Service Desk Administrator jobs in Fourways

A leading recruitment agency is looking for a Customer Support representative based in Randburg. This role involves providing clerical and administrative support, managing the welcome desk, and ensuring excellent customer service. Ideal candidates should have at least 2 years of technical experience in customer service, possess basic computer skills, and be familiar with in-house systems. The...

Johannesburg, South Africa | Posted on 01/27/2026 We are seeking a Service Desk Administrator to own the service desk end-to-end. This is a hands-on role focused on discipline, urgency, and customer experience. You will handle L1 and L2 tickets, ensure early and correct escalation to L3, and keep the service desk operating cleanly, quietly, and predictably. Key Responsibilities: - Own...

A reputable retail company in Johannesburg is seeking a permanent Receptionist for their Group Facilities department. This role involves greeting visitors, answering calls, and ensuring the reception area is presentable. The ideal candidate must have customer service experience, a Matric, and excellent communication skills. If you are service-oriented, reliable, and have a telephonist...

A national healthcare organization seeks a dedicated individual to provide customer-oriented service to both internal and external stakeholders. The incumbent will manage account administration, support on-site services, and oversee service desk operations. Candidates should have at least 2 years of office administration experience and a relevant qualification. The role is crucial for ensuring...

Overview Tracker is seeking services of a Specialist: Travel Desk to support various departments across the organization. To coordinate, manage, and optimise all organisational travel requirements in a professional, cost-effective, and policy-aligned manner. The role is quired to ensure seamless end-to-end travel arrangement, strengthen supplier relationship, and to deliver accurate travel data...

Let’s Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. IT Service Desk Agent IT Service Desk Agent provides first-line technical support to end-users, assisting with basic computer hardware, software, and application issues. The role focuses on logging, troubleshooting, and resolving common incidents and service...

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionnaIT Service Desk Agent provides first-line technical support to end-users, assisting with basic computer hardware, software, and application issues. The role focuses on logging, troubleshooting, and resolving common incidents and service requests, while...

A staffing solutions company based in Johannesburg is seeking a Receptionist to manage the front desk. The successful candidate will greet visitors, answer calls, and provide administrative support to ensure smooth operations. Required qualifications include Matric (Grade 12) and good communication skills. Experience in a similar role is advantageous. This role is pivotal for first impressions...

A hospitality recruitment firm seeks a dependable Night Auditor in Randburg to manage night front office operations. Responsibilities include overseeing the front desk, completing financial reconciliations, preparing reports, assisting guests, and monitoring security. Candidates must possess a Diploma in Hospitality, have experience in a hotel night audit role, strong administrative skills, and...

A leading recruitment agency in Johannesburg seeks a Service Delivery Manager to oversee incident resolution, manage staff and achieve Service Level Agreements. The ideal candidate should have 7 years of experience in service delivery management, advanced knowledge of Microsoft Office applications, and relevant certifications like Microsoft MCSE. Responsibilities include providing remote support,...

A leading financial service provider in Johannesburg is seeking a skilled IT Desktop Support professional to join their team. The ideal candidate will provide user support, resolve complex queries, and ensure high-quality service. With at least 2 years of service desk experience in a corporate environment, you will also manage internal clients and adhere to operational standards. This role offers...

About the job Service Desk Agent Mandarin Speaking R30k/month Our client that specialises in IT Solutions is seeking a dedicated and experienced Service Desk Agent fluent in Mandarin to join their team. The ideal candidate will have 1-3 years of service desk experience, excellent people and communication skills, and be able to handle a range of responsibilities including catching, dispatching,...

An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...

Overview Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. Role Description Providing 1st line support to a globally distributed customer base via a variety of contact methods, including telephone, email and in person. The bulk of support is provided remotely using remote desktop tools and consists of logging incidents, service requests and...

A premium financial services organization is seeking an IT Service Desk Agent to provide first-line support to users in Johannesburg. The ideal candidate will log, troubleshoot, and resolve basic IT issues while ensuring efficient service delivery. A Bachelor of Commerce in Information Technology is a requirement. This role offers opportunities for learning and development in a collaborative...

A leading IT services firm in Johannesburg is seeking a Service Desk Administrator to manage service desk operations effectively. The role focuses on resolving L1 and L2 tickets and ensuring high service quality and customer communication. Candidates should have 1-3 years of experience in a service desk or technical support role, with proven troubleshooting skills in Windows and networking. Join...

A leading Managed Services Provider in Johannesburg is seeking a Service Desk Analyst (L2) to provide technical support across Windows and MacOS environments. You'll resolve complex second-line incidents, support software updates, and collaborate with the IT team. The ideal candidate has strong troubleshooting skills, 2+ years of IT support experience, and a customer-first mindset. This dynamic...

A global law firm is seeking a dedicated IT Support professional to join their team in Johannesburg. The role involves providing first line support to customers through various contact methods, ensuring incidents are logged and resolved effectively. Candidates should have at least 2 years experience in an IT Service Desk environment, possess a strong understanding of IT troubleshooting processes,...

Overview Support Escalations and Troubleshooting for a Dynamic Global IT Environment Our client is a fast-growing Managed Services Provider delivering expert IT support and infrastructure services to global businesses. Known for their proactive support model, innovative tech solutions, and customer-centric values, they offer a dynamic and collaborative environment for IT professionals. Based in...

A growing technology services provider in Johannesburg is seeking a Service Desk Analyst (L1) to deliver first-line IT support in a dynamic customer-focused environment. Ideal candidates should have 1-2 years of IT support experience and strong troubleshooting skills. You will provide support to clients through phone and email while maintaining clear communication and excellent service. This role...