Service Desk Administrator jobs in Eastern Cape

Functieomschrijving The Service Desk Agent is a technical role within the Service Desk which reports into the Service Desk Team Leader. Daily responsibilities include responding to in-bounds, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales or...

Overview Hire Resolve’s client is looking for an experienced IT Service Management Administrator to join their team. The ideal candidate will have a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, event management, request management, CMDB and continuous service improvement. Responsibilities: Administer and maintain the ITSM...

Our client is seeking an Administrative Head, Financial Services, for their team in Port Elizabeth. Location: Port Elizabeth Requirements: - Minimum 10 years experience in long-term insurance and investment administration. - RE5 (mandatory). - Relevant industry qualification, such as: - NQF Level 5 or higher in Financial Planning, Wealth Management, Insurance, or related field. - Previous...

2025-12-10 - 2026-07-31 Permanent PE001477 Admin / Office / Call Center / Support Our client is seeking an Administrative Head, Financial Services, for their team in Port Elizabeth. Our client is seeking an Administrative Head, Financial Services, for their team in Port Elizabeth. Location: Port Elizabeth Requirements: - Minimum 10 years’ experience in long-term insurance and investment...

Our client is seeking an Administrative Head, Financial Services, for their team in Port Elizabeth. Location Port Elizabeth Requirements - Minimum 10 years’ experience in long-term insurance and investment administrationli> - RE5 (mandatory). - Relevant industry qualification, such as: - NQF Level 5 or higher in Financial Planning, Wealth Management, Insurance, or related field. - Previous...

ROLE PURPOSETo maintain a complete and accurate client database, and to provide administration services to the defined sales and service team. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.KEY RESPONSIBILITIESinclude the following. Other duties may be assigned.- Maintains regular telephonic contact with a defined portfolio of clients to...

Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets. - Deal with customers in a customer centric manner - Achieve individual targets - Cellular and credit administration - Processing transactions and cash ups - Effective self management and teamwork -...

ISTA Personnel Solutions South Africa is partnering with a U.S.A. client in the Residential Construction Industry, and are seeking a proactive and meticulous Project Administrator to support their multiple Construction Project Teams remotely. The Project Coordinator will act as the central point for project administration, paired with 2–3 Project Managers, ensuring schedules, communications, and...

Availability: Part Time/Full Time We are looking for an enthusiastic and dedicated individual to join our team as a Desk Staff As a Desk Staff, you will be the first point of contact and will manage front desk operations including check ins, orientations, facility explanations, memberships/day passes, cleaning, etc.; will foster a fun and welcoming environment by providing the utmost customer...

- About us Ninety One is an independent, active global asset manager with £152.1 billion * of assets under management. Established in South Africa in 1991, as Investec Asset Management, the firm started offering domestic investments in an emerging market. In 2020, almost three decades of organic growth later, the firm demerged from Investec Group and became Ninety One. Our distinctive...

We are looking for an HR administrator to join our dynamic team at MC Design & Contracting. The HR Administrator is responsible forproviding administrative and operational support across the HR function, including reception, recruitment, HR administration, training, performance management, and employee wellness initiatives. The role ensures smooth day-to-day HR operations and assists in...

- Have good communication skills. - Have good telephone and email communication skills. - Work well under pressure. - Have good time keeping skills. - Have good punctuality. - Remain calm and professional when dealing with customers. - Manage incoming calls on service desk and log calls on BPO. - Identify correct fault diagnosis and action service calls according to urgency. - Assist team members...

Service Manager (SAP Powertrain Applications) required for a renowned automotive company Remote role Qualification and Experience - Bachelor’s degree in information technology, Business Management, or a related field. - 5+ years of experience in IT service management, preferably in a service manager or similar role. - Proven experience managing IT service providers and vendor relationships. -...

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Collaboration Managed Services...

Purpose of the role A Field Service Engineer in the IT (Information Technology) industry is a professional responsible for providing on-site technical support and assistance to customers or clients. Their primary role is to ensure that computer systems, networks, hardware, software, and other IT-related equipment are functioning correctly and efficiently. Overall, the role of an IT Field Service...

KEY PERFORMANCE AREAS Business Development - Maintain the companys brand reputation and business ethos in a consistently professional manner. - Conduct an average of ten client calls per day and ensure that a weekly call report is completed and submitted to the Sales Manager. - Complete and maintain a client call planner on a rolling four- to six-week cycle. - Monitor sales performance and...

Customer Service Manager (CSM) Savage Money Mawson Lakes, Adelaide SA Financial Planning (Banking & Financial Services) Full time 60,000 to 80,000 per year Low application volume Customer Service Manager to Savage Money Smart investing needs smarter finance Location: Mawson Lakes, SA Type: Full-time Salary: 60,000 - 80,000 (renumeration based on experience) + super + commission About...

ROLE OVERVIEW The Services Manager is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft and technical services. This role ensures the efficient and effective delivery of services, maintaining high standards of quality and compliance. The role will also ensure a focus on service performance against contracts, as...

A higher education institution is seeking an experienced Administrative Head for their Financial Services team in Port Elizabeth. The successful candidate will have at least 10 years in long-term insurance administration and strong leadership capabilities. Responsibilities include overseeing compliance with regulatory frameworks, managing team workflows, and ensuring high-quality client service....

A financial services recruitment firm is looking for an Administrative Head in Port Elizabeth. The ideal candidate will possess a minimum of 10 years' experience in long-term insurance along with a RE5 qualification. Responsibilities include overseeing the administrative team, ensuring compliance with regulatory frameworks, and managing client relationships. Strong leadership and excellent...