedback to installers and customers on battery repairs, upgrades and new developmentsKeep up to date with industry trends...
Experience Min: - 5+ years ICT experience in the end-user computing environment - 3+ years design and implementation of desktop hardware, software and management systems servicing the end-user computing environment in the enterprise Ideal: - 3+ years in desktop infrastructure maintenance using systems such as: System Centre Configuration, Mobile Device Management and cloud based...
Our client in credit and payments industry, has an opening for an experienced Systems Support Analyst to play a key role in supporting the Credit Risk Systems Owner by ensuring efficient operation, optimisation, and continuous enhancement of all credit and collections system functions. This role will act as a critical liaison between business and technology teams, ensuring that system...
Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and to ensure efficient functioning, maintenance, and deployment of hardware resources within an organisation's IT infrastructure. KEY RESPONSIBILITIES: - Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including...
Join Us in Becoming the Best Bank in the World We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around...
Job Title First Response Technician LOCATION: Stellenbosch / Cape Town (Hybrid) About Cyberlogic Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients, spanning numerous industries, including the international maritime sector, Cyberlogic specialises in IT leadership, cyber security, cloud solutions, and...
Role Overview: The primary focus is to provide 1st and 2nd line IT technical support in a client facing environment in order to achieve high levels of customer satisfaction. Key Responsibilities: · Logging Incidents/Requests. · Provide desk-side support as assigned from the Service Desk. · Provide Tech Lounge Support, including but not limited to, Computer set-ups, Computer hardware repairs,...
To ensure that all Customer Calls are attended to as per the agreed contract with Customer. Call Updating – Ensure that all calls are updated daily at 11:00. Petrol Cards – Ensure that Mileage is booked correctly on System as per Productivity Report that is submitted daily by Field Support Leader. Should Mileage be incorrect, correct mileage to be provided for correction. Appointment Made –...
Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...
Role Overview We are looking for a proactive, entrepreneurial technologist who will take full ownership of the day-to-day technical maintenance and support of the Servios tech stack for our largest and most strategic client. The primary goal of this role is to free up core development capacity by handling all recurring operational, analytical, and client-facing technical tasks, while continuously...
Key areas of ResponsibilityExpected to advance through a skills matrix as you progress in your career, thereby exposing more responsibilities including(but not limited to):Device and Platform Back-office support- Meet and exceed operational targets- Support and assist merchants with onboarding- Train merchants to use the POS device to take payments and sell VAS- Train online merchants how to...
Duties/PligteLeadership and Management- Overseeing and managing the ICT operational staff, including IT support technicians and other support staff.- Providing direction and leadership to the IT support technicians.- Responsible for allocation of tasks to team members, assisting with advanced troubleshooting and ensuring that repairs are undertaken in accordance with organisational policy and...
This role is ideal for a senior engineer who enjoys working on highly reliable, safety-critical and mission-critical systems. The successful candidate will play a leading role in developing operator-facing application software used in advanced Command & Control (C2) and Intelligence, Surveillance and Reconnaissance (ISR)...
Quality Assurance Specialist Location: Somerset West, Western Cape, South Africa Salary: R40K R50K CTC p.m. (depending on experience) Description We are seeking a Quality Assurance Specialist to ensure our property management software is reliable, user-friendly, and high-performing, supporting the product team sitting on-site in Somerset West, Cape Town. In this role, you ll collaborate with...
Role Purpose To bring WeconnectU's brand to life through clean, modern, impactful design and to grow our digital presence by engaging the property management community with meaningful, educational content. This role also incorporates strong copywriting capability to ensure all creative outputs are supported by compelling, clear, and brand-aligned written communication. Key...